Following my mom's stroke, both my mother and father were brought here, where they are receiving…read moreexceptional care. Both are paralyzed and need 24/7 care. The staff is nice and attentive. I have such peace of mind knowing they are receiving the care they need. They are truly in good hands. If you are looking for a facility to take your loved ones, this would be the place.

I just recently stayed at Four Chaplins Nursing home for six weeks, and my overall experience was…read moregood considering some bumps in the road. The Staff was very helpful and knowledgable about every detail of my care. The food was very satisfying and the staff was constantly working to get your food and special requests that you may want right and timely. I just want to thank all the people that made my stay easy. Physical therapy has an amazing team that listen to their clients Brad, Lori, and that complete staff. I want to give a special thanks to some very awesome staff members: Nurses: Danielle, La Tisha, Kristina, Joy, and Shawntay/ Cena's: Cree, Shavanna, Ebony, LInda, Natasha, and Denise/ Kitchen: Courtney, Angel, Racheal, and Diamond/ Housekeeping : Tianna my Fav always very helpful in keeping the rooms clean and smelling good. Activities: Frank, Bernice, Madison, Al, and Cheyenne even their boss Charles was very helpful with getting what we asked for. Last but not least Management Charita, Kelley the(DON), Tory. I just wanted to say thank you for your service. KP

My mother has been admitted to Four Chaplains earlier this year for rehab. Last week...my mother…read morewas hospitalized and her care planner (at the hospital) gave mom 3 choices for rehab. Mom told the care planner that she wanted to go to Four Chaplains. Her planner tried her hardest to convince mom to go to one of THEIR rehab centers. Mom wouldn't listen to them. She held out for Four Chaplains. She's never been happier than she has been here. Mom's been to 6 different rehabs, repeatedly and this will always be here.

On February 3, 2026, my husband went to Manor of Farmington Hills for respite care, to specifically…read morereceive treatment from wound care for his legs. The first day there my daughter and I stayed with him at the facility for nine hours during this time the nursing assistant came into the room once and this was after I inquired who would be taking care of him. I was told by the RN that the nursing assistant would come into the room every two hours to check if her patients needed any assistance. The man in the room with my husband kept screaming for his diaper to be changed. I returned to the facility the next morning at 9:00am my husband's bed was soiled from his legs draining and his bandages hadn't been changed. The only cover he had on him was a throw that I had brought from home. I was told that he urinated on the floor and soiled his blanket, I had warned the staff that he'd try and get out of bed to go to the restroom, I was also told that he had become combative with the two female staff (not spitting or hitting) but wouldn't follow instructions. A male staff member was called to his room. My husband said the male staff was mean to him with words, to which he told him my circumstance is bad, but I'm still a man. After this he stated the man was nicer. When I asked about his linen being changed and his bandages changed the RN told me wound care, and the nursing assistant would come and take care of him. I was concerned about the lack of attention he was getting and requested hospice to transport him back home. His wounds weren't being taken care of and there was no respite care for me if I was staying with him at the facility, and worried about his care while at home. Administration came to talk to me and asked if he could stay an additional day for them to show the level of care they could provide. I told her in two days the level of care was evident, and I know how mean people can get when a complaint has been filed. I wasn't willing to sacrifice my husband's comfort under the staff's wrath. To solidify my response the RN came into his room fifteen minutes before the EMT arrived to change his bandage. So that was 9:00am to 2:15 pm that his bed was soiled, his bandages on his leg were heavily soiled. I didn't see the nursing assistant at all this day and never met anyone from wound care. When the EMT arrived at 2:30pm they commented on the holes in the wall next to his bed, and his wet bed. I warn anyone thinking about taking family to this facility, they seemed nice, but your loved ones won't get the attention they deserve.

Dogs are treated better Administration doesn't care they're…read morefalsifying records all the nurses are falsifying records they leave you laying in feces for days leave you alone in a wet bed they just keep throwing food trays down that's all they do and they give you your medication but just leave you laying in a disgusting sick smelly smells like dead animals that's all they do they don't give you your eye drops you need they'll give you your fungal creamy doctor order but they didn't do it doctor also ordered that m medhoney almost the whole day goes by before you get somebody to bring you some water they don't empty your urinals they're called waiting every single word is a lie

I absolutely love the Twelve Oaks Pediatrics…read more The doctors and staff has been phenomenal. My children are adults so with my last grandchild, this has been an easy transition. Ronia Berry has been a God sent. I would recommend anyone with a child to this practice.

Dr. Trice to my understanding you were the On Call Pediatrician for a different Physicians office…read more Now, let's just get to the problem on hand. Why were you dismissively, condescending and just down right bothered to be contacted about an ill toddler? You signed up for this so you Understood The Assignment!!! I thought Pediatricians were to be loving, compassionate professionals with driven desire and compassion to provide care for families with comfort and peace of mind. Well you Didn't!!!!!! You should be ashamed of your rudeness and poor bedside manner. Well this reflection unfortunately does make one think about what is Important to This Clinic cause from your actions surely it wasn't to help a Mom in need of medical attention for her toddler!!! Dam Shame!!!!!

This company does not pay its vendors on time and has plenty of excuses why it does not. We…read moreprovided services to this assisted living facility, and they have not paid their bills. They do not dispute the services with us. The activity director promised several times to send us payment for our services and has not followed through. The executive director, regional administrator and the activity director have blamed the lack of payment on their corporate office. Supposedly, they are going to correct the situation, but they have not done so for months. This must justify why they are totally unable to get small invoices paid, do not follow through about providing an answer about sending payments and then do not send us payment. Are they having financial issues generally? Who knows. This is a disservice to the elderly who live there as well as to the honest vendors who provided them with services.

From the day I first called Independence Village - Plymouth and spoke with Raena, I knew I was…read moredealing with a facility very different than the other 15 I had called and visited. Right before I walked in to meet Raena, the community specialist, for the first time, I said to my sister, who accompanied me, "I have a good feeling about this place." And I was right! Raena was knowledgeable, friendly and thorough. She answered all of our questions and made us feel comfortable. The community is clean and relaxed and visually appealing. But more importantly is the culture of the facility. I witnessed employees joking around with each other more than once! They were happy at work - imagine that! The residents were happy as well, and both the employees and residents were welcoming to my sister and me who were strangers on a tour. The community has activities every single day, a doctor that visits once a week, a hair salon, game rooms, meal service, laundry service, a 24 hour receptionist and I could go on and on. On move in day we were all a little nervous, but my family member was welcomed with open arms and that welcome has not stopped yet! I can honestly say that she is getting personalized attention (and love) from the staff and all of the residents have been so very kind and encouraging to her. Mary (Community Liason) has been an asset to getting my family member settled. She has honestly gone above and beyond and is still, 3 months later, helping my family member adjust. I can't say enough about this facility!

Avoid. Relative was in independent living. Tried to take advantage of her financially when it…read morecame time for assisted living. She had a brief stay in the assisted living....avoid at all costs.

Casey and Heather are absolutely incredible. Fully engaged and always trying to do things for the…read morecommunity at Waltonwood. I have been to several events where they are interacting with the residents and you can tell that they really care.

This is in reply to Susan W's review of Westland House…read more It is interesting that the sibling who lives 2400 miles away and visits the least has such a strong opinion. Let's talk about the snafus. These include medication not being given, sometimes for days at a time. A catheter bag put in backwards, which caused urine to back up into her bladder. Not surprising, Mom had a UTI shortly thereafter. Staff using Mom's personal supplies without replacing them and even using her blood pressure cuff on other patients and returning it hours later. There were also many instances of items missing from her room. Most were eventually replaced, often with a lesser quality product. Even though showers were scheduled ( and paid for) twice a week, they were routinely skipped, sometimes for weeks. We had to hire outside help to bathe her. The final snafu was an aide who was going to give mom the wrong insulin dosage, 3 times the level she should receive. There is a strong possibility that dosage would be fatal. You might also look up what the acronym snafu stands for. It is a military term, Situation Normal, all Fxxxxxx up. That is actually an accurate description. There were numerous complaints to the Department of Licensing and Regulatory Affairs (LARA) while our mom was alive and if you look now, there are at least 5 additional complaints since her passing in October. Keep in mind there are only 50 residents at Westland House. Please see the attachments showing a few of the many complaints. As for Chris, he does make a good first impression. We talked to him for an hour about the issues at Westland House. We mentioned that Wanda is overwhelmed by the job. Chris agreed and said they are hiring a full time nurse ( finally) in addition to Wanda to handle the workload. What does that tell you? Chris agreed that there were on going issues with medicine distribution, housekeeping and general staffing. He thanked us for our comments and by his tone, you could tell he knew about a lot of these issues. Soon after the potentially lethal insulin incident, Chris called us back and said that we were banned from the property. So, instead of addressing the life threatening issue, you try to silence the messenger. The people that Susan W saw on her rare visits were probably the hospice staff, which we initiated. We also fought with Westland House for months on the issues listed above and there was some marginal improvement. Susan W saw improved service from our months of battles. Susan W's assessment of a family member's alleged belligerent behavior had to come from Chris, Wanda or the other siblings. And getting animated when someone is potentially harming your mother, or worse, just shows you care. Now, the rules for senior living facilities are clearly in favor of the facility. They can evict the resident or banish a person for the slightest of reasons, or no reason at all. We also had an ombudsperson from Wayne Country on the case, who worked with us for months. She did a great job. I'm guessing Chris's radical about face happened after he talked to his legal team. They probably weren't happy he told the truth about the conditions there. If you actually do decide to put a loved one at Westland House, keep a detailed log of every major issue and problem and file complaints with the State. We kept the records of the numerous medical mistakes. Every senior living facility has issues. The issues at Westland House are dangerous.

all i experienced was a bunch of unhappy workers pushing people in wheelchairs and leaving them…read morealone

My mother has been a resident there for the last 3 years. She has received excellent care. She is…read moreup every day. Always in clean clothes and looking good. Friendly, caring staff. Clean environment, excellent home cooked food. I would recommend this place to anyone with an aging parent.

Not happy I feel it's all about the money, very little staff. You have to call Terri every time…read moreyou'd like to see your loved one.