We spend the holidays in Ouray annually and bring the fur baby. This store carries Open Farm gently…read morecooked frozen foods!! Very convenient for us to just come by here and grab what we need for our stay. It's an amazing store with high quality dog supplies, very cool stuff here!!

I believe chow down employees have now saved the life of not one but two of my pups. Im thankful,…read moregrateful and blessed. I love supporting this business. The first time was being recommended to their cbd for seizures my beloved Courage was having it stopped them. Then when my Honey girl was having bloody poops i was recommended natur vet digestion it stopped the bleeding the very first dose. I will forever be thankful we have a chow down store in our town.

The people working here were slacking off and did not provide any customer service whatsoever…read more Extremely disappointed with this branch!

They are still great at supplying me with all my fur babies needs! I appreciate the staff and them…read morecoming up to you to ask if you need help! Thank you for always being open for my babies needs!!

My girl and I boarded two of our dogs for the day. One of our dog was skittish and I was a bit…read moreworry leaving him. But the second I arrived I know our dogs are in good hands. You can tell immediately that Trina and her husband are animal lovers. They were great with our dogs. The facilities were clean and well maintained, they got a fenced off area for the dogs to run. I would definitely use their service again.

We were in ouray for almost a week for our daughters wedding and needed a place for Roxie to stay…read moreduring the actual wedding activities. She spent two nights and we were relieved to know she was safe and getting attention while we were otherwise engaged. Ouray Dog Company will be our go to in future stays.

These guys really know their stuff...when my border collie was having unitary issues o asked what…read morefood he should feed and they gave me a few options... They also have all my pets needs as well as the best trainer in town...I will continue to support a local hometown business...plus they spoil my dogs every time we go in....

borderline fish abuse, their bettas were VERY sick. they had females kept together in no less than…read morea 10 gallon tank where there was obvious fin nipping.. AND a male was in the tank. all their fish look very ill and stressed. and that's because they don't care. being a fish store they KNOW BETTER!! not only would i not buy from them because their fish aren't good quality and they're GUARANTEED TO DIE but because they lack any care for their fish. it just was neglectful. i was disgusted and disappointed.

I Love this place!!! I've Been there many times before, since I live close. I figured before that I…read morecould only afford an occasional treat since it seems very high end. Then my Daughter told me about the raw Dog food she found here and started giving to their 2 big Dogs, how reasonable the prices were, and how much it helped her Dogs. I've started buying it for my Yorkie, and mind you, she's a picky eater yet I was able to return the unused portion. Today, when I went in I was looking for the food my Son recently started giving his dog and couldn't find it. The girl working asked if I needed help. We looked together but couldn't figure out what kind it was. She offered to look it up on the computer with his phone # and found it! She was so helpful and nice. I was smiling on the way out. I am so grateful. Made my day!! Thank you!!

The entitlement in this store is completely unreal. Secondly, I buy one brand of dog food, two…read moredifferent types same size for years upon years and I'm supposed to be on bag number seven, but I purchased it today and was told this was bag number two, which is a complete lie. I'm not sure if they just don't like honoring their free bag of dog food after you buy 12 or whatever it is.‍‍

Sorry to say I also received a couple bells and the dog keg and was very underwhelmed with the…read morequality. The bells were "antique finish" but very cheap and obviously fake and the buckle and leather strap were thin and poorly crafted. The collar for the keg was also cheap and the fixtures were silver (not brass like the keg) and flimsy. Keg itself may have been cool, but they covered it in shiny urethane and a poorly painted Swiss cross. My order was over $425 and to return there is a 20% restocking fee and postage is on me ($150.00 all in). Hopefully they will actually refund my order; they push exchanges. I just don't trust the products to do an exchange, especially with all the one star reviews. : (

I'm afraid this was a disappointing experience. Paid for two large bells with monogrammed brass…read moreplates and extra postage costs. Bells arrived in an open box, barely secured, with the plates loose in the box and glue splotches on the belt. My complaints were met with silence. Buyer beware!

This small town pet boutique does it right! Mountain Tails has so much variety in stock, and…read morethey'll order anything that's not in stock. Both my dogs love to be spoiled, so of course I buy them the top quality foods and toys from Mountain Tails. The staff is always so friendly and are willing to make recommendations custom for my pups. If the dogs don't like a certain type of food or treat, Mountain Tails folks are always so helpful in finding a suitable replacement. I am so thankful for their expertise and overall great experience in keeping my pets healthy and happy!

I'm mainly reviewing to correct the address. Yelp shows this place around 5th and Elk but it's…read morereally a block away and on the other side of the street at 6th and Elk. As for the review: Limited selection, but probably one of everything - just don't go and expect to be picky. We went looking for a dog bone or a nylabone, and had to leave with something somewhat similar. Good folks working there.