Let's start off by saying I rarely if ever need a laundromat. But When I need one -I like to have…read morea clean one with some convenience items. This laundromat offers some MEGA load washers that allow you to do a lot at once and pay by credit/debit card which is ideal. I mean we are in a coin shortage aren't we ;-). They have several sizes of washers and dryers but only the larger ones take cards. Now for those that have banked their coins or don't mind cashing in on a load of quarters. They offer an ATM for a fee and coin changer. There's a soap center in case you forgot something and a vending machine. Now on to the cleanliness. Really that kind of up to the customers and the maintenance when they come in to clean. There was no one on site. One of my loads came out covered in cat hair. UGH. Now that is not cool. I am highly allergic so this was a major issue. I re- washed in a different machine and all was well. Bathroom on site was somewhat clean but had NO TOILET PAPER. I saw no number to call to let them know place is in need of service.

Very clean laundry room, if you don't go into the restroom. Plenty of washing machines, and…read moredryers. Coin operated and some are credit card operated. Six folding tables and 6 carts. It is well lit and easy to find. As prices go I think it is comparable to others our load was $2.75 for extra wash and rinse. I thought the clothes especially the towels were not wrung out quite enough. Drying was 3.50 for multi load dryer.

Veey good service and friendly. Always on time. Not sure what else to include here but need 85…read morecharacters

I called to see if they cleaned rocking chair cushions. Patty said she wasn't sure but that she…read morewould take my number and investigate and get back to me. How nice! She could have just gotten rid of me and said no but she went the extra mile to check on it and call me back. Great customer service.

I brought in a quilt to be cleaned. Lori was very helpful & suggested the best cleaning process…read morefor this item. I also brought in 2 down pillows to be "rebagged". Received emails when my items were in. Quilt came out beautifully & the down pillows were as good as new!!! Very impressed...

I called ahead after checking the website about hemming a pair of pants; was told that I could come…read moreanytime during store hours to get my pants pinned. Went there and the person didn't know what I was talking about. No one there to help. I picked up my dry cleaning and a simple table runner with no stains cost $25. A blouse to be laundered was 10.49; silk shirts 11.49 each. What a racket! Any questions you have get answered with what you want to hear. Agree with the customer and they'll go away. Then overcharge them. Don't go to this place. Good service and better pricing pretty much anywhere.

I've been here twice now to drop my laundry off, and I have nothing but good things to say about…read morePilgrim Dry Cleaners. My laundry was done when promised, and very nicely packaged! The prices are fair, and the service was good. I was notified by text and email when it was ready, that's great! I will be sure to come here again the next time I'm traveling to the area.

Holy expensive. $65 for 6 pieces (one suit 2 pcs, 1 skirt, 1 summer dress, 1 silk blouse and 1…read moreblazer). That's way too much to pay for that tiny amount of dry cleaning. Receipt didn't break or the prices, which leaves me wondering what, exactly, cost so much. I would expect that to hit roughly $40 or $45. The counter attendant was nice. I have no issue with the customer service, just that the prices are unreasonable. Won't be returning.

This cleaners lost a favorite pair of my slacks and never responding to any of my requests that…read morethey find them or at least acknowledge the loss. The local clerks are pleasant but have no authority and kept saying they would contact management. I filed a formal claim and still no response of any kind. Also, this isn't really a Premier cleaners associate with the others. Sounds like the owner was willing to spend the money and provide the proper service for this brand.

Ruined 5 of the 9 shirts I brought in and would not take responsibility for or even reimburse me…read morefor the dry cleaning fee let alone the cost of the ruined items. Management dodged me for over a month. Headed to small claims court. Stay away.

The cleaning itself is fine. However the customer service is horrible. They lost one of my…read morehusbands shirts. Management was to call us and let us know where it might be. 4 days later it was dropped on our front door. We were traveling and thank goodness we have a fantastic neighbor who saw it and grabbed it. I also have pointed out several times that they have an incorrect cc on file. As I looked at the receipt the person at the front said well it went through. I said yes but not on my card. So whoever got charged thank you but it does not seem to be an issue to them. I called today to share my issue with them and they offer a $20 credit. The shirt is worth significantly more than that. The service here used to be fabulous in the last six months it has gone down hill. Employees make a difference.

Did car side valet. Never been there before and I told the lady that immediately so I could get…read moresome sense of direction. I asked if I was just supposed to give her the bags and she said "um yeah" with a confused look on her face. I get them in and she's very quiet since I had 4 bags. I could tell right off the bat she dislikes her job very much based off her attitude and tone of voice. Unfortunately she weighed them and told me it wouldn't be until 6 days later all my laundry would be done. Not a huge deal but I thought it was a little crazy a laundry place takes a week to do laundry but that's just me. tried something new to help myself out and unfortunately it didn't go as planned. I said I will have to take my items back due to the wait and she didn't explain anything as to why the wait was so long other than the days they are closed. she quietly brought up and stuff and didn't say anything. Very very strange interaction for a first time service and i most certainly will not be back to any locations. I work in the service industry myself and this was a very low tier attempt at good service.