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    MGM Grand

    MGM Grand

    2.7
    (6.3k reviews)
    $$

    I've stayed at the MGM Grand several times and haven't had a bad experience. Especially since the…read moreprice is usually within my budget. I was lucky to book a room for only $39/night. What a deal!! Except the resort fee kicks in at $50/night added on SMH. I remember the good ol days when resort fees weren't a thing! Nonetheless the price was still very reasonable for a 3 night stay during the weekday. I originally booked the studio room, but my friend decided to join me. I was able to upgrade for $13 more a night to the newly renovated King room and scored a strip view. Well some of the strip at least on the 19th floor. The room was pretty clean, except the shower wasn't as clean as it should have been. There's a mini bar and extra mini fridge to put your drinks in. Loved that addition! The room also includes a safe for personal items. The bed was pretty cozy and there wasn't too much noise from the floor we stayed on. Overall, a decent room to stay in. Parking was only $20 for my friend! I was expecting it to be $40 but it was a nice surprise that she only got charged for one day. What I love about this casino is the lazy river pool! One of the best in Vegas. I recommend you get there early. Like around 9:40am because the line starts to form around that time. The pool opens at 10am. There's a limited number of lounge chairs so it pays to get there early. Pro Tip: Bring your own inner tube and take it to the area where they sell them. They will blow it up for free! Much cheaper than buying one for $25 - $30. I also like the convenience of the monorail here. Buy a ticket online for only $13 and for 24 hours you can ride it up and down the strip to several locations. It stops as far as the Sahara and goes back to MGM. This will save your feet from walking miles and miles.

    This review is long overdue, but I wanted to share our experience from our stay on April 10…read more Check-in went smoothly, but everything changed once we entered our suite. There was a bra left behind in the living area, tucked between the couch cushions. The worst part was that my 2-year-old was the one who found it. Whether it was clean or used doesn't matter--it should never have been left in a room that was supposedly cleaned and ready for new guests. I immediately went to the front desk to request a room change. We had paid over $750 for the suite, but I was told the only available option was a standard room with just a $50 refund. That was not an acceptable solution. The staff offered to sanitize and reclean the room, but not right away. This all happened around 6:00 p.m., and we were told to leave the room and wait somewhere else until housekeeping finished. After a full day of traveling with a toddler, being told to simply roam around while waiting for a room to be cleaned was incredibly unreasonable. I even told them I was willing to transfer to another MGM property in Las Vegas if that was the only way we could get a clean room immediately. I wasn't asking for an upgrade--I just wanted a clean, safe room where my family could rest. Unfortunately, no effort was made to accommodate us. No meaningful compensation was offered, and no one seemed interested in finding a solution. What disappointed me the most was the way the situation was handled. The managers and staff came across as dismissive and repeatedly told me there was nothing they could do other than refund my stay if I chose to leave. At that point, I no longer trusted the cleanliness of the hotel or the way they treated their guests, so I decided to leave. Mistakes can happen at any hotel, but how those mistakes are handled is what defines good customer service. This experience fell far below the standard I expected, especially for a hotel at this price point. I would not stay here again. I sincerely hope management takes this feedback seriously and improves both its housekeeping standards and the way staff respond when guests encounter serious issues like this. No family should have to go through an experience like ours.

    The Venetian Resort Las Vegas

    The Venetian Resort Las Vegas

    3.7
    (5.5k reviews)
    $$$

    I love the Venetian. I love the decor and ambiance. I love walking around the quaint streets around…read morethe canal. I love how they decorate the ceiling with sky. While we were here this time we indulged in some ice cream and really enjoyed the hand made ice cream. It really tasted handmade with bits of real strawberries in it. Last time we were here it was a special occasion and we went all out. We walked all though the strip just to get here to ride the gondola. Boy was that fun. No, it wasn't the same as the ones in Venice (I know because I've been in Venice and ridden one of their gondolas), but you know that going in. You're in Vegas so I didn't expect the same thing. I was looking forward to the Vegas version of this classic ride and I got it. Was it over priced? Yes. At the same time you get what you pay for. A fun ride around the camels in the Venetian Resort in Las Vegas. There was supposed to be an photographer taking our picture so we can buy at the end, but his camera malfunctioned so we didn't get the shot. This was a huge disappointment as I'm all about pictures and I really wanted the opportunity to see the glamorous shot the professional photographer took and if it captured the. Moment like i had I would have bought it. Fortunately we weren't totally relaying on him. We brought our own camera and took the perfect shot with the gondolier in the background and the bridge when you come out. It was perfect. You didn't have all the busyness of Vegas in the background. I'm overly thrilled with my photo, I got exactly what I paid for a fun ride and the perfect shot to frame and remember this day. And yes, I really did frame it and it sits on my piano. As long as you know what you're paying for, it's totally worth it. And now that you've seen my shot and know that it's taken at the end of the ride when you come out from under the bridge, you can get the same shot too. Have fun and enjoy Vegas and the Venetian. Maybe even walk around the quaint streets and have some ice cream after your ride.

    The Venetiancontinues to be one of my favorite places on the strip for many reasons. I like the…read moreroom quality, ease of parking/transportation, casino vibe, and restaurant selection. For the Hotel/Resort: The basic rooms here are better than the majority of other strip hotels. I personally think its top 3, even a small upgrade here gets you a very spacious room. I have stayed in the regular rooms and suites at both The Venetian and The Palazzo. The venetian rooms are more updated, but the Palazzo rooms are good too. The self parking has a lot of spaces but ingress/egress is easier at The Palazzo. However the valet parking here is faster compared to other resorts. The rideshare pickup/dropoff is good too. The casino floor is bright, clean, and good gaming variety. For the slots, I like that they have both old and new machines. I like the older "top dollar" and "run for your money" machines. I also like some of the new machines like KONG . They also have a great variety of video poker, blackjack, roulette, and craps! I have yet to play at the tables here but they have a good variety. The beverage service is good, but coverage/timing could be improved. I feel like some parts of the casino floor do not get as much service. They also have a great variety of food and restaurant options for all budgets. My personal favorite here is Estiatorio Milos. A close second would be SushiSamba. However, I have never had a bad meal here. I also recommend Sugarcane, Chica, Cote, and Smith/Wollensky. I still want to try the other options here! Overall great place to stay or check out. I always leave here feeling great!

    Southwest Airlines

    Southwest Airlines

    2.8
    (1k reviews)

    B9AFK2…read more That was my flight today. They are very nice on Southwest. Also the seats feel good. They are kind of soft for a discounted airline. They are larger than Allegiant and other airlines. I was all the way in the back, and I didn't feel squished in like I do with other airlines. Airline was clean. They didn't talk excessively overhead, like a lot of airlines like to do. I just love the vibe of Southwest. Stay the course!

    Airlines · WN425, WN982…read more I've flown Southwest for years and have never felt as embarrassed or dismissed as I did on this flight. After landing in Las Vegas, I was one of the last passengers remaining onboard for my connecting flight. I had slept through most of the flight and woke up feeling unwell. When I asked for a Coke, I specifically explained that my blood sugar was low and that I wasn't feeling well. My concern is not that I was told no initially--it's that after explaining my situation, I was met with an attitude that felt dismissive and unnecessarily rude. What stood out was that another flight attendant later helped me without hesitation or making me feel like a burden. That interaction showed me that professionalism and kindness were absolutely possible in the exact same situation. The most disappointing part was watching an elderly passenger be spoken to with the same dismissive attitude over a boarding pass issue. Rules are rules, but there is never a reason to speak to people disrespectfully. I come from the South, where we're taught to treat our elders with patience and courtesy, and that interaction genuinely bothered me. I understand flight attendants are there for safety first, not comfort. However, this is still a customer-facing profession. Passengers are the reason airlines exist, and basic courtesy should be part of every interaction. The pilot and another flight attendant handled the situation professionally, and I appreciate that. Unfortunately, one employee's attitude overshadowed the entire experience. To be clear, I was not asking for special treatment. I was asking for a Coke after informing a crew member that my blood sugar was low and that I wasn't feeling well. There is a difference between enforcing policy and disregarding a passenger who has communicated a medical concern. I hope Southwest addresses this issue. Safety and professionalism are important, but neither requires rudeness. I would also like to sincerely thank the pilot and the other flight attendant who made sure I got home safely. Their professionalism, patience, and kindness did not go unnoticed, and they represented Southwest well. As for the two employees whose behavior prompted this complaint, I hope they take this as an opportunity to remember that every passenger is a person first. A little kindness can make a huge difference, especially when someone isn't feeling well. And if either of you ever find yourselves in San Diego, feel free to come see me. I do great hair, and I'd be happy to return the kindness that was shown to me by the crew members who actually cared enough to help. And please, let's remember we are the one that make you money not shitty flight attendant. learn to detail about which one is which because everybody on that flight knew who was through, but let's just say the one that had a really cute haircut that was only pretty thing about us and I don't mean that to be ugly. I mean that to be like dude we're dealing with deaths on flames right we're dealing with like really sad stuff on planes and you guys have like seriously since 2020 got so high on the high horse you forgot that some people actually do fall off and there's a long line of waiting people who are a lot more nicer. That is waiting to take your place. I hope you have the day that you deserve into the pilot. God bless you into the connecting sewer. That was there too my gosh, she was such a blessing as well, however, in the end that being Beautiful because I had a beautiful beautiful lunch at the Vegas airport I got a nice little napping and I didn't have to deal with the freaking storm that came in. That's what I said, and God bless you. May I please add Mike the probably the MVP the goat word must travel fast and I guess it's a little bit more darker than them. I mean everybody's got to get to gap right but I can tell this man was looking at me in a concerned way when I say he is a doll and needs a raise. We need more people like him in this industry. Thank you so much, Mike because out of my horrible day you really DID make it better. God bless you and I wish you all the health and wealth. For real

    Frontier Airlines

    Frontier Airlines

    1.4
    (800 reviews)

    I questioned a charge on luggage that I thought was free since I'm a MC holder . The agent found…read moreout I had two accounts . My email was missing 1 letter . Trevor patiently corrected the issue . I like Frontier for the efficiency and honesty of the staff

    What the heck!???! I…read moreflew Frontier many years ago and thought it was okay with some caveat. This is my second time flying Frontier Airlines and now I know why. First off, they penny pinch you for EVERYTHING!!! They only allow a personal item no bigger than 18" and it must fit in the measure thing they have at the gates prior to boarding the aircraft. However, I was surprised there was leg room at my seat. I fall asleep very easily on flights so I was knocked out as soon as I got comfortable. My short flight from LAS to LAX was scheduled from 7:45a-9:03a. The passengers were inside and the aircraft was ready to go, but somehow we were on the tarmac 45 minutes after our scheduled departure. Oddly enough, we landed about 30 minutes after our scheduled arrival time. Some people on my flight had a connection to HOU and we were asked to stay seated so the passengers can get their flight. I would hate to be them. The staff referred to the passengers as customers and it didn't sound very welcoming. Since the flight is short there is no service. Also, something to consider time-wise while flying Frontier via LAX is that you will have to take ground transportation to get to/from terminal 1 where you will pick up your checked bags.

    Luxor Hotel & Casino

    Luxor Hotel & Casino

    2.5
    (6.9k reviews)
    $$

    Its hard to review a casino cause there is just so much to it. This review is specifically for the…read moreroom. We stayed in the pyramid premier two queen. While it was nice when we first got in, over the next could of days of our stay we started to note the flaws. The toilet was so loud when you flushed like a bomb was going off, lots of scuffs and damage, the windows were gross, the TV was static on some channels and blank on others. Overall, a very very underwhelming room. Now it did the job. We slept fine, the shower was good, and we were able to have a spot to take a break. Would we go back? Yes and no. No - to that room. Yes - to a tower elite room (or atleast try it out) P.s. Hallway ceilings were disgusting!!!

    I rarely leave negative reviews, but this experience was disappointing enough that I felt it was…read moreworth sharing. My boyfriend, who is an MGM Rewards Gold member, purchased a large frozen drink on July 7, 2026 at the Big Chill Bar because the bartender explained that buying the larger souvenir cup would allow discounted refills later. They said they closed at 12 AM. We specifically paid more for the larger size because of that benefit. When we returned around 6:00 p.m. for a refill, the stand was closed even though the MGM website indicated it should have been open until midnight. Another employee nearby even told us the stand should have been open and suggested another bartender could help. Instead, we were directed to the manager, Damon. Rather than trying to find a solution, he was dismissive and told us the stand was closed, that he had the right to manage it however he wanted, and that we would not receive a refill or a refund. There were only a few guests at the nearby bar and bartenders standing there not working, yet no effort was made to honor what had been promised when we purchased the larger drink. The issue wasn't just the refill, it was the poor customer service and rudeness of management. If the refill program can't be honored because the stand closes early, guests shouldn't be encouraged to pay extra for the larger cup. At a minimum, I expected a manager to offer an alternative or make an effort to resolve the situation. We've generally had positive experiences with MGM properties, which made this interaction especially disappointing. I hope Luxor reviews how situations like this are handled so future guests receive better customer service than we did. We will use the other MGM properties.

    Luggage Lounge LV - luggagestorage - Updated July 2026

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