This is a very delayed review, but Billy and his team are amazing. A few years ago when I had a major plumbing issue, they came out multiple times to give advice on options for how to solve it. They answered so many questions patiently and didn't pressure us to make a decision. Then when the problem suddenly worsened, they came out the day before Thanksgiving and completed a major project to save the day! Since then, they have been very responsive to other plumbing issues and questions I have contacted them about. I've learned a lot about plumbing from Billy, and he's never made me feel like I'm wasting his time. I will definitely continue to contact them whenever the need arises. read more

Seriously the best experience. Billy is kind, patient, thoughtful, considerate, fair, and friendly. Customer for life and glad to have found him. read more

Billy was very friendly and professional. He was communicative and thorough in describing what needed to be done and what my options were. He gave me a a very reasonable price for his work and even advised me on how to save money for what I needed to get done. Also helped me set up my Moen Flo app. Just above and beyond great service. Would definitely use again! read more

I rarely write reviews but what Billy did for me was no short of amazing and deserve a five star review. I needed Flo by Moen shut-off valve installed for insurance purposes and he is very responsive, nice, professional, and honest. In addition, his price is very competitive and he is very transparent about his pricing. He also clearly took pride in his work because he took the extra time to make everything looks nice and clean. Billy is a rare gem, I highly recommend his services and will be sure to call him again for my future plumbing needs. read more

I'm just so relieved to have the job done. I'm also lucky I found a reasonable, knowledgeable and personable plumber!!! He was able to locate the leak and fix it and then finished with rebar and concrete nicely done. Plus he installed a sprinkler shut off and a new water main ball valve. Billy, I'll be using you again and have already referred you to my friends. Thank you again!!! AAAA++++ read more

Very responsive, fair priced, they know what they're doing. Will definitely use again

Billy is fantastic and will be my go-to plumbing expert in the future. I reached out with three clogged sink drains. Everything else was draining except for these sinks, which are located on the opposite ends of the house. Billy took the time to walk the property with me to troubleshoot and determine the best approach. When snaking through the kitchen drain did not work, Billy went out of his way to pick up additional parts, cutting open plumbing from the crawlspace to save the day. Throughout the process he was kind, patient, and full of helpful advice. Though I offered, he ultimately refused extra payment for the additional work and parts. It's rare to come across a service provider of his integrity. Billy deserves his exceptional 5-star review, and much more! Thank you Billy! read more

So thrilled to have found Total Plumbing Services. Billy was super responsive but even more importantly so clearly took pride in his work installing my new Flo by Moen shut-off valve and doing some key repairs in our kitchen and overall plumbing system. I immediately referred him to a friend of mine needing similar work and will absolutely look to him and Total Plumbing for future plumbing needs. read more

Great job on an emergency mess of a plug in our sewer. William (Billy) was professional, on time and thorough. 5 stars.

Billy is a fantastic plumber and provides incredible customer service. I've had multiple plumbers out at my house and he's the first which went above and beyond. I just needed a replacement part and a sink unclogged. Not only did he do that, but he went through the pipe with a camera probe and installed a wash out to boot. He's definitely got a customer for life. read more

Quick work, informative and frequent communication, and great transparent pricing. We were with a different company before but I think we just switched over to TPS! read more

Bill replaced a section of a100 year old cast iron drain pipe and jetted the parts that were still good, saving me from replacing the whole system. Excellent service, fair prices, highly recommend! read more

I needed a sink installed and found Billy on Yelp. He came out to give me an estimate and got the job completed quickly. Very fair rates and service top notch service and installation. I won't hesitate to use him again. I highly Recommend his services. read more

Billy is the rare trades person that is honest, hardworking, reasonably priced and communicative. Feel like I found a plumber for life here. He helped me replace at water heater with a tankless water heater read more

Billy is an absolute lifesaver! We'd only been in our new home one day when 1 shower backed up and the other filled with sewage water. We messaged Total Plumbing because of the excellent reviews and now we see why. Billy was able to come to the house quickly, explained the situation and had everything fixed in what seemed like no time at all. Excellent communication and customer service skills! 5/5 stars! read more

We used Total Plumbing for a small new installation. The depth of their knowledge was impressive. They were responsive, prompt, and did good clean work. Knowing a great plumber to call when things go wrong is a guaranteed way to sleep better at night! read more

we have a very slow leak in our outside system or water system. First plumber could not find it so we called William. He answered some questions even gave me some guidance to look before he came out. When that didn't help, he came out did the detective work and found our leak. He was very reliable, helpful and explain things to me so LA person could understand them. I will absolutely call him if we need him again and I highly recommend this company. read more

Billy is awesome. He replaced my mom's water heater when it went out back in 2022. Well now it was our turn.. our water heater went out and when I contacted him, he was at my house that afternoon to check it out. Due to a home warranty claim we had to wait for approval on their side, but the same day that I got the green light from the warranty company Billy installed our new water heater and we had hot water that evening. After installation he has followed up with us regarding the new heater which I consider great customer service. He has always been available to answer our questions regarding leak detectors and shower heads or whatever other plumbing questions that come to mind. You can tell this guy loves his job, takes pride in his work and values his customers. Thanks Billy! read more

Highly recommend Billy and Total Plumbing. Timely, professional services. Helped me troubleshoot a hot water heater than has had issues for years. read more

Billie came out and repaired my Navien tankless water heater. He checked and the parts were under warranty. I'm not sure many plumbing services would have done this. His communication was great and repair took less than an hour. I'll call him for the next job and you should too.! read more

Total Plumbing does good, clean work, at a reasonable price. Great job on the Moen Flo smart water shutoff install (they are part of the Moen Pro network). We will be calling them for all our plumbing needs. Plus, they are are a family business and dog friendly, which is a huge relief. 10/10, would recommend. read more

Total Plumbing Services - Moen Flo install - Plumbing Near Me - El Sobrante, California

I used the new Yelp AI feature to fix my drain and got a hired back quickly and with competitive pricing. Total plumbing responded quickly, was clear and they came in on the lower range of the quote. Andreas who came out was nice, efficient and did a great job. Great tool to find a service pro and a great service pro! Thank you! read more

Our four year old flushed a hair comb down the toilet on Saturday night. I wanted to get the resulting clog taken care of ASAP and reached out to numerous companies. William responded within the hour and booked us for the following afternoon, on a Sunday no less! Not only did William manage to fix the clog quickly, he patiently explained the steps he took and the tools he used to save us money down the line when this all but inevitably happens again (because 4 year olds...). He genuinely wanted us to feel confident fixing or at least attempting to fix the issues that we reasonably can. I so appreciate this because as a homeowner, you want to have a set of basic skills to help in a pinch. Wholeheartedly recommend William and Total Plumbing Services! read more

Fantastic service from this plumbing company. They managed to pull a root from my drain pipe. The root caused a ton of flooding in my backyard. I had my drains service a year ago from a different company and they did not find this incredibly huge root. There team worked on this problem while I had a run to an appt when I return they were fight with the nasty root. They were very friendly and professional. I highly recommend and I will use again. read more

Total Plumbing Services - Root pulled 25 feet down my drain. 1/2/23 - Plumbing Near Me - El Sobrante, California

When another reputable company misdiagnosed the problem with my new Navien tankless and wanted to charge me $5000, plus leave me with a hole in the wall to fix, I called Billy. He solved the problem for $300 with an accurate diagnosis. At Billy's recommendation, I got all but one part free under warranty from the company, the other part online for $80, and now we have hot water! No hole in the wall, or hole in my bank account!! Billy is honest, professional, did not try to sell me parts for $650 each like other companies, and does great work. Highly recommend. read more

Total plumbing services was able to complete a trenchless Sewer lateral within a reasonable amount of time and the price was fair. Billy was able to get the permits within days, him and his crew arrived to work on the sewer early morning. They were all very professional, he arrive with 2 large trucks and had everything they needed on there. I was told by a neighbor that I was in good hands since they had recently don't a sewer lateral project as well. TPS is the best and I would not hesitate to call them again. They work on strictly drains and sewer lateral projects in Berkeley and local areas. Thanks TPS! read more

They helped us diagnose water leak very quickly and just over messaging. That seemed very honest and helpful. Turned out there was no water leak. read more

If you are contemplating which plumbing company to call for help, GO WITH TOTAL!! The roots of the trees in front of our house was invading and clogging our sewage pipe for a couple days. We called in the morning, they came for the estimate in a couple hours, and service was completed the afternoon of the same day. Billy was genuine with his services, very professional and knowledgeable while being very friendly. Pricing was reasonable and I appreciate how the company keeps the cleaning process transparent to us and gave us advice on general maintenance. Thank you very much for your help today! Would definitely recommend Total to anyone who has a similar problem! read more

Billy came over to fix a clogged drain that was causing kitchen water to back up into our bathtub. It was a serious crisis; the entire bathtub was full of muck. They got right to work and quickly diagnosed the problem. They not only solved the issue but also identified the specific cause. They were professional, friendly, and effective from start to finish, even helping to clean up the mess. They did a great job! read more

Billy the owner was excellent, I was in need of a sewer lateral replacement. They offered a pipe bursting method. Billy was thorough with his camera inspection, there was alot of connections other companies missed on their report. TPS was the only one able to identify each connection point. Their quote wasn't the cheapest but I could tell based off my conversation with Billy that he knew how to tackle this project. Thank you Billy & Crew read more

We originally had an appointment just to fix a wobbly toilet but had an emergency the day of, where a pipe was broken and the water was turned off to the house! We are so grateful to Billy he responded extremely fast and was able to fix everything that we needed. Thank you so much for the great work, we so appreciate you and your time today! We will be using total plumbing services for any of our future plumbing problems. read more

Billy came out the same day I called, to investigate a leak that I thought was underground. He was able to determine that there was no underground leak (thank goodness), and gave me some suggestions for tracking down the leak inside the house...of course leaving the door open to call back if I need to. Always good to find someone who will tell you straight up that you don't need to spend any money :) Billy was friendly, prompt and professional. I will absolutely call again when I need a plumber. read more

I was having trouble with my 15 year old tankless water heater not producing hot water as it used to and I reached out to Total Plumbing Services. Billy got back to me quickly and was able to send a plumber, Jaime, to take a look at the heater the next day. After discussing the issues with the water heater with Jaime, who impressed me with his knowledge and experience, I decided it would be best to replace the water heater. Jaime discussed a few options with me, and I chose to get a heater with a recirculation feature, which has made getting hot water much faster than before. Jaime was able to come the next day, which was a Saturday, and install the new heater. I also had some rusty old piping under the house that I wanted replaced and Jaime brought another worker named Nelson to replace the piping. They also insulated the hot water pipes under the house, which had not been done previously. All of this was done at a competitive price and with no complications. Jaime and Nelson did great work, and Billy was very good about communicating throughout the process. He even reached out to me a few days after the installation to make sure the new water heater was working well, which was nice customer service. I definitely recommend Total Plumbing Services! read more

Incredibly responsive, timely, and professional. Great value and wonderful work. I am so happy my other plumber had to reschedule, otherwise I wouldn't have found this team. Everyone from the dispatcher to the plumber was courteous, thorough, and communicative. They're going to be my go-to! read more

I found Billy and his team on Yelp after I had my water heater fail completely at my house. I needed someone to come and evaluate the failure quickly and Billy was responsive and easy to communicate. We quickly found a time slot for his team to come inspect the system and I was given a transparent and reasonable quote for replacing my 10 year old failed system. The job was done in about 3 hours and I have hot water running in my home again. Billy and his team were professional and a pleasure to do business with. I'd recommend them to anyone that needs an emergency or standard job on their water heating system. read more

I recently had the pleasure of meeting both Roberto and William/Billy under less than pleasurable circumstances. The drains in my 1925 triplex are a little worse for wear and clearly previous owners did nothing to maintain the system. They snaked a drain which then almost overflowed again for they offered the picote- essentially a d&c tool for old pipes that chews away the obstructions and sclerotic debris, rejuvenating the pipes and allowing shit and everything else to flow again. They were very thoughtful and friendly and helped me think through the system and figure out a plan for acute care now to restore functionality as well as make a plan for yearly maintenance. I was impressed by both their pricing and their flexibility in working with the situation and adapting the plan as we learned more about what we were dealing with. I'm putting them on my speed dial for household plumbing and gas lines maintenance moving forward! read more

We had an issue with our plumbing backing up. I found Total Plumbing on the internet and am so glad I did. Had to have a pretty big job done and these guys made a hard situation better. A big thank you to Billy and the crew. He was very professional and was able to show us the problem with a detailed inspection. The whole crew was extremely polite and hard working. We sincerely appreciate all the hard work and wouldn't hesitate to use this company again. Thank youfor all the help and hard work. They made sure all our questions were answered and gave great customer service. Best of all, our plumbing is back in tip top shape. Thank you! read more

Billy got back to me within an hour of requesting a plumber and he was able to fit me into his schedule the same day. He was able to fix the leak under my toilet within an hour and he was beyond friendly and professional. I will definitely reach out to Total Plumbing Services for any future plumbing needs. read more

Having your refrigerator's icemaker water line fail when you're 3,000 miles away, flooding your kitchen and requiring extensive insurance involvement, you really depend on folks being fast and helpful. That's Total Plumbing Supply. After the flooring had been removed, I needed a pumber to diagnose the source of the leak. When I submitted a quote request through Yelp, Total Plumbing responded quickly and asked the right follow-up questions, and arranged a short time window for a technician to drop by that day. When Roberto showed up -- on time (!), with text messages and a call to tell me he was arriving (!!) -- he helped me reconnect the water line, then took video of the leak and explained exactly what was going on. Then he headed back to the office and wrote up exactly what I needed for insurance: a report on company letterhead detailing the issue, with accompanying photos and videos. Even better: When he was packing up to leave and I asked him what I owed him for the visit, he just shook his head. I know it all fell under a "free consultation," but Roberto could have easily have charged me an hour for writing the report -- but didn't. Shout out to Total Plumbing, and double extra-duty shout out to Roberto! No one ever *wants* to need a plumber, but the next time I do, I know exactly who I'm calling first. read more

I called Total Plumbing after my sister-in-law informed me her kitchen sink had been back up for the past 3 days. He told me that a technician arrived the same day I had called. Actually it was within an hour of me calling! He said the technician, Billy went above and beyond, was extremely polite, professional and helped guide her about her plumbing issues and any future work that should be done. She said she was extremely impressed and wouldn't hesitate to call them again! read more