I have always liked the store. But today I had a wonderful experience. I had a young gal named Alicia Mutne go out of her way to help me. she was friendly and kind and patient. I really hope you know what a wonderful employee she is. I would love to have that kind of experience other places. unfortunately it's getting really rare nowadays. read more

Great selection. Wonderful prices. I love this store. Sometimes staff has off days, but I totally get it. I have seen and heard rude customers and how they treat staff. Retail does get tolling. Sometimes hard to sit at front line and have to deal with that and keep smiling. When you are friendly to staff and others it goes along way. read more

I really wish we could give negative stars on this app! I called this store this morning, SATURDAY MORNING, and asked if they were buying clothes today. I was told they were accepting clothes all day today. So I drove all the way there (I live 45 min away). When I arrived, I went in lugging my heavy bags of clothes only to be told by the little girl behind the counter that they don't accept clothes on Sundays. I said, "Yes, but it's Saturday and I just called and confirmed you were accepting." And she just looked at me, shrugged, and said, "Sorry. We don't process on Sundays." This was at 10:30am on SATURDAY... SERIOUSLY???!? I honestly don't know why I even bother! Can NO ONE do their job right anymore? How hard would it have been to tell me this when I CALLED??! And who doesn't accept clothes on Saturdays??? Newsflash-that's the most convenient day for drop offs when you have a real job! Whatever. I'm done with this store. I took my mostly unworn with tags still on designer clothes and just dropped them off at Goodwill instead. For someone combing the racks there, I seriously hope one of my items is the find that absolutely makes their day! And, truthfully, I will probably get more for a tax break from Goodwill than Clothes Mentor would have paid me anyways. So I'm going to use this experience as just the incentive I need to try selling on PoshMark too! read more

No one said a word to me. I was looking for something specific, yes--I could have asked for help, but the ladies behind the counter only acknowledged certain people who walked in the door. I dress to a tee when I go out, could have bought a bunch of stuff, but the snobbish attitude put me off. I'll just hit up another location--if I have money to spend, they gave it all away by their sh***service. read more

Clothes Mentor in Woodbury is horrible at what they take. I took in a laundry basket full of name brand items. Most items had either never been worn or barely worn. They took 3 items. When I took two items back in to ask why they were not taking two brand new, never been worn items and also several other items in my bag the girl said they were worn. Also, if you are going to be so picky on what you take, nothing older than 2 years, then you should go through your store and check your current inventory. There are obviously things in this store older than 2 year and very worn. read more

Clothes Mentor is Woodbury smells like a really bad strong perfume. I thought maybe it was just something someone was wearing that day, so I went back to additional times. I had such a horrible headache after being in the store for a short time. It seems like they feel the need to use air freshner. There are a lot of fragrances out there, but not everyone likes them .Studies have shown that 1/3 of the population gets sick from fragrances and over half the population doesn't like them. Why not then just have a neutral smell (which means no added fragrance) so that more people can shop at your store? This store seems to be geared more towards the older woman based on styles and what they buy. Perhaps it's because there is a middle aged woman managing it. They had a lot of cute handbags, but unfortunately, I can never shop there again. read more

Love this store polilte and very jazzy clothes my swag. Right lengths, size and very colorful

I brought in black leather tall boots (purchased at $180) worn less than 5 times, a pair of express jeans (new) and a sweater. They'd give me $12 total! No thank you, I'll donate them first. One staff member was very helpful the other was a bit snippy. Don't think I'll be back read more

Horrible business. I will never go back. They keep cheap clothes and pay you pennies.

I've gotten some very good deals from here. Expect to pay a reasonable amount for clothing... $12 for tops, $15-$20 for bottoms, $20-40 for dresses. But the majority of the items are worth it because it's higher quality brands like Loft, Banana Republic, Gap, etc. read more

I've had pretty good luck here thankfully. I know they dont' really specialize in maternity clothes but I was able to find a few things while I was pregnant and that's always a great thing. You don't want to spend a lot of money on clothes you won't wear long. Also, after the baby was born, I brought a bunch of clothes to them to sell and I feel like they made me a good deal. I don't get here often (good and bad thing) but I think it's a good deal when I do. read more

On one of my recent shopping excursions I came upon this wonderful gem of a clothing store. I am a total bargain shopper so I am always in the search of a good deal. Well I have for the ultimate at Clothes Mentor in Woodbury. The selection and quality of all the second clothing they had there far surpassed my expectations. Tons of cute tops and bottoms. Name brands that I love some of them even new with tags. And when I want to refresh my closet I can sell stuff to them too. I love this place!!! The staff was so helpful and friendly which made it a really fun shopping experience. I have shopped other 2nd hand clothing stores in the area and the level of service I received those places didn't even come close. A+ to the girls and the selection at the Clothes Mentor in Woodbury! I love it!!! read more

People have gotten more rude and must be getting full of clothes as they won't even take designer clothes anymore. Prices aren't great either anymore, they will give you $5 for a pair of new jeans worth $100 to turn around and sell for $30 or more. Avoid this Clothes Mentor! read more

I was searching for just about everything and found it all here. After going to 7 stores that day with no luck, I was thrilled to have found this place. I went into Plato's closet only to realize I'm too old (I'm 28) then saw Clothes Mentor in the same strip mall. They have everything for every age and every size. I struggle finding cute clothes because I'm built like a football player (this is a women's only store) but I left with tons of great stuff! Extremely helpful staff; they helped me look for stuff and held it in a dressing room for me. I'll be coming back for sure :) read more

The manager here was very disrespectful today. She actually turned her nose up and then proceeded to be outright rude. I took in a Louis Vuitton purse that I paid a significant amount of money for. She told me, "I don't think it's real". Well, even if you thought that it seemed you could have been just kept it to yourself. However, the purse is 100% real and yes, black women own Louis too. She was rude as she wanted to be. I have been in this store so many times and most times the staff are very friendly. I've never had an issue. But for that lady to turn her nose up and say she didn't think my purse was real without even looking at the serial number was a real attempt at insult. Get yourself together because you all need to be just as respectful when people are coming to sell as they are coming to buy. I see you have a trend of being snooty when folks try to sell to you all. All you have to do is say, "We can't take your purse" and move on. Don't make it seem like its the product that people are bringing in when you all are just skimpy by with product that people would otherwise sit outside their curb for free. How dare you? Wish I could give you a one for your attitude and lack of judgement read more

Thrift store but double the prices. Junky clothes packed tight, unfriendly staff, unpleasant all around. Skip it and just to Goodwill.

I like this store. Large selection of clothes, purses, and accessories. A good place to help update your wardrobe.

Less than one star. Don't waste your time. They need to put additional I formation on their website. Tried to donate 4 bags of high end clothes. As I struggled to bring 4 large bags Into the store, they waited until I had all the bags in the door to tell me they don't accept things in plastic bags and there is a two bin limit. Maybe tell me that before I struggle getting it all through the door or even better post this on your website. This place just lost out on a lot of great stuff. I even checked the website and called ahead and nothing on website noted two bin limit or no plastic bags and they told me to bring in over the phone. Also you should know the lady in front of me was only able to donate one item because her tags were older than two years. I will bring my designer items to good will and hope that someone enjoys them as much as I did. Don't waste your time at this place. read more

I thought the selection was alright and the prices were fair. Friendly staff. Too bad the clothes were not really geared towards my age and more the older crowd, but all and all decent place. read more

This is by far my favorite consignment store....and by far the best Clothes Mentor in the Twin Cities. I always find things I like and the staff is always super friendly and helpful. I sometimes shop at the Roseville location and find that the service there is sub par. Maybe the staff at the Woodbury location have just spoiled me. I highly recommend this location. read more

I have always had good luck here. I have bought Shirts, pants, capris, shoes, purses, jewelry...pretty much everything. The staff is extremely helpful! I love how helpful they are. Having lost over 200 lbs, my sizes changed, so I was and still am always shopping for clothes that fit. I'd be lost without Clothes Mentor. Love the prices as well! read more