Promises made. Promises not kept…read more A simple order placed and paid for in the showroom with promised delivery to them in two weeks. After three weeks, I inquired about the order. They had no clue but promised to follow up with me the same day. Never happened. Between two and three weeks later, they called reporting that the order was ready to pick up. I picked up the order. No apology, no ownership of responsibility. Based on the shipping label on the box, my original order had never been sent. I'm setting up to install the parts. What's this? The wrong size? Not the size I explicitly ordered (in person - by bringing in the faulty one). I sent a complaint via the website. A couple of days later, I got a phone call from a manager. After a brief discussion, I was promised a follow-up call for later the sale day. Never happened. Now, a few days have passed. Still nothing.

Very happy with our experience with Dallas Glass! Greg Hess, Cam, and their team were very…read moreprofessional and friendly. They really cared about the quality of their work. When they ran into small dry and cracked boards between small windows, they were able to come up with a great solution at a reasonable price. We definitely would use them again.

6/1/2026 -- On February 11, 2026, Salem Garage Door installed a beautiful garage door with four…read moreglass panels at the top. But, three return visits were required to properly adjust the door and eliminate noise during operation. More concerning, the crew left an unsealed gap on the exterior door frame -- an opening that allows rainwater to penetrate and risks causing damage such as dry rot. When I raised this issue and suggested caulking as a straightforward fix, the technician's response was simply, "we don't caulk." The manager's response was just as adamant. As a result, I was left with an incomplete job and had to hire a separate contractor to seal the gap at my own expense at a cost of $300. Salem Garage Door's crew was otherwise professional and persistent in addressing the noise issue, and the door itself functions well -- but a finishing detail this important to weatherproofing should not fall outside the scope of their work, particularly since the crew created the gap. Had the job been completed properly, this would have been a five-star review.

I recently had Salem Garage Doors install a new garage door. I was pretty upset when the renter…read moredamaged and it needed to be replaced, but my experience with the pleasant professionals that secured the door and installed lifted my spirits. Rick and Skie did a meticulous job installing the new door and took their time to ensure it was working perfectly before leaving. I am extremely particular, but the entire process was perfect and I am now a happy camper! Cheryl Lonergan

Their price was second lowest of four bids. I selected them because Mr. Dumanovsky spent the most…read moretime explaining why he prefers certain products and methods, and what was included in his estimate. We had our roof replaced on Monday. A team of eight arrived at 7:30am. A retired neighbor said, "They put on quite a show - everyone had a task, like an assembly line". The area around the house was cleaner when they left than when they arrived. I was not able to find a single bit of garbage, not even a nail or staple. Completely finished in one day! Extremely thorough clean-up, efficient workers, and the new roof looks fantastic. I am so pleased with their work!

Great, honest service. Everything was exactly as promised, including the price. My roof was…read morecomplete in less than two days and looks terrific. Thank you!

Zeke took the call from me and he is just so nice and calm. I was worried I had a leak. He sent…read moreAllen out the very next day. Allen was super friendly and quickly reviewed the roof (it's metal) and gave us the good news-no holes, nothing missing. Yay! I'm so very grateful for them and their excellent service.

Pfeifer replaced my composite roof with a standing seam metal roof this winter. My experience was…read moreessentially perfect, or as perfect as one of the most stressful home purchases you'll make can be. I got four bids from local companies and while Pfeifer was not the cheapest, they had the best combination of knowledge, experience, and price out of the four. Sam's advice about the best underlayment and important details of the panel structure and flashing made Pfeifer stand out from the pack. Pfeifer scheduled the removal of my composite roof for the next time that the weather cleared. Hector and his crew were out here early every day, and they worked hard. They worked almost every day for about a week including coming in on the weekend when the weather allowed. Once the underlayment was on they waited about a week for the panels to get produced and delivered and then Hector's team was back out at my house daily for about two more weeks installing the roof. Higher level supervisors from the company like Christian, Martin and others were regularly in touch and visited several times to make sure that the quality of the installation was up to their standards. Since I don't really know much about roofs there were a couple times when I was worried about the way several details looked. Hector was consistently patient with my questions and every single time his explanation for how he was installing the panels matched or exceeded the manufacturer recommendations I found online. My roof is significantly more complicated than I appreciated at the start of the project, but by the end I was confident that each valley, pitch change, and vent was expertly flashed and sealed. There was a small amount of additional work that needed to be done around some siding on the house, and the quality and the cost of that work were both fair. Metal roofs are a craft, and the details matter for the roof's long-term performance. Once the roof installation was done I asked an expert roofer I know to come out and provide a consultation for me about the quality of Pfeifer's work. He doesn't think very highly of roofers in general, but he was quite literally floored by the multiple signals of extremely high quality work he saw on my roof. Hector and his crew are excellent at what they do, and the whole team at Pfeifer are professional. There is a reason that they have so few CCB complaints for such a long tenure as a company: you can trust Pfeifer to install your metal roof the right way.

We recently had our window and pantry door glass repaired. This company showed up on time, followed…read moreup with us, and did outstanding work. You couldn't even tell they had ever been here. They were respectful to our home and us, and we highly recommend them.

Needed a screen door re-screened after one too many times of Chance- our shepherd trying to pond…read morethrough it. Nice ladies at this shop, polite & efficient. Price was reasonable and door was fixed on time. Thanks

7/17/2025 - an inspection of my crawlspace revealed the need for a new vapor barrier and repairing…read moreon insulation chewed up by rodents or otherwise failing. The owner Cassidy assessed the labor and parts needed and bid 20% lower than two other contractors. I retained Valley Insulation to fix the issues, because I sensed honesty and experience from Cassidy. Any time you hire these contractors, you take a risk. Valley's crew spent eight hours repairing my crawlspace. Afterward, and before paying, I had the crawlspace re-inspected. The inspector, Bruce T of Leupitz, known for his thoroughness, was impressed, commenting that all issues had been addressed by Valley's crew: "They did a really good job."

I needed to re-insulate my attic and crawlspace and Valley Insulation was wonderful to work with…read more Cassidy, the owner, came out and performed a thorough inspection of the two spaces, free of charge. It was clear that he is an expert in his field, and he gave me a detailed rundown of his assessment and was patient in answering all of my questions, making sure I had a good understanding of everything. His crew was wonderful, polite, did an excellent job, and left my house as clean as they found it. Overall, very happy with the product, the crew, and the result. I would definitely recommend Valley Insulation. Thanks Cassidy and crew!

I've used Senon , Mr Handyman, the past several years for house painting, roofing, and fence work…read more He and his crew show up on time and do a good job. He sticks to his reasonable estimates. I would hire him again without reservation. !!!

We had a wonderful experience with Senon and his crew. I had a small area of water damage to my…read morewood floor and I didn't want to have to get the whole floor refinished. Senon gave me a free estimate for a very fair price. They even came back a second time to refine their work. We are very happy with the result and we will not hesitate to use this company for repairs or more construction work in the future.

I give Valley Roofing an A+ rating because of their good work installing a new roof on my home…read more They have competitive pricing, they work fast and do a very clean job. It was easy to communicate with them and I got everything I asked for when I needed it done, and it was done right. I highly recommend Valley Roofing for a whole new roof installation or any repairs your roof might need.

My husband spoke with "the boss" while he was at work saying he'd clean the roof for $300. My…read morehusband worked from home the next day waiting for a call or text when he heard someone on the roof. When he did as speak with the guy he asked for an extension cord, but when he asked for a workforce was told they will do that when they are done. My husband thought it was for a power washer or some sort, but it was for a jackhammer. They destroyed my walkway against the house and caused the brick facade to crumble into our yard.When my husband asked what they were doing, they were trying to figure out why the sidewalk was cracked (nevermind the big tree with roots sticking out of the lawn). My husband stopped them before they did anymore damage. They are now asking for $17,500 to repair and want $300 for the roof that wasn't cleaned.