Had a leaky tire and Clay got me in right away. They found the issue and fixed it quickly. Great…read moreteam and great service! Thank you guys! Larry R.

Went in to have a leveling kit installed on my 2016 silverado left with multiple codes on my dash…read morethe following morning. Manager Tommy claimed it's a coincidence would not assist with repairs are even offer some sort of compensation towards my lease agreement. I was planning on purchasing rims and tires of course that plan has changed. I would not refer them however Stephanie was nice.

After multiple other auto shops didn't fix the problem with my truck and rather told me I needed a…read morebunch of other completely unrelated work, I took my neighbors recommendation to take my truck to Mincz. They fixed the issue, confirmed that the work the other auto shop said I needed actually did not need done, and they picked up on another intermittent issue that had been going on with my truck for some time. They went above and beyond even after a extended ordeal with my finicky truck. Jason and the Mincz crew are knowledgeable, honest and professional. I appreciated that they communicated what was going on with my truck in detail and physically showed me the issues, instead of the usual "Your truck is ready." They will have my business for all my vehicles going forward.

Owner is very nice and has great customer service. Ive been taking my trucks here for over 5 years…read moreand have never had problems! All the guys that work here are great! Great place to go for new tires! Overall amazing experience every time!!

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

I have been taking many vehicles (7) of all different types to these true mechanics. My first…read moreexperience with Mr. Ellis truly took me by surprise, I was told by a mechanic friend of mine that I needed to change my shocks on my truck. I took it in and Ron took a look at it and said, "You don't need shocks, take those back, in fact I doubt you will ever need them", and didn't charge me for anything. Which I never did and I still have that truck from 26 years later. The Ellis family have taken care of literally 5 extended members of my family, many many friends all with glowing reviews from them all about their personal experiences with them. Honest, kind, stand up Virginians who happen to be mechanical experts and who don't have to advertise because if you know, you know. 5 stars seem inadequate but guess that will have to do.

This is an honest old school shop where the mechanics are trained to fix things not just replace…read moreparts. These guys really know cars and they are as honest and fair as they come

One of the worst dealerships I've ever brought a Jeep to my drove so bad after I brought it to…read morethem and they talked me into spending $4700 on a new suspension. I already had a rough country suspension on it that worked fine until they worked on it. It drove like a wagon. I almost flipped it over going up the interstate. My wife and daughter would not drive it again and I had to end up selling it and buying them a new I give them zero stars.

The guys in the shop recently lifted my 4Runner, added upper control arms, new wheels/tires and I…read morecouldn't be happier. Brian knows what he is talking about and didn't try to sell me on one product over another. He discussed all my options and pricing was fair with labor. Don't listen to the odd reviews- shop is under new management. Also I never felt different being a girl going into the shop and discussing my options. They treated me fairly and with respect. Everything put on vehicle was on par with what's recommended in 4Runner forums, etc. Very happy!!

Fixed our boat cover better than new!!! Fast service! Strongly recommend! Very knowledgeable!read more

Dropped in without an appointment to see if they could look at the door on my Ford Escape that…read morewould not open because the door panel was coming off. Another shop had attempted to fix this door twice with only temporary results. Dillon looked at the door within a few minutes and figured out what was wrong with the door and then fixed it right there. What amazing service!

I just picked up my car and it couldn't be more perfect! After having a run in with a Hanover…read moreCounty deer, my front end was a mess- Pouncey Tract Collision Center repaired all the damage perfectly. They were fast, fair, knowledgeable, caring, and some of the nicest folks you'll ever meet. They touched base with me throughout the repair process - communication was above and beyond. The best customer service and attention to detail is why I would recommend them to everyone who needs body work for their car.

Great service and excellent job with my scratch repair. Very responsive and I was in and out in…read moreless than a week. Much more affordable than the dealer options. Highly recommended!

First time here per recommendation. Got an oil change, state inspection, tire rotation for…read morereasonable price. Will definitely come back! I asked them to check my ac coolant and before starting work on it asked what the issue was. I told them my brother thought I should have it checked out and they said it's cooling great already. So I passed on that service ($99). I appreciated their honesty. High integrity! Very friendly and absolutely professional.

This is my second 5 star review of the day today. Pulled in…read morewith 3 cars in the bays (full) for an oil change. I was greeted in person in the parking lot. Positioned the truck at bay one and waited about 10 minutes before proceeding in. These guys know how to be professional and personable. They have a very good crew of associates. Efficiency is their specialty. I was on the road again in about 40 minutes total. I'll be back again and again. Well done.