I was torn between giving Amore a two or three star review, because our floors are done and mostly…read morelook good. I decided to go with a two star review, however, because of the incredible stress this experience caused my husband and I. I literally had to get a prescription for insomnia pills mid-way through this job because I was so stressed that I could not sleep. Jim and his crew came highly recommended by our furniture maker, which is why we decided to hire them. But from the first day on the job, things began going very wrong. Here are some highlights: This was a job that we were told would take 4.5 days. Instead, it took SEVEN WEEKS. Jim did not order the proper amount of wood, so we had to stop the job midway through to wait on more wood to arrive while we meanwhile had a big concrete hole in our kitchen. He also neglected to order base molding ahead of time, which caused further delays. When the base molding finally arrived, it was too thick for our space - it hangs over the door frames and looks awful. We wound up just accepting it because we were so worn down that we just wanted everything to be over. On the first day of the job, a manager on Jim's crew wrongly told us we had bed begs, costing us a day of lost work while we freaked out, plus $300 for a bed-bug sniffing dog. We did not have bed bugs. This was a truly awful experience. Jim was not present to oversee the work, and the Brazilian crew who did the demo and floor install were very sloppy. They damaged and scratched our walls, the repair for which Jim originally wanted to charge us nearly $800 for (we argued this out and he wound up covering it). The crew installed faulty boards, which had to be ripped out and replaced; installed boards that were not fully glued down and squeaked and moved when they were stepped on, which had to be replaced; and, in over a dozen places, actually damaged brand new boards that they had just installed by dragging and dropping our furniture - which again, had to all be replaced. On one morning, one of Jim's main workers showed up, dumped some boards in our living room that were supposed to be installed that day, told us he was going to go park his car, and then disappeared. It turned out he had decided he just didn't want to do the job anymore. The workers threw away a piece of our kitchen cabinet and they broke a pot and threw away the pieces, seemingly to hide the evidence. We insisted on being compensated for the pot and Jim had a piece of wood made to replace the missing cabinet part, but this just showed a general, worrying lack of care and responsibility on the crew's part. In another instance, a worker opened our patio door in the middle of a tropical storm after we told him to keep the door shut. The door flew open, slammed against the wall and broke. When we called Jim to tell him about this, he exploded and started yelling at us, sayin that it wasn't his fault the door broke - "It's the wind's fault" - and that he wouldn't cover the repair. We wound up splitting the $1600 cost to fix the door, meaning we wound up footing an $800 bill because of his worker's sloppiness. Jim did not tell us that we would have to hire someone separated to caulk and paint the base molding, which came as an unpleasant surprise. When our general contractor arrived to do the caulking and painting, he discovered that Jim's guy hadn't even installed the base molding correctly. We had to run out and buy a nail gun so he could fix it. Jim agreed before the job that his crew would help us disassemble two pieces of furniture that were secured to the wall (a bed and cabinet). The crew then whined and complained about it, saying this is not their job (then why did they take the job??). In the end, they wouldn't even put the cabinet back on the wall - we had to get our general contractor do it, who easily reinstalled in. These issues would have been a lot more tolerable had Jim's attitude been better. He repeatedly told us we were too involved and we were expecting too much. Any time we expressed dissatisfaction about something, Jim would literally yell at us and say we're unreasonable. Keep in mind, this is for a $40,000 job - in our home. It got to the point that my husband was having 45-minute yelling calls with Jim on a nearly daily basis, taking away from his and my ability to do our jobs and just live our lives. One morning, he called my husband at 7:30 am to yell about caulking. I heard my husband scream from the other room, "Do you know I have a job that isn't yelling at Jim!?" In 10 years of marriage, I literally had never heard my husband yell like that. It was extremely upsetting. In my husband's last 45-minute call with Jim, he literally asked why we never thanked him for the job. That about sums it up. The good points are that Jim did finish the job - he did not disappear on us. He also did fix many of the damaged and problematic boards. But overall, the experience was just a nightmare.

I really don't know where to start but I want to make sure people are aware of this before they…read moreconsult with this flooring "AMORE CONTRACT FLOORING" specially Jim! I am sitting here in utter distress with squeaky and popping floors. The only good thing about it is from afar and surface the looks good , it's natural oak engineered floors. Let me list out everything that was wrong . 1. The main guy Jim Berardi has anger issues and pretty much tormented me through the process. I should mention he apologized after I broke down and called him out but it doesn't stop him from saying " you know nothing about floors" and " what do you want me to do, I sent my guy to nail it down ". He was fine and courteous to talk to before the work started and he had half deposit which I generously gave when covid started as I like to work on trust. He is the meanest and rudest person I have worked with. 2. There was no manager on site , Jim hasn't been on site physically since he got the contract. A site manager Steve was suppose to be onsite but never made it( I don't know why ). Jim said Bruno, his flooring guy was the site manager but since the floor has issues , I have asked him numerous times to let me talk to Bruno and the answer is " he is a laborer and I deal with client " . I don't get it whether he is a laborer or a site Manager ? And who uses verbiage like "laborer" in today's day and age ? Bruno by far has been the most courteous person to talk to and I wish I was only dealing with him but he is loyal to Jim 3. I paid 500 bucks for "deep" Cleaning service. The same guys who packed and unpacked were trying to clean with a cloth. I had to call jim to ensure that they clean the kitchen and bathroom as they were NOT agreeing to it . What does deep cleaning mean ? I asked them a number of times to clean pantry shelves and that still had a fat layer of dust and I gave up . Jim gave me half off and said he is doing it as a courtesy and not because they effed up and don't know how to clean ? 4. I paid 1000 dollars for packing and unpacking and my apartment didn't have a lot of stuff . They didn't cover my furniture , my throws were in a basket kept in the bathroom without cover. I came to visit the first day and they were removing the floor. My couch and fabric furniture was kept without covers. My closet Was not covered and all my clothes had to be washed and office closet he's dry cleaned. I could have hired someone awesome to get it done properly . 5. All of the above would have been forgotten if the floors would have turned out ok but see the issues ( Jim initially said that the wood needs to be acclimated but never did for some reason, he lied about things left right center so am not sure what's the story behind it ) - they left the closet doors out , damaged the mouldings and the ceiling had black lines from moving the closet doors. On top of that his guys kept the closet door brackets in random places because of which 2 brackets were lost ( these are 30 years old closet doors ) and then he blamed me for losing them.He sent someone to fix it who didn't know much , handy man from my building helped and had 2 brackets from a job he did for anther apartment. - When I examined a floor plank the day I visited , that plank had Knicks and dents and he assured me the installers never install damaged planks. Guess what ? I found probably 8-10 in living room and guest room and I refused to look more( his carpenter showed me a few !!)I live in 920 sqft apartment but I wanted it to end so got some money off and said am done with this and wanted to move on. I paid the rest of the installment. - 1 day after I said am done I could hear pop sound from 2-3 places and to my horror I had to text him again. Brand new floors had an issue that my old floors didn't ? Then he picked up my phone and said " you said you wanted nothing do with us , I will help you out of courtesy " .. really ?????? Before he sent his guy , I checked the entire apartment the weekend before and taped all places and there were about 25 of them ( sigh) .. I sent him pics and he said " we won't fix everything " .. his guy came who was nice and drilled maybe a 300 nails in my apartment , many on each plank which was filled with filler but you can see it in pictures . It fixed the issue 50 percent ( felt like at that time ). The pops reappeared and now the issue is all over the apartment , pops and clicks - Last , all I am asking from Jim is the floor invoice ( where he is strike off the price ) so I know the exact wood and quantity which he wouldn't give me. And I asked simple questions about how the subfloor and floor was installed so I can tell other contractors who come to look at it it but keeps making excuses. Since then I have contacted many contractors who either said that it's acclimation , or subfloor issues ( most likely it's sub floors ) and they have asked me to wait till fall.

Jesus and his team were great. They were trustworthy, cleaned up after each work day and no issues…read moreregarding payment. They updated my kitchen by painting the cabinetry, turned a coat closet into a pantry and demo'd and tiled the backsplash and floor tiles. Completed Sept 2021. My only major complaint is the quality of the tile work which has become a frustrating nightmare. To their credit they made several attempts to fix the tiles as they kept coming up; ~3-4 times. It's been a few months since they last came to regrout some loose tiles, but I have given up having them come and regrout as basically every tile is loose. I know they ended up replacing some of the subfloor that was damaged during the demo, so my only guess at this point is the subfloor repair/patch was uneven/unlevel ... idk what else would explain the tiles coming loose so easily and often. I really liked them and was excited to find a trustworthy contractor as I wanted to update my bathrooms next, but I would not recommend for tile work, which is disappointing.

They did a great job. For starters, they provided a very detailed and thought out estimate after…read morecoming to see my place (I got a few other quotes none were as clear...making sure we were on the same page). They even provided a light suggestion that made a BIG difference in my space. Everything from the qoute to the final project was clear. The guys were also nice. If you are looking for a place where all. You have to do is pick your colors & let them work this is it. Job took two days all clean up was done and removed ..plan on using them for the last room in my house...

NY Clean Carpet steam cleaned my L-sectional sofa and I was very pleased with the results -…read morealthough there were no real stains to be removed in the first instance, the sofa itself looks and feels far more clean than before. They were a couple of minutes late for the appointment, but I think that's pretty standard for the industry. Overall, I was very happy and would use them again.

Several days after I posted my initial review, NY Clean Carpet contacted me and offered to take…read moreanother crack at the water stain. They offered to pick-up my rug and give it a deep clean free of charge. I'm happy to report that the rug looks super-clean and there is no water stain in sight. Again, the service is really great - everyone I dealt with was courteous and friendly - even when I became a bit frustrated after a mix-up with the delivery time, the young lady I spoke with on the phone remained calm, apologetic, and professional. All in all, a good experience.

Did a bathroom renovation for me and I was very happy with the finish, and the price was much…read morebetter than the other estimates that I got from others. It too about a week longer than expected but it was worth the wait

Went on the Peoples court suing kwest home improvements. Kwest lost big time. He botched building a…read moreso called deck Will update post when it will air..... stay tuned

I met this great company through Restoration 1 to remodel my damaged home. Igor and his team…read moreincluding Robert, got on the job right away and worked all hours including weekends. Zion is a professional company and Igor was always there for me to answer any concerns. These men are professionals and experts in what they do. I would strongly recommend Zion Improvements, LLC. to anyone in need of restoration or remodeling services.

I had a tile flooring job for my kitchen, dining room, and bathrooms. Igor estimated a 4 day job…read morebut the job took almost two weeks. Finally left without grouting everything. There are some spots where the grout was not filled in deeply enough and have to be redone. They also damaged the finish on my tub.

Jimmy came in to give me an estimate in gut renovating bathroom and kitchen, and the rest of the 1…read morebedroom apartment. He never came back with an estimate or called again. Based on reviews given, I am glad he did not. I found someone who finished the project, and did an amazing job!

I have dealt with Jimmy and Egnatia Construction several times. Each time was very positive and…read morethey have always been professional. I live in Manhattan on the UES and Egnatia renovated our bathrooms 3 years ago and our kitchen this year. The quality of their work was top notch, they show up every day on time, they clean up when they are done and there were zero additional costs. Everything above board. I highly recommend them for renovation work. Ray 917-647-5372

Bennie and his team did an outstanding job from start to finish. The quality of the final result…read morespeaks for itself -- you can clearly see the level of experience and attention to detail in the workmanship. The project moved quickly and efficiently, and they were consistently on time and professional. Bennie was flexible when we requested changes and also wasn't afraid to suggest improvements along the way. A few of his recommendations required us to adjust course, but he was absolutely right -- those decisions elevated the overall outcome. Would gladly work with them again and highly recommend to anyone looking for top-tier work done right and on schedule.

Arben is very accommodating and finish the job on time…read more Always responsive to text message. Highly recommend.

Products were clearly explained with no misrepresentation and delivered and installed in a timely…read morefashion. A bit pricey but worth it especially the service and reliability.

We had 2 bedrooms carpeted wall to wall with N polyester and basic padding , Shabi the owner has…read morebeen in the business 40 years, and his word and handshake are all you need. The installers were hard working, knowledgeable and polite . Quoted price includes delivery, install, cutting, closets, and old carpet removal. Glad we stayed with a local small business!