The only thing high level about this salon is the amount of time you will wait for services to be…read moreperformed on your hair. The owner does not speak English and the customers have to translate to her in Spanish. I will never return to this salon. I called ahead of time to see if I could get my hair done and was told to come. The owner had no idea what I was saying because she does not speak English. I arrived at 4pm and didn't leave until minutes to 10pm. I spent six hours here to get basic services performed. I wasn't getting anything complicated at all. Most other salons can do the same thing in 2 hours or 3 hours the most. Six hours is almost a full work day. They have no concept of time. They move so slow I could have flown to Chicago and back to NJ in the time I was waiting. Total waste of time. It's hard for me to believe that the individual who owns this establishment has a cosmetology license if she doesn't speak English. I told her to wash the chemicals out of my hair and she had no idea what I was saying. Never again!

This place deserves 0 stars !…read more I recently visited this salon for a haircut and dye, and unfortunately, it was a very disappointing experience. My haircut was uneven and lacked symmetry, and the dye caused a painful burn on my scalp. What made it worse was the lack of accountability and the absence of any apology. The staff was rude and unprofessional, and I was overcharged for the services. I strongly recommend looking elsewhere, as this salon failed to provide quality care and customer I highly recommend going somewhere else, any where else

I have been going to Sylvia at Charm Beauty salon for almost 20 years! I like this place a lot and…read morelove her. I go for waxing, but have had a pedicure, manicure and my hair done and all their services are great. The place unfortunately is not that close to me, but its services are 5 star! The staff is super friendly, place is nice and they offer many services! Go in and give it a try. I recommend it!

1-Star Review I had a very disappointing experience at…read moreBeauty Charm in Hackensack, NJ this past Saturday. My appointment was at 12:00 PM, but I called ahead to let them know I'd be a little late. I arrived at 12:30 PM and was met with a very unfriendly attitude from the owner--she gave me a very angry look and was not welcoming at all, even though I apologized for being late. She said she would fit me in between clients, and I accepted that. Monica, my hairdresser, asked the owner for the formula for my hair color and went to the back. When she applied the color, my scalp started to burn badly. I told Monica, and she said it would go away, but I had never experienced that kind of burning before. To make things worse, the final color was completely wrong--much darker than the chocolate shade I usually get. My scalp was extremely dry and irritated afterward. During the hair wash, water ran down my back and left me soaked. I was supposed to get a blow-dry, but instead, she sat me under a dryer and said it would help because my hair was long. But it was obvious she did this just to take another client. After waiting too long, I had to leave without my hair properly finished. The entire experience was unprofessional, rushed, and uncomfortable. I felt like Monica had to follow whatever the owner said, and there was no concern for my comfort or satisfaction. Very poor service--I will not be returning.

They only cut hair w/ scissor to cut or shape they don't have the hair cutting machine. They talk…read moreto each other too much that they forgot that they are cutting hair, the almost cut my mom's neck off because they were careless and forgot that she was cutting hair. Solo cortan cabello con tijeras, no tienen máquina para cortar cabello. Cuando le estaban cortando el cabello de mi mamá casi le coje la máquina en el cuello, le quedó rodando que estaba todo rojo y mal hecho. Solo pasan hablando y se olvidan del clientel que tiene.

I love the salon. Great service. Great staff.. nice salon ...I just loved it here from day…read more My salon moving forward. Closed 1x a week.. think it's Tuesdays. Double check before visiting but TRY THEM OUT... you'll thank me.

Susan is absolutely incredible She far exceeded every expectation I've ever had and I've never left…read moreonce without loving everything she's done she's extremely talented friendly and is always willing to go above and beyond for her clients

Went to Sandy for the first time a few weeks ago and going to have another. Absolutely fantastic.read more

I'm delighted to have discovered a gem of a salon today. I noticed from one review that it is easy…read moreto be somewhat confused with all the "Oh La La" sounding hair salon named variations so I believe it might be helpful for me to point out that there are many hair salons with similar names like "Oh La La," "Ooh La La," or "O Lala." Please note that I have written my review specifically for O La La Hair Design at 895 Palisade Avenue, Fort Lee, New Jersey. This salon is in an easily accessible area, has parking, is welcoming, clean, comfortable, and the fee structure is consistent with industry standards for the level of expertise offered. I found that Walid Elkhechen (Wally) is an incredible Master Stylist. I found his talent to be equal to or even better for me than top salons in NYC that I occasionally visited for special occasions such as John Barrett Salon in Bergdorf Goodman and Fredrick Fekkai's flagship on Fifth Avenue because he actually listened very carefully to what I wanted and his end result produced an exquisite cut with an amazing comb-out. He is also punctual and has impressive patience, is exceptionally talented and has decades of expertise to offer his clients. Not everyone has the ability to make fine hair look terrific but Wally has the wonderful creative ability to do so! Finding a stylist and a salon I truly click with is like hitting the jackpot! I highly recommend O La La Hair Design and I look forward to enjoying Wally's expertise for many years to come!

Wally's the best. I've been going to him for years. He's always on time, accommodating, a pleasure…read moreto talk to and always pays attention and listens to what I like. Wally will always treat his customers with respect and I highly recommend him!!

Yoko is amazing and I followed her from when she was working in Westchester. Worth the drive over…read morethe bridge for me!

love this hair salon. it's nothing crazy fancy, but the experience is wonderful! the staff is so…read morefriendly and i love chit chatting with tomo! i don't have the typical thick straight asian hair, so i like that they know what to do with my hair! wonderful service and great employees!

I give Santa's Hair Salon a big fat ZERO! The atmosphere is incredibly tense, and it's clear that…read morethe owner, Victor, along with his sidekick Kenya, need serious help with customer support--because it's virtually nonexistent here. I waited an absurd hour just for a wash, followed by a 45-minute roller set. Then, I found myself under the dryer for a whopping 2 hours because there were no stylists available to remove my rollers. After that, I had to endure another hour for a blowout. Why is it like this? It's absolutely ridiculous! When I pointed out that I had arrived before the four people ahead of me, Victor started yelling at me. I simply picked up my belongings and walked out. It's clear they don't need or value business. Save your time and money and look elsewhere!

Service continues to decline…read more The stylists are not properly trained, especially when it comes to basic hair care. They comb wet hair from root to end with fine-tooth combs, causing unnecessary breakage and split ends. Both adults and children end up losing hair because of improper detangling. They also overuse heat, excessive blow-drying followed by high-heat flat ironing which leaves hair dry, damaged, and unrepairable. Communication is difficult because most of the stylists only speak Spanish, making it hard to explain styling preferences. The manager is dismissive and often rude. Their products contain questionable ingredients, and they charge extra if you bring your own, which feels unreasonable. The only positive is the owner, Victor, whose customer service and professionalism stands out but he's not always there, and his business experience has greatly declined. His partner is a nightmare as she is very unprofessional and rude. you would think she is paying you to get your hair done. very dismissive attitude.

After 3 months no hair done I took the very first appoitment. First time costumer. Nice reviews but…read moredidn't work for me. Dina did my hair , color and cut. Explained, I wanted nice face frame, back to go to V , and few longer layers in the back, just to get little fullness. I said it few times even showed her picture from precious cut I had. I like the color but didn't cover the gray too good. The cut, - she did nothing. Just a little trim in the back. So, I called back and the girl said she will have the owner re doit for me. I explains her everything so she said Dina, maybe didn't understand what was I saying. Ok, I do have an accent but what was not to understand, even showed her picture. So, the owner started cutting the hair. The minute I saw , just the way she was holding the brush and the scissors I said to my self - no luck for a good hair cut here. Again, no face frame no V in the back. From the front she took some 5" and thank god she didn't go like that all around. I paid $120.00. I would appreciate if the owner refunds my money or I just file with attorney General. I would've paid even $300.00., if hair was properly done. Owner, did offer me if I want to go back and have the color redone. Why go back, first time not good second even worst. I will never visit the salon. For them to charge $120.00 and really messed up the haor.

Hair Trendz is amazing! Janette is awesome. I have gotten balayage, hair cuts and highlights…read more Janette listens to what I want but also gives an expert opinion on what flatters, too. I am grateful for the expertise and the warmth the salon provides when you enter. Amy is also a wonderful receptionist who always works with you to get the time that works best. Keep on shining, Hair Trendz!