Dr. Larsen is an excellent dentist, and I have referred several of my students and friends to him…read more I have none him for over 25 years and he has taken amazing care of both my husband and me. He cares not about are teeth but our overall health. The office is well managed, and his staff is professional and very personable. They always ask if they did a good job. I would not go anywhere else!

My son is at school at WSU and had an after-hours dental emergency and needed to be seen. From 5…read morehours away I called every dentist in Pullman, WA and left messages for all of them. Dr Larsen called me right back and within the hour my son was being attended to by the Doc and his assistant. They calmed my son and patched him up and left my wife and I grateful to have been so lucky to find Dr Larsen and his crew. We are beyond happy with the service and compassion we received from Dr Larsen.

Great people overall. They really practice as close to pain free dentistry as can be done. I…read moream 62 and I have been afraid of dentists my whole life until I went here.

HORRIBLE CUSTOMER SERVICE…read more Daughter was in Pullman for the summer and lives out of state. Permanent lower retainer broke and so she went in for Invisalign bottom retainer she can just wear at night. Was told 2-3 weeks for retainers. At the 2 week plus mark called to follow up and was given the standard "it takes 2-3 weeks" and I had to push the receptionist to follow up with actual due date. I was then told was shipped and coming in next week. Called the following week after they said should be there and told was not even manufactured!! WHAT??!! So spoke to someone else who told me they had manufacturer put it on priority. I asked what that was and are they shipping overnight? Asked her to call them and get more information. Was told would be in next week. Called the following week to see if shipped and was told well it should be here when they said later the week. I had to ask them to follow up to confirm when shipped/shipping. My daughter was moving back soon and will be leaving the area. They are NOT customer serving and don't seem to care. That is the treatment we got. I shouldn't have to ask them to follow up on this very late delivery they told me was shipped when it wasn't. Did finally get the retainers and they fit. Consider going elseware if you expect better customer service.

Several years ago before I retired. I was afraid of dentists. Bad past experiences with clumsy…read moredentists. Dr Hanson changed my view on what experienced dentists are. He also changed look of my smile. With Heather as my dental hygienist. I could not say no to get the expert dental care they offer. If you want expert dental care. See Dr. Hanson and Heather.

Dr. Hansen and his team are absolutely wonderful. I was comfortable right from the start and with…read morethe amount of work i needed that was hard but they made it alot easier and i had started to feel like I was going to see friends instead of dreading an appointment. They are professional and kind and truly show they care. I can finally smile at my children and i owe it to this office and these people.

My family always has a great experience at Jonny Fisher, we've worked with many of the staff…read moremembers over the years who have all been wonderful! Monte really stands out for his patient care, but really everyone does an outstanding job!

Jonny Fisher DDS is an excellent dental office. They're efficient, friendly and do great work!! I…read morehave had my teeth cleaned several times by Monty who puts me at ease and does a great job cleaning my sensitive teeth. I have been a patient there for several years and highly recommend them :)

http://www.krem.com/story/news/local/whitman-county/2015/05/05/pullman-dentist-convicted-of-provider…read morefraud/26942397/ Shady billing practices that are not explained well enough to the patient and subpar fillings performed. I had fillings done at another doctor and the difference in technique, care, and attention is night and day. I would never recommend this dentist to anyone, ever. Please do your research before allowing anyone at this office to touch your mouth!

Yes, where are the reviews? For anyone out there even THINKING about visiting, please check out…read morethe Washington Department of Health's website, and enter his DE 400004076. He has more complaints against him than any other healthcare provider in the state, and is now being charged with fraudulently billing for work not done. This is a documented fact. Trust me, do your homework.

Unfortunately, I have to seriously downgrade my review of this dental office. I recently moved out…read moreof Pullman, and when I went to see a new dentist I found out what a terrible job this dental office did with my teeth. My sealants, done only a few months ago, are chipping off. Worse, they seem not to have cleaned my teeth before applying the sealants, and now I have cavities under the sealants. A filling done a not that long ago has cavities forming around the edges and will need repair and polishing. I'm facing a lot of work to fix this office's mistakes. It looks nice but they really messed up my teeth. They did give me a 1/3 refund on the bad sealants, but feel they are not at fault or negligent. They say they would wait and see with the cavities and that it might just be discoloration. The refund they gave me will only cover about 1/4 of the cost of the work my current dentist recommends to fix mistakes this office made. Proceed with caution if you go here, and if you've been here in the past have your dental work checked by another dentist.

I've been a patient of Dr. Jack Chiang for over a decade and have the highest regard for his skill…read moreand professionalism, as well as appreciation for his always kind, helpful, and knowledgeable staff. I have had "difficult" teeth since childhood (am now in my 50s) and Dr. Chiang has been the first dentist to carefully track and treat my dental health over time and to fully address my individual needs. I have had procedures ranging from simple cleanings to a dental implant and have always been 100% satisfied. Dr. Chiang is amazing at keeping pain to a bare minimum (usually none at all) and he is always continuing his education on the newest advances. He treats patients with kindness and respect, explains and answers all questions - and see patients as people, and not just as "a set of teeth." I wish to acknowledge also Pullman Family Dentistry's Narissa and Lisa, two amazing women who are always kind, helpful, and very knowledgeable (and all the others have been super as well - I've never met a rude or incompetent staff member at PFD.) Finally, the people at Pullman Family Dentistry are all just lovely people with whom to interact. I do non-profit work in India and Dr. Chiang has always been a big supporter and has even made donations of dental supplies (e.g. toothbrushes, floss, etc.) to help the children who cannot afford such Western "luxuries." He did this without even being asked and without asking for any recognition in return - which is rare. (And, no, his generosity does not affect this positive review of his skill, but just goes to illustrate his general compassion for those in need.) I am so very glad and grateful to find such a wonderful dental practice here in Pullman, and am a fan for life of Pullman Family Dentistry.

The staff is all so friendly and helpful. The dentist was great and the dental assistant was…read morefantastic! I would highly recommend this dental office!

Great dentist. Up front pricing. Staff is professional and kind. 5 stars!read more

Was told that my insurance was going to cover most of an implant crown and my insurance company…read moredenied my claim saying it wasn't covered. They tried to blame a change in my insurance but I checked with the insurance company and there was no change in coverage.

I had a super great experience at Moscow Family Denistry. Everyone was friendly and, ya, really…read morefriendly. Explained the processes, charges and more!! Helpful when it came to me wanting to schedule appts on my noon lunch hour. I'm glad the other 2 offices I tried didn't answer their phone, otherwise, I may have never made it here!!