I just bought a used car and it came with 2 keys but no key fobs. When I unlocked the car with the…read morekey, the alarm immediately went off every single time. I had the car for 36 hours when I decided I needed to get the key fobs. I was quoted $400 to program 2 key fobs. I called a few locksmiths and reliable lock and key did both for $75. He answered my call at 8:45 in the morning, met up with me 15 minutes later and was finished within 5 minutes. He even showed me that my car had remote start!

I was in need of service at night as I locked myself out. He came to my condo and had the work…read moreperformed within 15 minutes. Took the stress out of a highly stressful situation. Knowledge of his craft and efficient. Would highly recommend your services to anyone in need. Mark, Utica MI

Lost the key to my older vehicle and called about getting a replacement. Was told they could pick…read morethe lock and if not it the ignition column would have to be replaced. I agreed to the picking but was not informed that they started to replace the ignition column. Nor was I asked if it was okay. The guy removed my whole dashboard (unnecessarily) and snapped every single mounting point. I sent him a text politely expressing my dissatisfaction. Didn't ask for anything or even a refund. Rather than talk to me like a business professional he blocked me

Need a new fob for my Genesis G70. He was able to order one…read morefor me and program it and very reasonably priced. I enjoyed working with him and would definitely recommend.

I needed a locksmith for what I thought would be an expensive, complicated job at my house. I had a…read morelock on the back door that was sticky and unreliable. Since it used the same key as the lock in the front door, I thought I would be changing both locks, plus the deadbolt on the front door, so I wouldn't have to carry two keys to the house and wouldn't have to remember which one to use on a dark, cold, rainy night when I had my arms full of packages. I wanted to go to a brick-and-mortar store, not just call somebody who had a listing in the phone book or was carpet-bombing Yelp with spam. Well, Big D Lock City has been in this spot for at least 30 years, according to the guys behind the counter. The same guys also said that they could simply sell me one new lock and key it to the locks I already had, thus saving me a couple hundred dollars and a load of aggravation. (I have a couple friends and family members who have keys to my house, and they would all need to be notified and resupplied.) The locksmith came out the next day as scheduled, finished the job quickly and took my credit card without a hassle. I thought the price was reasonable, but it's not like I called three other shops and compared. I just felt good about the place when I walked in and saw a place that had a timeworn feel to it, a place where they were honest and old-school about their work. If I need a locksmith again, I know who I'll call.

They changed our locks about five years ago; I remember a family member who is typically critical…read moreof these type of businesses was impressed with their work. They also made a bunch of duplicate keys for us. Forgot about until recently when a co-worker needed a locksmith. Recommended them to her. She called several locksmiths... they were one of the most responsive, reasonably priced, and she felt comfortable with them i.e. not some fly by night operation. They have a physical storefront on Coolidge in Berkley where you can go buy various lock/keys related items.

He was not able to help with my VW key replacement, but was so kind and offered some good advice. I…read morewill use this company should I ever need this type of service again.

Kept delaying providing service and kept blowing me off. Finally provided an update that include a…read moreridiculous service price.

I needed keys copied for my vehicle. I was treated very respectfully and the service was…read moreexcellent. Very professional and reasonable cost. I would recommend this business.

You just can't lose when you walk in and say you need copies of eight keys, and assistance with a…read morekey pad door lock "WHILE I WAITED" . What more could you need, he carried on a conversation and the lobby was clean with merchandise old and new to keep me entertained and inquisitive. I could have gone to a hardware and waited longer with no confidence the keys would work. No regrets. I hope everyone uses them.

I had two fob's that both stopped working at same time and was fortunate to find this shop…read more Before beginning any work, they checked my two fob's to make sure there wasn't an easier/less expensive fix. For reasonable price, they sold me two fob's and programmed them/cut the keys to fit my car. There was small hiccup with the fob's and they worked with me to make things right. Highly recommend!

Technician came within stated time interval. Replaced our broken door lock efficiently. He was…read morefriendly and polite.

I called aaa locksmiths and left a voicemail because our sons bathroom door got locked and the door…read morehandle was installed improperly. Rocky called me back immediately and gave me suggestions on how to solve on my own. He stayed on the phone and helped us troubleshoot until it was open. He charged no fee and was a wealth of knowledge. I will be using rocky if something happens again at our house!!

I hired this business to unlock a shed that I hadn't used in a long time. He was friendly and even…read morearrived early. He did a quick job and I would definitely hire him again.

Dan was so quick both in response and also with the work being completed. Reasonable price and will…read moredefinitely use him again.

Dan called immediately after I used Yelp to request help on changing some locks. He shoed up on…read moretime on a day when the weather was horrible. He made a quick evaluation of some of the locks for me. He was honest. Fair. Mentioned the price of everything. Made a couple of recomendations. Then he got to work. He works in his van/truck. Very cool and efficient that things are done on the spot. We checked all the keys after he made them. Done! He's a nice guy and gets the job done.