Good communication on the front end. I had a inducer motor replaced, and added on a new solenoid…read moreand ignitor. I asked for an itemized receipt and didn't get one after. My fault for paying before getting it, but it doesn't make me feel great about the markups not being shared. I thought I would be a repeat customer at the beginning but probably not after this lack of follow up

Mario was quick in response time and was able to come out almost immediately! He did great work and…read moreexplained what happened as well as offered to order me new air filters when I need. He is there to look out for your best interest. Because of him I now am sitting in a 65 degree house versus 87 degrees!

I shopped around for various quotes and Dean's (the owner) was one of the best. I do all forms of…read moreconstruction and know what to look for and am extremely critical of anyone that touches my house. Dean and Scott are great people and they did one of the finest jobs I have ever seen installing a new HVAC system as well as a sealed combustion garage heater. Everything was done meticulously and to much higher standards than is required by the building code. They took many extra steps voluntarily way beyond any other contractor I have seen to make this a 100% perfect installation. For example, many HVAC contractors would come in and just swap out the units, these guys on the other hand, spent the time to clean up the gas lines in my mechanical room, they labeled everything, used higher quality parts than required and paid a lot of attention to detail. They don't just swap out heating and air units, if they see something existing that is not right they fix it while they are in there. They also custom bent some ducts because I wanted my furnace moved over 2 feet. I work with sheetmetal and I have seen plenty of bend jobs by HVAC contractors, but Dean's man Scott is the finest tinman I ever seen - the sheetmetal ductwork is nothing short of artwork and the precision of it really impressed me. These contractors represent the finest of workmanship, they are also just really nice guys that you enjoy talking to and can trust and since they will be in your house a lot working, this is very important. I am also a licensed auto A/C technician and have installed home HVAC systems in the past myself, so I know what I am looked at when I rate their work as the highest quality. Now, there is one other major company in my area south of Minneapolis whom I will not name, but they have a lot of good reviews and they are a great company from as much as I can tell. They gave me a quote which was very good, but would not do several things that I wanted done, which the Prior Lake guys were more than happy to do. I am not saying that Dean's competitors are not good, I'm just making the point that Dean will take the extra steps that the other contractor's that bid for me would not, so in my experience there really isn't any good reason for me to consider someone else. I highly recommend that anyone use them for all of your HVAC needs. I did find them from several word of mouth recommendations and from neighbors. If you want the highest quality job at the best price from good, honest people then Prior Lake HVAC should be seriously considered. Here is one last update: We did permit this work and the county building inspector recently inspected the job and signed off on everything to code and commented on the high quality workmanship and attention to details.

Very quick to respond and very flexible with our schedule. Quick easy service that solved the…read moreproblem right away

I had another HVAC contractor come and look at why my AC system wasn't cooling as it should be,…read morethey came and didn't fix it, charged me a bit for their "services". I called Jon, within a few days he was here quickly diagnosed the issue with his higher-end tools, and fixed the issue within a few hours. Plus, his cost was actually less than the other company That DIDN'T EVEN FIX the issue. He's extremely professional and knowledgable.

Jon and his crew were amazing-- they ran all the vents and returns when we were finishing our…read morebasement. They worked hard, cleaned up, and were exceedingly polite and professional-- and Jon is always responsive to questions, both in person and via text. They stayed on budget and on schedule. I highly, HIGHLY recommend All Directions!

Just had south metro plumbing do our newly constructed house nothing good to say about the job. 3…read moreleaks in wall, gas leak behind stove, rough in done in the basement needs to be dismantled because there is no way anything will fit with what they roughed in Needless to say stay away 2018 new house construction.

they were contracted at our new building and they wrecked wiring,and ran into garage doors after a…read morefriend,1 customer,and myelf seen them,the guy denied denting my garage doors,they left our pex for geotherm uncovered resulting in grave,and rocks running thru my system,with a 1/2 inch rock getting stuck in my heat pump motor,and also resulting in us not being able to use the heat the 1st year,in our new building,since they had to wait till spring to have bohn well drilling come and rebleed the outside wells, I told the contractor my heat pump was blowing fuses and making noises,for a long time as it turns out it was a melted black wire,then they want to charge me for it since my warranty time ran out because of their mistake and they are threating me with collections over a 59 dollar bill btw its a econar geotherm system i contacted them they did nothing about it,don't trust with out a camera on these guys!

absolutely incredible service. one call and 15 minutes later he was at our house working…read more Incredible service so thankful, flooding basement stopped

Lange's Plumbing & Heating have provided us with superior service for years. Jim and his crew have…read morebeen quick to respond to our needs, efficient in their work and always priced fairly. It would be easy to take advantage when there is no heat in the middle of a cold Minnesota winter or suddenly you find your hot water heater has failed........they simply respond like professionals. Fast, fair, friendly and with the quality workmanship we need. For us it is Lange's Plumbing and Heating!

They fixed last year my furnace for a fraction of what another company wanted to charge.read more

These guys are awesome. Both Andy and Tony are always very responsive. I literally texted them at…read more9pm because my AC was out and they showed up at 8am the next morning. They fixed it by 9am and there were several problems to fix. Unbelievable service quality.

Technicians conducted a seasonal A/C tune-up, replacing gaskets and air filter. They cleared the…read moredrain line, cleaned the condenser, took care of the humidifier for the season, and tested the electrical components. Avery and Suzanne explained the work, and were friendly.

i have used these people for 20+ years. i have NEVER had a negative experience. i trust them in my…read morehome and what they do. DO you only hire pleasant people?? BL