Dr. Larsen is an excellent dentist, and I have referred several of my students and friends to him…read more I have none him for over 25 years and he has taken amazing care of both my husband and me. He cares not about are teeth but our overall health. The office is well managed, and his staff is professional and very personable. They always ask if they did a good job. I would not go anywhere else!

My son is at school at WSU and had an after-hours dental emergency and needed to be seen. From 5…read morehours away I called every dentist in Pullman, WA and left messages for all of them. Dr Larsen called me right back and within the hour my son was being attended to by the Doc and his assistant. They calmed my son and patched him up and left my wife and I grateful to have been so lucky to find Dr Larsen and his crew. We are beyond happy with the service and compassion we received from Dr Larsen.

My first appt was scheduled for 7:30am so I can rush back for my 9am class, but they let me in…read moreafter 8am instead. For my second appt, they canceled my 7:00am slot just 15 mins before it was supposed to start. To make matters worse,there's a $50 fee for not showing up or failing to cancel within 24 hrs. But just like that, they will call you at 6:45 and says it's canceled . I express my disappointment to the representative. Instead of empathy, I was met with LAUGHTER before being hung up on. It's incredibly frustrating to feel like my time doesn't matter to this establishment. This experience has left me questioning the integrity of the clinic. Are they even licensed or permitted to operate like this? They think that wasting people time is funny or a joke!

They will not schedule you for a cleaning until you come in for a consultation. After having to…read morereschedule my first consultation, I double checked by phone before my appointment to ensure that they had my insurance and medical records from my previous dentist. They confirmed they had everything they needed. I showed up for my appointment and they told me it was cancelled because they did not have my insurance information. The receptionist proceeded to tell me my insurance information as I stood there before telling me that no one was available to complete the consultation with me. They then admitted that they must have texted the wrong number to notify me of the cancellation. Then, they tried to reschedule my consultation for a THIRD time for almost a month later and still would not allow me to schedule a cleaning. I am not sure I would ever be able to get my teeth cleaned by someone at Mint. If you want to waste your time scheduling appointments they won't keep and risk that your personal information might be shared with someone other than you, give Mint a call!

Several years ago before I retired. I was afraid of dentists. Bad past experiences with clumsy…read moredentists. Dr Hanson changed my view on what experienced dentists are. He also changed look of my smile. With Heather as my dental hygienist. I could not say no to get the expert dental care they offer. If you want expert dental care. See Dr. Hanson and Heather.

Dr. Hansen and his team are absolutely wonderful. I was comfortable right from the start and with…read morethe amount of work i needed that was hard but they made it alot easier and i had started to feel like I was going to see friends instead of dreading an appointment. They are professional and kind and truly show they care. I can finally smile at my children and i owe it to this office and these people.

Jonny Fisher DDS is an excellent dental office. They're efficient, friendly and do great work!! I…read morehave had my teeth cleaned several times by Monty who puts me at ease and does a great job cleaning my sensitive teeth. I have been a patient there for several years and highly recommend them :)

Excellent service, very friendly, understanding, and knowledgeable. 5 star care and service. Highly…read morerecommend.

http://www.krem.com/story/news/local/whitman-county/2015/05/05/pullman-dentist-convicted-of-provider…read morefraud/26942397/ Shady billing practices that are not explained well enough to the patient and subpar fillings performed. I had fillings done at another doctor and the difference in technique, care, and attention is night and day. I would never recommend this dentist to anyone, ever. Please do your research before allowing anyone at this office to touch your mouth!

Yes, where are the reviews? For anyone out there even THINKING about visiting, please check out…read morethe Washington Department of Health's website, and enter his DE 400004076. He has more complaints against him than any other healthcare provider in the state, and is now being charged with fraudulently billing for work not done. This is a documented fact. Trust me, do your homework.

Unfortunately, I have to seriously downgrade my review of this dental office. I recently moved out…read moreof Pullman, and when I went to see a new dentist I found out what a terrible job this dental office did with my teeth. My sealants, done only a few months ago, are chipping off. Worse, they seem not to have cleaned my teeth before applying the sealants, and now I have cavities under the sealants. A filling done a not that long ago has cavities forming around the edges and will need repair and polishing. I'm facing a lot of work to fix this office's mistakes. It looks nice but they really messed up my teeth. They did give me a 1/3 refund on the bad sealants, but feel they are not at fault or negligent. They say they would wait and see with the cavities and that it might just be discoloration. The refund they gave me will only cover about 1/4 of the cost of the work my current dentist recommends to fix mistakes this office made. Proceed with caution if you go here, and if you've been here in the past have your dental work checked by another dentist.

I've been a patient of Dr. Jack Chiang for over a decade and have the highest regard for his skill…read moreand professionalism, as well as appreciation for his always kind, helpful, and knowledgeable staff. I have had "difficult" teeth since childhood (am now in my 50s) and Dr. Chiang has been the first dentist to carefully track and treat my dental health over time and to fully address my individual needs. I have had procedures ranging from simple cleanings to a dental implant and have always been 100% satisfied. Dr. Chiang is amazing at keeping pain to a bare minimum (usually none at all) and he is always continuing his education on the newest advances. He treats patients with kindness and respect, explains and answers all questions - and see patients as people, and not just as "a set of teeth." I wish to acknowledge also Pullman Family Dentistry's Narissa and Lisa, two amazing women who are always kind, helpful, and very knowledgeable (and all the others have been super as well - I've never met a rude or incompetent staff member at PFD.) Finally, the people at Pullman Family Dentistry are all just lovely people with whom to interact. I do non-profit work in India and Dr. Chiang has always been a big supporter and has even made donations of dental supplies (e.g. toothbrushes, floss, etc.) to help the children who cannot afford such Western "luxuries." He did this without even being asked and without asking for any recognition in return - which is rare. (And, no, his generosity does not affect this positive review of his skill, but just goes to illustrate his general compassion for those in need.) I am so very glad and grateful to find such a wonderful dental practice here in Pullman, and am a fan for life of Pullman Family Dentistry.

The staff is all so friendly and helpful. The dentist was great and the dental assistant was…read morefantastic! I would highly recommend this dental office!

Great dentist. Up front pricing. Staff is professional and kind. 5 stars!read more

Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

I had a super great experience at Moscow Family Denistry. Everyone was friendly and, ya, really…read morefriendly. Explained the processes, charges and more!! Helpful when it came to me wanting to schedule appts on my noon lunch hour. I'm glad the other 2 offices I tried didn't answer their phone, otherwise, I may have never made it here!!