Nice hotel, great location looking out over the water. Staff are professional, easy going and…read morecourteous. Rooms are typical Northern Canadian town, dated, little noisy, tired, carpet worn, noisy heating but they are clean. Everything provided, iron, ironing board, hair dryer etc. The gem of the hotel is the bar and dining room. Fantastic views, great food and service.

Stayed here twice for work. The first time was pleasant the second time was not so pleasant…read more They put me in 246 and there's no AC in the room - only a fan and windows. I assumed that for a $$$ hotel, they would have came up with a solution. If possible, ask to not be put in 246. Other then that, my stay was uneventful. Never got a chance to try their restaurant which I've heard good things from a few people

I have been staying here for a couple of weeks already for work. I liked how convenient this hotel…read moreis. Pros: It is in downtown core of Prince Rupert The rooms are comfy and clean The staff are very friendly Water is available downstairs Free apples and sometimes oranges Walking distance to restaurants Cons: internet is not the fastest and disconnects sometimes Sometimes they run out of parking spots house keeping is a hit and miss. (one time I ran out of toilet paper and they didn't change it) Note that floors 5 and 6 have been renovated. Anything below 5 really need some love.The bathrooms in rooms below floor 5 are outdated and the floor and walls are laminate with a bit of mould. Any time you are staying on the floors 5 and 6, it is super nice. Tiled bathtub, granite tables and bathroom counter and etc. Also only floors 5 and 6 have microwaves. If you need to use the microwaves on the other floors, you would need to go downstairs. Too bad no poke gym here. I highly recommend staying here. My favorite is getting the chance daily coupon.

Loved this hotel in Prince Rupert. We stayed 2 nights and tried to extend another night but the…read morehotel was booked solid unfortunately. We loved the complimentary breakfast and conversing with the ever friendly woman that services the breakfast room. Always smiling, pleasant, happy, and customer oriented. The front desk and maids were the same. LOVE THE BED!!! Slept so well. Free Wifi, large flat screen tv, nice size room, ac and heating, and parking in the back. The only disappointment was no guest laundry facility, resulting in me walking in the rain across the street to get my laundry cleaned. This hotel would be 5 stars if guest laundry was provided. conveniently across the street is Tim Horton's, Shoppers Mart, Dollarama, Good location.HIghly recommend, but beware of the large tour groups from the BC Ferry. We would wait to come dow for breakfast after the tour group leave.

Basic frontier hotel. The rooms are clean the WiFi is strong. The water pressure is meh and not so…read morehot but does the job. One of the better hotels in Prince Rupert.

The two reviews that have been posted are totally out of whack because they are 10 years and 6…read moreyears old!! The hotel has been totally renovated as of last Fall (2022.). The rooms were completely redone from top to bottom, under new ownership and management. I have worked with the new manager and front desk staff on a couple of occasions and found them friendly, prompt and accommodating, totally competent. Please checkout the website for this hotel to see the rooms, the conference room/ballroom, and views of the harbour. A penthouse was added as well, with great views of the area. I really am shocked that these out-of-date reviews have been left on Yelp and I hope that they will be removed as they are just irrelevant and unfair to the business. Bonus, the restaurant is handy and has a great lunch menu with reasonable (moderate) prices.

On our way to AK on a motorcycle ride. When we walked into the lobby, the manager met us to welcome…read moreus and show us a special place to park our four bikes. It was basically right off the lobby. They treated us very well. The only big issue was no air conditioning and it was approaching 85 to 90 degrees Fahrenheit!!! Since our rooms were across from each other we opened the windows and hall doors and got good air flow. But at night it was pretty warm. The other issue was the breakfast area. Pretty small and with no a/c it was a bit toasty, so to speak. But it was great other than that. We'd stay here again.

Building is pretty run down. Needs renovation. Hallway had a funny smell. Hands down best service I…read morehave ever had at a hotel. The staff was wonderful and the breakfast was good. Hotel was also very pet friendly.

Unfortunately this hotel is dirty, unfriendly, and makes false promises about the rooms.read more

Wow, what a disappointment. Yes it is right on the water but that's pretty much the only selling…read morepoint. My room had stained carpet thru-out, a completely outdated bathroom complete w chipped paint, and a toilet that would barely flush.

Economical, clean, comfy pillows, awesome water pressure/temperature, and good location within…read morewalking distance to almost everything!

From the surly welcome by the desk clerk to the surly goodbye from a different desk clerk this…read moreexperience was downhill all the way. This hotel is way past its prime and is about to cross the line from shabby to seedy. The place is filthy from top to bottom. The exception was the linens; the bedding and towels were clean, but the cracks and crevices and edges and corners were filthy, from the elevator to the rooms to the bathrooms it was bad. The lock set on the bathroom door was falling out, the edges and corners of the floor by the tub were gross with accumulated dirt and grime, the edges like the doorways were just packed with dirt and filth, the caulking in the tub wascovered in mold and mildew, the bathroom fan vent obviously hadn't been vacuumed in ages The electrical outlets are worn out and loose; our cell phone charger fell out several times, scary There is no AC and the one tiny 8"x16" window that opened to allow some ventilation didn't even have a screen The restaurant attached to the hotel has awful prefab food and was a huge letdown Sadly there were not many available options in Prince Rupert but I would NEVER stay here again and I would discourage anyone from staying here I will say the maids and maintenance people I spoke to were much more friendly than the zombies at the front desk, but it's obvious they aren't doing their jobs