HORRIBLE EXPERIENCE. I spent 30 minutes shopping here. Not once was I assisted by the staff. I ended up picking up whiskey glasses. When I went to check out they WOULD NOT ALLOW ME to buy the glasses because my wife (who is over 21 and has purchased wine there before) did not have her id on her. The MANAGER who was called over to help us was very INCONSIDERATE and unable to follow simple reasoning or answer questions as to why my wife needed her drivers license for me to buy a non age restricted product. WILL NOT BE RETURNING. read more

Total Wine & More - A horribly run establishment - Beer, Wine & Spirits Near Me - Fredericksburg, Virginia

If you're in the mood for wine this is your store. Lots of selections for that special moment. They do have beer, mixers, and spritzers. However I forgot that you can only get liquor at the store. I'm spoiled from having the same store in a different state have it all. read more

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I love and I mean, I love Total Wine. I have been going there for years and everybody has always been so so nice respectful and I've always appreciated that. Today I went in there to get some wine and this black lady was at the register reading a book! i'm not sure if she was a manager or training, but she was not nice and I mean not very nice. She was not very personable and she should not have been on the register. If I ever go back in there again and she's at the register, I will not let her wait on me. read more

i'm not sure exactly the name of these monster crab eggs, i believe they're called king crab legs or something like that but they are the best we have ever had in my entire life! read more

Total Wine & More - King crab legs - Beer, Wine & Spirits Near Me - Fredericksburg, Virginia

We just moved to this area a few months ago. I love wine and when I heard about your store, came right here to get the scoop on location, store hours, etc. BUT, all I really came away with was how BAD your STAFF is...I hope it's now "was." I'm planning to check y'all out and see if you've removed the obviously BAD employees. If you haven't, I won't be buying anything because it means you don't listen. I don't expect that to be the case though. :) BTW: Ignore the 3 stars. I had to put SOMETHING there or the server (or whatever) wouldn't let me post. ;) read more

This is a small location compared to other Total Wine locations that I've shopped. The staff aren't friendly. If you need help with something, good luck finding someone to help you. I wouldn't recommend this location. We stopped at this location as another Total Wine location advised us this location had the items we wanted. Unfortunately, after having to locate someone to help us, we were told that they didn't have it. Upon shopping for something else, we located the item ourselves. This location is conveniently located in Central Park right off of Route 3. Easy access on and off of I-95. read more

Shout out to my man Cory. Gave me a couple wine recs today after listening to me stammer about what I was looking for and DID NOT DISAPPOINT. #WineWasted read more

Went on a Saturday and wasn't sure the wine I wanted. Megan was so helpful. She asked me about my taste in wine and suggested a bottle based on my preferences. The bottle she suggested was wonderful! Thank you, Megan! I really appreciate the time you took with me. I hope you're there the next time I come in for a bottle of that awesome wine! read more

The customer service here is horrible. Since the minute we entered, these women at the front did not have a friendly face- they were rude and looked as if they hated they're jobs. They did not help us find what we were looking for. We had to browse on our own and ended up leaving without purchasing anything. read more

Wow, things have changed...we used to have such good customer service but not anymore. We order a keg on Monday , hoping it would come in on Tuesday, like usual. Never heard anything so figured we ordered too late. But went in on Thursday, to get other stuff, and decided to check in keg frig, and there was a keg that we special ordered with no info. On it. So we took it. To sure if the Steve is still there or not but it seems like he isn't not there and stuff has gone to crap! read more

If i could give 0 stars i would. I am so disappointed in the the service, as i was treated very poorly. I am so truly dissatisfied from this service. The workers were rude from the beginning as we were just asking a question. I suggest you don't come here as the service is horrible. read more

It's a typical mass beer store and typical Total Wine & More. Just like all of their stores, they have a huge selection of pretty much everything, but no inventory control to ensure freshness. A lot of excessively old shelfies that should be greatly reduced or removed from inventory all together. Friend and I managed to find some decent beers to enjoy while we're in the area. In traditional fashion, really no customer service on the floor. It's a mega beer store, what are the expectations really? We found some decent beers and departed for our final destination. read more

Great wine sections at reasonable price. However, the customer service is the worst for people of color. We used to frequent this store regularly until we realized that we weren't receiving the same service as other customers. Such a pity that skin color out balances the color of my $$$$ read more

Always friendly when I go in there. I like them. Pretty straight forward. They are good at making suggestions too.

I came here with my roommate to get some ciders and when we go to checkout, the closing cashier asked for id's (which is totally normal. i get it.) but I was not purchasing anything and did not have mine on me at all. The cashier calls the manager for an "ID check". When the manager got up front she asked for my birthdate and after confirming I was 21+, she asked me to wait outside. (which is a little lame but also still fine I guess). I went outside as I was told and waited for my roommate to complete the transaction. As my roommate was leaving, the cashier said to her "I'm not in the mood to ruin a date". So basically the moral of this is just to say don't go here unless you want your sexuality assumed. read more

Planning our wedding during COVID has been so stressful but Nicole at Total Wine in Fredericksburg made this part effortless! She recommended some affordable champagne, a wonderful wine assortment and beer kegs and accessories. Thank you so much for helping to make our big day a little more bubbly! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Fredericksburg, Virginia

Corey was fantastic, he did a great job with the wine tasting. Good selection of wine and beer.

Very knowledgeable and helpful and friendly. Good selection. Steve, the manager, rocks!

The cashier was more interested in what her co-workers were discussing than checking me out. She attempted to sign me up for the loyalty program, after repeating my info several times, turns out she was unsuccessful. If she had been paying more attention to me and less to what appeared to be store gossip I could have been checked out quickly. Needless to say it was a disappointing trip! read more

So easy to shop here and guaranteed best prices. Cooper & Thief red blend was $5 less than anywhere else I've seen it. They have beer growlers you can sample from local and far distilleries and the only issue was 2 of them were slightly dull, like the keg was tapped last week and going flat read more

I think because of the long Labor Day layover and also the kickoff of my college football weekend is probably why beer is on my mind today. While Total Wine has an abundant selection of wines to offer, I generally pass on their wine offerings... I visit Trader Joe's for that. My journey to Total Wine today was for beer. It most certainly trumps "most" things in life and is a joy that should be honored as well as cherished. While I'm far from being a heavy drinker and in most circles would be considered a social one, we all remember those first few tastes of this wonderful legal libation. Whether we turn to those memories and develop comfort from sipping on recollections of times gone by or we turn to them for their inherent low cost appeal, we turn to them none the less. In today's world where the cultural fabric of our global economy gets further reaching, we could be sampling the offerings from fine breweries in Belgium, United Kingdom, Mexico or the United States in a moments notice. While we all love this aspect and the joys associated from expanding our ever refining palate, our mind periodically wanders back to those fruitful memories of the beers that brought us here. This one goes out to Pabst Blue Ribbon, Miller High Life, Old Milwaukee and Schaefer for shaping me into the man that I am today. While we all have our own choices, one thing remains true..... that the way to a mans heart is a healthy dose of man flowers. So whichever your flavor, hats off to you Total Wine & More for providing me a library in which to taste my way around the world. Cheers, Grubs ~ read more

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I love going here for wine and craft beer/Belgian beer selections. Their selection is fairly extensive and that has made me pretty spoiled. I just assumed every store selling wine has a nice selection of Soaves. Imagine my surprise when I had trouble finding Soave at all at several wine stores in Manhattan! (the more famous places of course had it). But that's nice that I can do that in a rural location. I like being able to pick up bottles of Abita if I am making Cajun food or coming home with a full-sized Gulden Draak because I am in the mood for it. And everything is well-marked here. I know exactly how many points each wine has received in Wine Advocate; ditto for the beers with Beer Advocate. Finally, the people who work here are always really friendly and helpful, and the place is not the least bit pretentious. Recommend! read more

i went here for one purpose. to find and buy XINGU beer. it's so good! a dark beer that goes down smooth. they have it. i bought it. we drank it all. they have wines and beers galore. i hadn't heard of some beers they had on the shelves...from all over the world....different colors. this trip i didn't bother with the wines, i'll do that in another trip. go-gawk-get-gulp read more

This store is great!!! Steve and his crew are helpful with suggestions for pairings with meals and pay attention to customer preferences to base future recommendations on. They are very accommodating- they'll even put a bottle of white in the chiller to bring to a dinner party for any fellow procrastinators out there! read more

If you're in the mood for a del-lush wine, go see Steve at Total Wine. He's a mind reader. When he's not there, I don't shop there. When he is there, I'll spend several hundred dollars. This place has tastings every Saturday. Whatever you're in the mood to drink, this place has it. read more

Love the tastings and the discounts on the wine that are being tasted. Everyone is so friendly also. I am always asked if I need help or given a recommendation.. My fave place to buy wine. I make frequent trips to stock up my wine rack and to buy gifts. read more

When you go all you need to know is one person and that's Steve! He is the man when it comes to wine and can get you a great bottle of wine for pretty much any price range. read more

I love this store, everyone who works there seem to love their jobs and it shows from the moment you enter. They are extremely helpful, always remember your name and make a point of letting you know that they are happy to see you. Steve has helped us on several occasions and I must say he has extraordinary knowledge and we have enjoyed every selection he guided us towards whether it be a great micro brew or a tasty bottle of wine. I have become a regular at this store and enjoy every visit. read more

Wanted to find a red wine that was low in sugar and would support my paleo/primal lifestyle. Walked in and was greeted immediately. I stated what I was looking for and the sales person took me right to her favorite pick. She was very knowledgeable and friendly. I will definitely be back in the future. Oh and the wine was delicious!! Total Wine for the WIN!! read more

Outstanding service and selection. Eric helped me with getting my kegs in order. I thank everyone there for their help in getting my kegerator started and running. read more

I like this place a lot. I am pretty sure they are the reason the Fredericksburg Wegman's does not have the beer selection of the Woodbridge location. The staff is extremely knowledgeable, and the prices are pretty good. This is almost always my first stop for seasonal beverages, and hard to find items. I haven't even touched the wine selection, it seems like too much for me! read more

Favorite store to stock up on wine. Always great customer assistance and I get an education on wine every visit.

Great selection. I was able to find quite a few imports that I am unable to get back home. 1 star deduction though for out of date inventory (item i specifically went there for was showing as being in stock online but was no where to be found in the store) and 1 star deduction for not restocking the item as promised (the gentleman who assisted me with figuring out how they were missing the unable to be located import said that they would have it back in stock on Wednesday - when I stopped in on Sunday, it was still not in stock). This wouldn't be a deal breaker if I was local, but I am from out of state and made special trips to the store while passing on I95 which is a PITA due to the horrible traffic on 95. I passed on buying in NC as the beer was more expensive than it was at Total Wine, but it turns out I should have ponied up as TW want able to deliver. read more

I called total wine about a month ago to get a price estimate on a keg for a home coming for my brother who is a US Marine and was never talked to more unprofessionally in my life. The woman that answered the phone was so rude to me and cut me off mid sentence to talk to someone else in the store and huffed and puffed whenever i tried to ask her a question. I could not believe how poor that customer service was so i thanked them for their time hung up and chose to take my business elsewhere. I happily gave my money to Blue and Grey Brewery who appreciate their costumers and have better quality beer anyway! read more

They have a huge selection of wines. Very helpful staff. They have cigars too, which was a surprise.

These people have great customer service and a great selection of everything possible.