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    That's Good Drain & Rooter

    5.0 (45 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

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    New Bradford White 50 gallon water heater
    Cole A.

    Fast response, fair and honest estimates, and friendly service - Bernardo and team have been a pleasure to work with. They replaced our water heater and performed various other plumbing repairs around our home. The work was done quickly and with great attention to detail and quality and we have not had any issues since. Emy is super responsive and easy to communicate with and the team is knowledgeable about all the products they install. Five stars and will definitely be working with them for future projects. We also plan on referring our local friends and family for any of their plumbing needs!

    Nasty bathtub backed up - after fixing the problem he cleaner it. Thank you
    Rebecca P.

    So we had a clogged tub. Contacted Emy and she said she's sending Bernardo out. I asked for an estimate she said he'll come and check and give us a rate before the job. So he came checked the line. Said if it doesn't work he won't charge us, if it does the flat rate would be. So it worked and he even cleaned out our tub with clorox. It was pretty nasty. Since it was our first time booking an appointment with them they gave us a discount. He recommended also a catch for the drain to get all the hair that gets trapped. This guy Bernardo is super nice, great service, and if we ever need a plumber I definitely would recommend them.

    New tank I ordered from Home Depot nearby, they picked it up and installed. All done in one day.

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    1 year ago

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    Photo of Emy T.

    Emy T.

    Helpful 8
    Thanks 2
    Love this 7
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    2 months ago

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    Photo of Emy T.

    Emy T.

    Helpful 0
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    8 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    7 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    2 months ago

    Great father son team - friendly and kind! Fair prices and fast servic! Highly recommend!

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    8 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    7 months ago

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    9 months ago

    Business owner information

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    Emy T.

    Helpful 0
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    Photo of E V.
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    1 year ago

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    Emy T.

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    6 months ago

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    Emy T.

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    2 years ago

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    Emy T.

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    Photo of Ped Z.
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    10 months ago

    He's good on what he is doing.Highly recommended.He fixed the water leak under the sink in perfectionism.

    Business owner information

    Photo of Emy T.

    Emy T.

    Helpful 0
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    1 year ago

    Business owner information

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    Emy T.

    Helpful 1
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    10 months ago

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    Emy T.

    Helpful 0
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    Photo of Kev V.
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    2 years ago

    Business owner information

    Photo of Emy T.

    Emy T.

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    2 years ago

    Business owner information

    Photo of Emy T.

    Emy T.

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    1 year ago

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    Photo of Emy T.

    Emy T.

    Helpful 0
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    3 years ago

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    Emy T.

    Helpful 0
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    Photo of Rebecca P.
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    3 years ago

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    Emy T.

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    Photo of May S.
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    3 years ago

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    Emy T.

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    2 years ago

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    Emy T.

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    Photo of Dan W.
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    2 years ago

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    Emy T.

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    Photo of Renato S.
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    3 years ago

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    Emy T.

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    Photo of Meg D.
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    2 years ago

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    Emy T.

    Helpful 1
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    3 years ago

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    Emy T.

    Helpful 0
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    Photo of Mariah B.
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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    1 year ago

    Business owner information

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    Emy T.

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    2 years ago

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    Emy T.

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    2 years ago

    Very timely, professional, and friendly. I've had many bad experiences with other plumbers, so this business stands out to me.

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    Emy T.

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    Photo of ALISHA F.
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    2 years ago

    Business owner information

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    3 years ago

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    Emy T.

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    Page 1 of 2

    Ask the Community - That's Good Drain & Rooter

    Review Highlights - That's Good Drain & Rooter

    Bernardo came at the arranged time, inspected the unit, and provided a competitive and fair price to do the service.

    Mentioned in 17 reviews

    Read more highlights

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    Water Heaters Masters

    Water Heaters Masters

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    I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    BeastBay Plumbing - We are open during this time if quarantine.  Please don't hesitate to reach out to us

    BeastBay Plumbing

    (490 reviews)

    This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

    BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

    Superior Plumbing & Drain Cleaning Services - Company Logo

    Superior Plumbing & Drain Cleaning Services

    (388 reviews)

    Needed to give kudos to Jonathan and Jorge! We've…read moreappreciated the diligence of these two as we have had multiple bathroom backups in the past 3 weeks here at the school . They've been here a few times in that span and worked hard to figure out the cause. Right on Superior Plumbing for these two guys! God bless!

    I felt compelled to write this review to recognize an exceptional plumber--Jonathan is truly a gem…read more After discovering three major plumbing issues hidden by dishonest home sellers and the Gunderman Group, I went through three plumbers from different companies who were unable to diagnose or fix the problems. Jonathan was the fourth plumber, and the only one willing to thoroughly investigate, problem-solve, and see the job through. Where others gave up, Jonathan went above and beyond. His expertise, patience, and honesty solved issues that others and my contractor couldn't resolve. He carefully worked around electrical wiring, created access points when needed, installed a complex faucet in extremely tight conditions, and clearly explained every step so I could make informed decisions. He also communicated effectively with administrators at Superior Plumbing so that the home warranty was handled properly. I truly believe that without Jonathan, my plumbing problems would not have been fixed. Because of him, everything was resolved correctly and within my budget. I will only be a repeat customer if Jonathan is my plumber--Superior Plumbing should do everything possible to keep him. A special thank you as well to Fernando, who went above and beyond to help me obtain a hard-to-source faucet and navigate the home warranty process. His responsiveness and extra effort is the only reason why I have the faucet I want instead of the lower end versions initially offered. Fernando helped me achieve the desired bathroom I want, instead of settling for less. I am incredibly grateful for Jonathan, Fernando, and the team at Superior Plumbing who handled the home warranty reports.

    That's Good Drain & Rooter - plumbing - Updated May 2026

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