This was a great solution to planning a complicated family vacation to Europe to see a couple great…read morecities, then attend a wedding at an old fort. Jonathan is a busy man with many clients, but made time to figure out various good activities for us, including the kids. I would plan way ahead of time to make sure this company can give you all the options you need and plan for contingencies also. Be warned that if you haven't traveled internationally for a while (such as before the pandemic) then you are in for a shock on how much prices have risen and how inflexible the airline schedules are. Be ready to adapt and look at it all as an adventure. Jonathan works remotely so you need to be good with planning on the phone and via email. It is a good service and I recommend it highly. Just come up with a decent price range for him to work with.

If I could give them 0 stars... I would. I was so excited when I first reached out. Jonathan seemed…read moresuper knowledgeable and excited to help us with our European honeymoon, and I was glad the first travel agent I reached out to seemed great. Then... Jonathan ghosted us multiple times over 2 months. There were constant family emergencies that I tried to be understanding of, but after 5 of them it just seemed like he was unwilling to help us - almost like he was trying to get us to not want to work with him. When I would follow up, he always said he had asked other members of the team to reach out to us while he was away for his family, and they just never did. Jonathan always apologized and said he'd make it up to us. This happened time and time again, and we still consistently told him we're still willing to work with him - only to get ghosted for the last time a few weeks ago. He stopped replying to me completely. I have never seen a single draft of an itinerary. The ghosting is so unprofessional. If he didn't want to work with us, he should have just said so instead of trying to turn us off like that. I wouldn't recommend this company to anyone. Attached are a few different-dated screenshots. I blocked out his cell for his privacy but yeah... some examples of a recurring theme.

The best vacation experiences in the Artic Circle. I am so grateful for Jim as he helps us along…read morethe way during our journey from Denmark to Sweden, the Artic Circle and then Norway. We get to see our first Aurora Borealis in person at the Abisko National Forest in Sweden. We can't wait for more adventures in the future. I would highly recommend Unique Destination to help make your dreams become reality.

We wanted to book a trip and had no clue where to start…read more Jim Lash was absolutely amazing and so helpful . Our trip was amazing to Englamd and Paris was amazing. Thank you for all your hard work .

This is an update from my previous review:…read more Being in sales and service myself, I know situations and issues are going to come up. At the end of the day, it's how those issues are handled. And I must say I'm thoroughly impressed by how Galavantier specifically Demitiri has handled the aftermath of the situation. Upon the completion of my trip, Demitiri touched base to schedule a call which I thought was very professional and to be honest unexpected yet very much appreciated. He handled the conversation in a very professional manner and explained the situation in extreme detail. The fact they were able to have a tough conversation and make things right is all a customer can ask. They promptly refunded me my deposit on our Rehab experience which again was unexpected but speaks volume to their commitment towards customer service. It's action like that which makes me comfortable with giving their service another shot. Our group had an amazing time at Marquee, so I've definitely seen the value in their service. Is it a shame things didn't go as planned? Yes. But the manner in which they handled their mistake was very much appreciated.

A night out at Tryst was an awesome night out experience. As…read moresoon as we walked in the door we were attended to immediately. We were walked in, seated and enjoyed our bottle service. The staff was very nice. Felt a little extra VIP. Thanks for a great environment and great memories.:)

Very Professional ! She's amazing. Fast response also we took her on a trip with us as a host.read more

From the owner: We help busy entrepreneurs plan unforgettable retreats for their clients. I handle all your online…read morenegotiations ensuring you get the best rates and I handle all the coordinating and communications so you have the absolute best experience.

Charlene is GREAT! She is helping us plan our trip to Argentina next year. She is very nice,…read moreknowledgeable, and easy to work with! I knew from our first conversation that we are in good hands! We are so happy with her and the service she is providing us. A friend of ours introduced us and I'm SO SO glad he did! She is making our lives and planning this trip a lot easier :-) thank you Charlene! We appreciate you and your hard work!

Charlene has booked several vacations for me, the most recent one to Munich for Oktoberfest. She…read moresets up everything, airline, hotel, transportation and event tours so all I have to do is enjoy myself. I can't recommend her enough.

We did the Death Valley Wine & Stargazing tour & had a fantastic outing with guide Jay…read more He was extremely safety conscious, which is a must when going into such a wild and potentially dangerous place. His driving was safe and efficient. Jay was personable, knowledgeable and very helpful. I'm an older woman, and forgot my walking sticks. Jay helped me to balance in some of the trickier areas of the pathways we hiked. He also helped me with determining the best foot placement along the pathways. He was very service minded, kind and reassuring. He did not push us to try things we didn't think we should do, but he offered many options for varying levels of difficulty with terrific views as a reward for persevering. Jay brought water for our trip, and made several stops for bathroom breaks, etc. He pointed out so many interesting details that we would have missed, and took us to the most amazing sights. He took many photos of us, so we have mementos of us in the places, rather than just photos of scenery. The wine tasting was fun, and the woman was good at her job, so my wine hating husband actually ordered three bottles :D If you don't prefer to eat the subway sandwiches that are part of the trip, you can always order food at the winery. We opted for the subway sandwiches. The place was very clean, the sandwiches were properly prepared & good. The employees were very sweet as well. It was one of the best subway restaurants we've been to. Unfortunately, clouds moved in late in the day and obscured the stars, but that is something that cannot be controlled. By that time we had hiked and toured so much we were ready to leave, & weren't distressed by the early ending. Our vehicle was comfortable, in perfect working condition, and felt safe. It added a level of safety to be with someone who was expected back at a certain time & was following a determined path, so if we were somehow stranded we knew help would be on the way. He also had alternative means of communication for when we were out of cellular range. All that plus his detailed knowledge of the area made for a worry free tour. We had an interesting, fun day & my husband and I were thrilled with iTravelUSA's Death Valley Wine tasting/stargazing tour. We very much liked Jay and appreciate his time, patience, kindness and expertise. He's a very nice man, and a very good conversationalist.

Vegas during COVID 19 can be boring with all the clubs and bars closing so what now? How about…read moreGrand Canyon tour and see nature at its fullest. Jay who was our guide was professional, welcoming, and extremely down to earth. His knowledge, stories, and safe guidance (eg cautious of wild life) were top notch If you are ever in Vegas and want to escape check out their your services at ITravel USA. Their prices are reasonable and I highly recommend. Jay, if you ever want to pilot a treasure hunt tour or hot springs tour let me know!

I always made it a rule to avoid travel agencies... I guess I always thought they had hidden…read moreagendas to Only show places that paid them the highest commissions ...but Abby changed all that! not only was she able to book the resort when the website said they were sold out, she was able to get a better price and help out when transportation issues came up. I absolutely love her for all the help, care, attention, and knowledge. Trust me (or do hours of research on google like I did only to reach the same conclusion) your next vacation will be infinitely better if you get in touch with her :)

My wife and I wanted to celebrate our 30th wedding anniversary in style. Wanda Peterson put…read moretogether a complete travel package to Maui with all the amenities. She booked us on flights at times we like to travel, arranged for a rental car in this very challenging market, and helped us decide on excursions that will give us the full island experience. The itinerary she gave us is the trip of a lifetime! Wanda put everything together so my wife and I will truly have a relaxing vacation making new memories together. And Wanda made it all SO easy! Thanks, Wanda! And thank you, Blissful Travel!

In the beginning, I believed we would use them for all of our leisure travel needs. With my…read moreexperience, I would rather book things myself. *AMERICAN EXPRESS MEMBERS - FYI if you're having issues, Amex can not help you. Amex has no access to Altours booking information. That was the main reasons I booked with Altour. I thought they had a better connection to Amex. It seems like the only Amex perk with Altour is that you can book with your Amex points My fiancé and I were planning our honeymoon after our France wedding for September of this year. We had an agent help us with the flights, hotels and activities for our France and Italy month long honeymoon. Here's the short summary of my experience Pros - Very responsive - Passionate - Knowledgeable about the areas we were going to travel to - Has attention to detail Cons - Does not give you a clear plan on how the booking process of the trip will be handled - Not concise with emails, will send multiple emails at the same time regarding the same subject - Not transparent in all the booking options I think there was a miss in our communication style. I don't know if we were just matched up with the wrong agent (for us) or if this how they all work. I was having frustrations with team due to what I deemed, overwhelming/confusing emails. For example, on way day I received 8 separate emails (no back and forth with me) regarding the different hotels and locations. I wish we were given at least a skeleton of our schedule. A clear break down of the dates/locations all in one clear email or pdf. Instead, we were given a wishy washy itinerary that completely changed when we didn't want to do one activity suggested. I had to make my own itinerary to keep track the locations, dates and budgets. I had to make sure we were keeping within our budget, because I had no clue where we were in that regard. I will be honest, I did lack a timely responsiveness on my end. I was overwhelmed. Unfortunately, we had to push our wedding to next year due to the shift in the economy. The most frustrating part was that our flights purchased by the agent were non refundable. Why would a travel agency book this way after 2020? Did we all not learn our lesson. Plus, these tickets weren't cheap. They totaled over $9,000. We weren't given or told about the refundable options prior to booking. I will give them credit, in small print the confirmation does state that the tickets are non refundable. I should have caught that. Now we are stuck with about $9,000 worth of delta credits that are good until end of 2023. My biggest issue was the communication style. 1 - I should have been told prior to booking if the tickets were refundable. My dumb self assumed that booking with a experienced travel agent, the tickets that were being booked were refundable. 2 - When I called to express my frustrations/get clarity on the airline tickets, I was also told that no insurance was purchased for them. I was told, that in her process the insurance would be purchased towards the end of booking everything (flights, hotels and activities). I understand that even with insurance, with non refundable tickets we would still be in the same situation. However, what if something horrible (health-wise) happened and we needed to cancel? Also, how would I know your process if you didn't tell me? 3 - I wish there was a clear set itinerary, prior to be given options to hotels. For example, we had a general itinerary and we were given multiple options for hotels for basically a month trip. I respond with my choices and also told them I didn't want to do a spa portion of the trip. Because of that, the whole trip was rearranged. Since everything was in separate emails exchanges, it was extremely hard to track everything. There were a lot of details, but it wasn't clear. The communication was messy. I do want to acknowledge that she did spend many hours on planning for the trip. I completely understand there frustrations of us delaying the trip. If we had a better experience, we would have been happy to use her for when rebook. However, it has not been a good experience for us. Overall, if I had a simple vacation planned (one or two weeks) I would use them. I would not use them again for month long trip. I would also double check everything thing they are booking!

Charlene Fuentes from AlTours is definitely my one stop travel agent. She took the time to ask…read morequestions & listened to my wishes and needs at set forth and delivered a much better package I could've asked for in fast and timely manner. Her office and staff matched that of her positive, peaceful and good energy. She definitely took away all my stresses & went above and beyond and delivered a wonderfully upcoming Guam trip. I ask myself why stress if one call took all my travel worries away. I say better leave it to the experts in that specific field. It saves me time, money & stress. I definitely will use her again for my trips,