Over the years, we've had Saturn Electric come out to do a variety of tasks from installing new…read morelight fixtures to upgrading outdated outlets. They've always been affordable, professional and efficient in their services. This past time we had them out, our washer died and we think it's from a power surge we had from a downed power line about 2 weeks ago. I was able to get a electrician out the next morning who not only replaced two outlets, but also checked on a few other issues around the house while he was here. He went above and beyond with the service call, and didn't try to oversell us on services. He did mention their protection plan, but we opted out since it's so sporadic that we need them here it wasn't worth the $12.95 a month. (We find this very affordable!) Overall they're a great company and the staff is pleasant overall. Will use them again for small projects around the house.

Would have loved to work with them, but they charge 75.00 for a quote. Too much for me down the…read morestreet!

I lost $129.00 that I paid to Steve to fix a John Deere snow blower. I ordered the parts for the…read morerepairs to be completed on the snow blower and Steve never returned to my house to repair the snow blower, nor did he return the $129.00. I only wish that I would have read the online reviews first before calling him.

CAUTION!!! Steve IS A THIEF!!! Don't waste your time and money!!!…read moreAfter 8 months and too many unanswered phone calls to count I am still the proud owner of a broken down portable generator and power washer. Originally Steve seemed honest enough, he came to my house, tore down and diagnosed my equipment. I paid $300 so he could order the necessary parts. That was October 2018, it's now almost July 2019. I now am forced to take two machines that are in a disassembled state to a REAL MECHANIC for the repairs.

This gentleman took $78 from us for materials related to work that was not completed. We canceled…read morehis services after discovering he was not a licensed electrician, as he had claimed. Throughout this process, he has been rude and unprofessional, consistently making excuses for not refunding our money. Now, upon informing him of our intention to take legal action, he claims the money is for his time and effort. This is to be aware of his actions and responses.

Punctual and honest. Would highly recommend Nathan. I'm a dummy when it comes to electrical and…read moreNathan's explanations were thorough and enlightening.

Prompt response to inquiry; professional and conscientious; called to indicate estimate time of…read morearrival on day of service;

JW put in my whole house generator. His price was fair. Because we were in a hurry, he and his…read moreemployee, Austin, came out on an extremely cold day to get the job done. This guy answers the phone when you call. I will always use JW Shaw Elecctric.

JW Shaw electric was recommended on the Tesla website for a EV charger installation. I called one…read moremorning and JW himself came out later that afternoon to give me a quote. They were by far the least expensive of the other companies that quoted the job. JW is a great man and turns out a great electrician! It took about a week to get on the schedule because of them being swamped with work. Very professional and they did a great job. JW sent pictures of the completed work to the city inspector, which made his job a breeze. The DTE electrician was also pleasantly surprised to see that he would not have to terminate any wiring and all he had to do was plug in the meter. I can't recommend JW Shaw Electric enough. 5 stars and now I see why Tesla recommends them for charger installation.

My entire experience was wonderful. Our salesman was super nice and knowledgeable. Explained…read moreeverything to me including the Generac generator and financing. When the Jason, Alex, Brett and Brandon showed up they were on time and explained everything. They went right to work and did an amazing job. They cleaned up and left no garbage . They went through the entire generator with me then helped me get the app for my new Generac going. Great experience!! HIGHLY RECOMMEND Metro Electric!!!

Did not clearly state there was a fee to quote a job. I made it clear i would not have the job done…read morethe day they quoted due to it being a Saturday-plus cant pull permit on a Saturday- When he presented the quote- along with feeling the push a yearly membership for lower pricing- the quote was double what i thought it would be. I made it clear there was never a disclosure of the $89.00 to just come out to quote- i would have went with other companies- he insisted the office and answering staff are trained. Said he would check the recorded call and then came back to say- oh, only the calls that the answering service answer are recorded- I was provided other quotes with No service fee- and all licensed and insured-work was provided at half this (service call quote) I have email response to back this- i dont appreciate being called a liar.

The outlet to my dishwasher quit working & I had no idea why. I called Thomas Electrical based on…read morethe positive Yelp reviews and I'm glad I did! Thomas was at my house early for the appointment, was very professional, fixed my outlet as well as updated my circuit box labels and finished the job quickly all for an excellent price. I will definitely hire him again for any other electrical work that I need done!

Came in under original quote. He was courteous and arrived on time. Very happy with the work he did.read more

Industry electric showed up on time and did good work. We had a quoted price for installing 1…read morepre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". Industry electric showed up on time and did good work. We had a quoted price for installing 1 pre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". The workers did a great job, and were very polite. However I can't suggest anyone use Industry Electric because of the shady pricing and business practices. If Jeff would've informed me of the pricing details in advanced we would've had an entirely different convo **edit after the owners comments: your guys asked if I wanted to have the fixture moved, didn't say it would increase the price or how difficult it would be to do. While we are on the topic, there are now 2 holes in my ceiling from the fixture being moved. When I asked the workers about them they stated I should have someone else come and fix the holes. I guess your company only makes holes, and can't fix them. A reputable cmpny would've established a price prior to the work being done. You intentionally increase the perceived difficulty of the work w/o specifically stating it will increase the price. I am the customer, you are the provider, the provider is responsible for keeping me informed of price increase. I wasn't going to be critical of the work, but since you replied with lies, let's just have at it. -In regards to the glue removed from my ceiling, that's a lie, it's still there see picture below. Removing the medallion took them 20 seconds, i watched them pull it down. - In regards to the boxes being missing or broken, how is a customer, who has no electrical experience supposed to know that? Any other provider would've said, hey Ryan this box is broken, I'm going to fix it but it's going to cost X amount of dollars. Oh and you are going to have to hire someone else to fix the ceiling since we don't do that. Your guys arrived to my house then called you and told you the extent of the work. You called me, and told me the only extra price would've been $75/ hr for dressing the chandelier that had the crystals. I specifically asked you if the hrly was only for the dressing of the 1 chandelier and you confirmed it was. If you would've been upfront, I would've understood the extent of the work, We could've agreed to the new price, YOU could've performed the work as stated, and I would've happily paid for the service provided. -in rgrds to $: if you are charging me $450 for the fixtures, then that surely would've included the drive time and from the shop and some of the time that you worked? Nope guess not. that should put us at 4 hours of billable time per man. $600. $1050 total. It's not about the $, it's the way it was handled. It's not my fault that you underquoted a project and lost a team of workers for a day. That's on you!You are the 1sr cmpny I have come across that operated with surprise pricing at the end. Lastly, tell your employees to show up at the job site wearing masks. I shouldn't need to tell them to put a mask on, and I shouldn't have to have them talking to me all day without one on. It's literally the law.

Jeff updated my electrical at my home, he provided me with a honest quote and did not exceed the…read moreestimate. The was job was clean and pass inspections with no issues.

I would give 0 star if I could. The customer service was terrible. They failed to show up for…read moremultiple confirmed appointments without any apology, then increased the cost of the power outlet installation by more than 30%. I would strongly recommend staying away from this company.

They were great! Hung a very difficult chandelier for us Very responsive and meticulous. And…read moregood price