1. Torrid

    1. Torrid

    0

    Woodbury, MN

    Cancel

    Open app

    Search

    Torrid

    2.9 (8 reviews)
    Closed 10:00 am - 9:00 pm

    Torrid Photos

    You might also consider

    Recommended Reviews - Torrid

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Business owner information

    Photo of Torrid Customer Service

    Torrid Customer Service

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    22 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    85
    24

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Torrid Customer Service

    Torrid Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee C.
    0
    15
    3

    8 years ago

    Business owner information

    Photo of Torrid Customer Service

    Torrid Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Torrid Customer Service

    Torrid Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Torrid

    You might also consider

    LOFT

    LOFT

    1.0(3 reviews)
    0.9 mi

    Still Bad Service. 1/4/2026, 4pm I visited and I echo the last comment: Loft managers: Get these…read moreemployees some remedial instruction on basic customer service! Or better yet, get some employees with some basic common sense. I was not greeted- Which isn't surprising since they obviously could not see me my entire visit. There were at least two employees -maybe three. I found what I was looking for, I found my own dressing room, I went to the cashier to purchase 2 things - she was doing something, folding clothes maybe and looking in a book (?) not cashiering. She said nothing & moved away from me to the other side of the counter - I thought "oh- she needs to log into a till/cash-register". She did something to the register then- still ignoring me went back to the other side and resumed whatever she was originally working on. Another employee walked behind the counter and the first employee says to her- "You need to help her" to which the 2nd employee ignored, and she began a return for customer that walked up after me. What is going on at this store? I left and went to Express next- great customer service, went to the Buckle - Outstanding customer service- Went to Wal-Mart and the lady who worked AT WAL-MART who didn't speak English confidently was MUCH kinder and MUCH more helpful. @LOFT I am telling you your customer service at the Woodbury MN Store is behind WAL-MART (by a lot!)

    Loft Woodbury Lakes, Woodbury, MN…read more Dropped into Loft today to make a return of an online purchase. Went to desk first to let them know I had a return but was going to shop first. At the time I was shopping there was one other customer in the store and she was getting help with something from one of the 2 employees there. Very disappointed that neither employee offered to put the pile of clothing I had in my arms in a room so I could continue shopping. So I didn't continue, but let them know I was headed into the dressing room. I dropped some of the pile of clothing I was carrying on the floor and one of the employees standing a few feet from me did not offer to help me even then, she actually laughed. As I was in the dressing room I needed to try other sizes, but no help from the employees who were helping no one! They were putting clothing on the sale rack and at one point were in the dressing room talking. No offer to help or to check on my progress as is customary. I did buy a few items and made my return. The employee who checked me out was completely devoid of any display of personality, friendliness or helpfulness. Don't go in here! Shop online. Loft managers: Get these employees some remedial instruction on basic customer service! Or better yet, get some employees with some basic common sense.

    Torrid - womenscloth - Updated September 2026

    Loading...
    Loading...
    Loading...