I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

After I got in an accident they towed my car to their business and wouldn't let me access my…read morebelongings inside without the registration that was in the car. They face no warning about needing the info when they came to pick up the car and I won't be able to access my belongings for several days because of this. When I tried to work something out with them they just said "it's company policy". I wasn't given any kind of choice when they were called by the state police

A coworker Was involved in accident in Allentown in a work vehicle and the Allentown Police called…read morethem to tow my vehicle. They would not take the vehicle to our garage but took it to theirs. When we went to pick it up they charged us $700 to tow and store for a day. In the process of trying to find out if they have a contracted price with the city or if they are allowed to price gouge.

I went there on January 4 2019, to ask about getting my transmission checked. The man at the desk…read moresaid they do not fix transmissions. So why does the site say "transmission repair." Big waste of time for me to drive there.

I want to take a moment to recognize Number One Service Center in Allentown. Sal and his top notch…read morestaff provide honest , prompt , professional service in the Lehigh valley. I highly recommend this automotive center for all your repair , towing , and fuel needs. To be specific, I was quoted 2 different prices by nationwide chains located in my area , but neither could provide the needed tow service and one couldn't even do the work for another day or two. AAA dispatched Number One , and there truck arrived within minutes and the driver called in the replacement alternator. Upon arrival at the shop , the staff immediately began working on my suv and had me ready to go in a flash. They beat the one chain store in price by $300 , and another by $60 ( but that one I would've had to buy the part at one location and bring it to their repair shop). I felt completely comfortable and confident throughout the process that my car was being worked on by competent mechanics doing quality work at a competitive price. This outfit has earned a 5 star rating and my long term business. I will not hesitate to refer all my associates to them.

Jim was amazing! He was so nice, professional, reasonably priced and came out same day. I will…read morealways recommend and use him moving forward.

I have been using this company for years I can't count. Night or day he was there to pull me…read moreout of trouble. I had sport cars lifted trucks. Vans. Motorcycles He would tow it all Great dude I will never go anywhere else

dishonest rotten people, not to be trusted.... they damage your vehicle and then try to charge you…read moreto fix it... evil in a word. also they are all very obese unhealthy people and the office reeks of cigarette smoke, if you want to smell like you have been in a bar in the 80's, and get ripped off this is the place to go!

If you're looking for a reliable garage that isn't out to rip you off or cut corners then you need…read moreto check them out over there. Rob gave my car a once over and saved me loads. The dealer service center tried to make me buy unneeded parts that would have cost almost a grand. Rob replaced the correct part for under $300. I WILL ALWAYS TRUST SAFE AND SOUND for good quality old fashioned work. Thanks guys.

The most friendly,HONEST and great priced place in the Lehigh Valley. I have been to many places to…read morehave cars fixed unfortunately this place by far is the best. Being a female I have learned the hard way, been lied to and ripped off by multiple mechanics. Never again. There is not enough stars on here I would give this place 10 stats if yelp would let me. Support local businesses and this is a true family owned business, I will never go anywhere else but here and I would strongly suggest you do the same.

They do not stand behind their work. Sell vehicles with major issues and won't repair them…read more Horrible mechanics and customer service. Take your business elsewhere!

You know how respectable a place is by seeing what's in the parking lot. CCI had BMWs and Porsches…read more Oh, and then there were the Ferraris. And the Ur Quattro. I knew then that Matt could take care of the alignment problem with my X3. Which he did fairly, honestly, and affordably.

Convenience Collision Team is the best Shop experience I have ever had. I will never go to another…read moreshop ever! The customer service is how customers should be treated everywhere they go! The work that they did was outstanding. David was right, and the best thing about this team is that my car was treated just as wonderful! Do your car a favor and go see them you will not be disappointed!

I came to Faulkner after a car accident. There team was so compassionate and knowledgeable after a…read morescary situation. Justin was great and updated me every step of the way of when my car would be done. I would recommend this group to anyone- so easy to work with!

**David Kim squared me all the way away…read more I've read the dealer reviews, and I must leave the most honest comment I can. My CT6 hood latch went bad while my car was sitting at the hospital. While we endure whayvwas almost a death situation. He was able to squeeze my car in and get it fixed in 4 hours. The car alarm was going crazy police hassling while at the hospital by my family's side as they almost passed away. He got me in and out during a short period I had family support to step away from the hospital. He did me personally a great solid and did it fast. Great job brother, my cadillac business is now with Bethlehem Cadillac. Thanks to the service team for the great job as well.