don't go to this lady she doesn't deserve your business. I…read morehad one of the most uncomfortable customer service experiences I've ever had at this shop. ALSO TLDR- this woman has a shop in the same location as where SEW IT ALL used to be and that seamstress name is BETH- so all these good reviews from years past, those are for BETH from SEW IT ALL...I found this out after my interaction with alterations by Elizabeth. SEW IT ALL in groton is who you are probably looking for....Rear entrance of building, 89 Plaza Court, Groton, CT When I walked in, the owner/seamstress was on the phone with another customer, loudly telling them they should be ashamed for waiting so long to ask for help and that nobody would be able to help them. After hanging up, she greeted me with, "What do you want?" I explained that I needed a bridesmaid dress altered by mid-June. She told me to go put the dress on, then immediately criticized me for bringing it in a garment bag instead of on a hanger. She commented that I had probably ruined it and hoped it wasn't wrinkled. Once I tried the dress on, I explained that it needed to be let out slightly. Instead of discussing whether that was possible, she immediately began criticizing me for waiting too long and made comments that felt shaming and dismissive. The interaction became particularly upsetting when the discussion turned to my body and the fit of the dress. Rather than offering solutions or even a professional explanation of the limitations, I was essentially told she couldn't help me and was shown the door. I understand that not every alteration can be done, especially on a tight timeline. What I do not understand is treating customers with contempt for asking. People seeking alterations--especially for weddings and formal events--are often already feeling vulnerable about their appearance. A little professionalism and kindness would have gone a long way. I left feeling embarrassed, judged, and unwelcome.

Nice people but very busy ! First time there so don't know if alterations are spot on. Will let you…read moreknow after pickup.

Rarely, in this day and age do you find someone who stands behind their work 100%…read more Donna does. And I stand behind her. Her craftsmanship & attention to detail is excellent. She has done everything for my family and I from hemming pants, sewing patches on leather vests to altering a dress for my sisters wedding. Recently she took two pairs of my deceased fathers jeans and made them into four keepsake pillows for me to give away as gifts. I highly recommend Donna for all your seamstress needs !

I had two cross stitched panels to be sewn into Christmas stockings. Donna exceeded my…read moreexpectations with the care and expertise she put into the project. She is currently working on another project for me, and I have all the confidence in the world that she will do a fantastic job.

Last minute emergency alteration needed. Spoke to Dawn at 7am who was awesome! who passed me off to…read moreSonya (the tailor) who did an outstanding job in just a few hours. I highly recommend this place to anyone needing an emergency alteration. Just remember to tip well for the inconvenience. - Cheers

Great service, terrific cleaner! My clothes are always ready on time, perfectly pressed.read more

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

I went here to have my dress pants hemmed as people who are 5'4" have no luck in stores for the…read moreperfect length. Judy did an excellent job on all my pants and the hems are still holding up after 2.5 years. If I still lived in the area I would bring all my tailoring tasks there.

From the owner: SY Tailor Shop provides Alteration and Tailoring service for Women, Men, Bridal and Bridesmaids,…read moreand Custom Draperies and Valances. Serving Salem, Lyme, Old Lyme,Old saybrook , East Lyme, Colchester, East Haddam, Montville, Waterford, Groton, New London, Norwich and all of Southeastern Connecticut.

The owner is amazing with her alterations and reasonable pricing. Shopped around first and was…read morevery pleasantly surprised.

I have used this shop before and returned because Cathy had done an amazing job on my MOB dress…read more Excellent tailoring, always listens to my concerns and has a lovely shop.

Kind, compassionate, professional, efficient. what else do you need? A small business that…read moredeserves more hype.

I brought my daughters beautiful prom dress to be altered after. after seeing the dress the owner…read moremade it almost seem like there was nothing she could do and that it would be a lot of work and expensive. We got out of the hop, called the store we purchased the dress from and had an appointment with a very experienced seamstress was able to do all of the alterations with ease. We chose that route as the owner of the store seemed like it would challenging for her.