I've been a customer for several years. I have two units that need to be serviced. I was beginning…read moreto be concerned of the service provided and started looking at other companies. I am glad I stuck around after their staff change. I am beginning to see a major positive change with their current staff. Specially their technicians. I hope the company treats them right so they stay around. I'm extremely happy and satisfied with the last two visits. I have not experienced last minute changes/cancellations lately. I hope they keep up that way. The office staff is very polite and responsive. They are in track on scheduling and following up on service calls. They continuously reached out for updates when ordering a part. I have maintenance package with them that includes 2 yearly maintenance service. Technicians have showed up on time and are very attentive to my concerns. Home services are never cheap. I believe I get what I pay for. In my case having the service package is totally worth it. All work was completed properly and to my satisfaction. I hope they keep up with the positive change.

I have been using this company for over 25 years but unfortunately their service has gone downhill…read more I had them out to my house on 7/23 and had my system checked out and a capacitator replace and some freon added. I was charged $568 ! The system continued to not work properly and had them out again on 8/9 and was told I probably had a leak and it would cost $1,200 to fix. I was then charged $95 for this useless information less than 2 weeks since he had been to my home. Yesterday I had to clear out the drip line as my closet was being flooded. Why didn"t he do that two weeks prior? I have talked with neighbors and was given the name and number of a reliable company to contact for help.

We couldn't be happier with our decision to use Elite Air Systems. We recently decided to invest in…read morea Mitsubishi whole house system, and Kyle and John did an incredible job with the installation. They answered all of our questions with educated answers, which I was able to verify online. Our previous ducting was inadequate for a system of this caliber, so they replaced the old ductwork to ensure everything was sized and sealed perfectly. The difference in airflow and temperature consistency throughout the entire house is night and day. I have never lived in a house that does such a great job at keeping us comfortable; not too hot in the winter, nor too cold in the summer. Kyle and John were professional, meticulous, and clearly experts when it comes to high-efficiency Mitsubishi technology. They made a complex project feel easy and kept us informed every step of the way. If you're looking to upgrade your home's comfort, I highly recommend this team and specifically asking for Kyle and John!

My son replaced his Air conditioning system 2.5 years ago. This is the second problem he's had with…read moreit. The compressor broke and it turns out it was a defective part which required the entire outside unit to be replaced. They are currently in week THREE of waiting for parts delivery from Texas! Rebecca has no ETA or answers. This is not acceptable and is dangerous in this heart! Especially with a one year old baby!!!! Horrible service!

I was in the market for a specific refrigerator. I made many calls and checked every place online…read more Assured appliance had what I was looking for in stock and could deliver it quickly. I liked the text option as well since sometimes at work I can't use my phone. Fred was very educational and helped answer my questions even explained how to measure my current space for the new refrigerator. Delivery day was amazing. I got a window for the time and then Victor called 20mins away so it was perfect!! He is very professional with setting it up and I was all set. I definitely recommend and will be back for any future appliances. I'm a happy customer. I got exactly what I was looking for don't settle for other stores ordering when he has it in stock, call Fred. Thank you!!!!

Eli is amazing! He's fixed our dishwasher, refrigerator and washing machine. I'm so happy to have…read morehim to call he's extremely knowledgeable on all appliances.

Wasn't not happy with service. Had an attitude when I asked questions. Was too busy telling me how…read morehe had a full day and didn't diagnose or able to fix the problem correctly was just in a hurry to leave and collect fees I had another company come right after and clean up his mess and was amazed how professional and quick they were to fix the problem Huge difference in abilities to trouble shoot and fix problems quickly. I was a referral from a friend. I have since told him how bad the service has gotten

I have to say that our experience with Tim Benjamin was a very good and I would recommend them…read moreagain, well actually both my wife and I have both recommended them to some of our friends and now it looks like I am recommending them to everyone here on Yelp... It all stated when I was working out of town in July and I received a phone call from my wife in a panic as the house was hot and A/C was not working. This was a bad thing and since we have an older house in downtown and we have upgraded everything except for the electrical and A/C I know it was going to come (just not when I was out of town). We first started calling random A/C companies to get quotes and then while talking to a friend who works for Carrier we got Tim's contact info and called them. We actually received 5 different quotations and Tim's was by far the best value. Other places were quoting the bottom of the line equipment, with Tim we were able to get almost the top of the line equipment for cheaper then most of the other places (because we were able to get a $1,000 rebate from the Manufacture). On the day of installation the crew did great work, Tim him self was actually at the house putting in the A/C. These people have a passion about what they do and were extremely concerned with their quality. I feel that I am very critical with construction since that is what I do for a profession and these guys have done a very good job especially considering they had to install the system in a house that was built in the 50's.

I have purchased several washers and dryers here, and am absolutely pleased with the quality,…read moreprice, and service...

The address is 2042 N. Forsyth Rd Suite F Orlando, FL 32807…read more Tony is kind, professional, offered an unbeatable price for a solid "tried and true" washer and was able to deliver the same day for a low delivery fee. Tony made this purchase seamless and my boyfriend and I saved a few hundred dollars by shopping here. I would recommend Tony's Appliances for anyone looking to save money and who appreciates a "recycled" appliance!

Made a service appointment and never showed up. Not impressed. No phone call, nothing! Thanks for…read morenothing! Unfortunate zero stars isn't an option.

Very pleased with the service I received. My AC unit was leaking due to being clogged and needed…read morecleaning as well as refrigerant. Price was excellent for the service performed. I would recommend and use in the future.

A/C was having issues today. House was like a sauna and Philip came to the rescue. Did an amazing…read morejob, friendly, and reasonable. Definitely will use again.

Matt O,brien and his Team and Family are the Real Deal! I called yesterday, St. Patrick's Day…read more2025, and Matt Sr. answered the phone and listened to my problem with my AC unit (Lennox) and within a couple of hours, Matt Jr. arrived with a Team member and in less than an hour, tested, diagnosed and repaired the miswiring of the thermostat for the ac/heater and the house immediately started cooling again! Thank you O'brien Family and Team! Happy St. Patrick's Day! O'brien! A Great name you can Trust!

Highly recommend O'Brien's Quality A/C for anything related to your air conditioning. Matt and his…read moreteam were timely, efficient and very customer oriented. Will definitely call them again! Julie W