I went in for post op lymphatic drainage massage and couldn't be happier w Angelica. The Salon was clean w a great ambience and they worked so well w my massages when I needed to change my appointment times. Everyone was very kind and I'm sure I'll be back. I highly recommend! read more

Service is excellent and amazing staff very friendly and you feel pampered me while you are there

I have been going to this gorgeous beauty lounge since they opened and I have to say I have found my spot as this place offers all the beauty services you need. Thus far, I have done eyebrow waxing and tinting, manicures, wash and set. I look forward to taking advantage of their many services, ie: facials, as they have been highly recommended to me by friends. I also have to mention that the staff here is very welcoming, when you walk in Lourdes always welcomes you with a smile (under her mask) and her energy is so amazing! Beatriz, the owner, is super amazing, friendly, and you can tell she takes pride in her business, as she should! And the rest of the staff is super nice and always makes sure you're ok and if you need anything. Side note, I didn't know anyone of these individuals before I began coming here, the environment is just that friendly and welcoming. I take my teenage daughters for services as well and let me tell you they love going to Marbella's and they're weren't particularly keen of doing anything beauty but since I have began taking them they stay on top of their beauty needs. I would definitely recommend The Beauty Lounge 1000%! read more

This is a great establishment, I go here for my skincare and nails since 2018 at the former location in Maywood. The staff is friendly, courteous, and value your business. Lourdes the receptionist is amazing. Beatriz, the owner, has transformed my face since November 2019. She's also become a good friend. I'm glad I was referred to this place. read more

Marbellas Beauty Lounge - Nail Salons Near Me - Lodi, New Jersey

This place SAVED my hair. They managed to fit me in Thanksgiving morning after a drunken color remover mishap the night before. I said I had an emergency and this place delivered. Single color process and a blowout as a walk in THANKSGIVING morning. I went from a Brad Mondo fail video to a vixen. This place has my respect, and will definitely return to try out their other products. Thank you, Marbella!! read more

Marbellas Beauty Lounge - Amazing blowout and color correction. - Nail Salons Near Me - Lodi, New Jersey

I made a nail appointment a month in advance for today at 3:30 because I am in a wedding on Friday. I work about 30 minutes away from the salon and I work until 3:00. Yesterday I contacted the salon to confirm that my appointment was at 3:30 and find out how long my mani and pedi would take because I was thinking about getting my hair done tonight too. I called at 3:30 today to tell them I was running a few minutes late and they said I had missed my appointment and that it was at 3:00. I would not have made - or ever moved - my appointment to 3:00. When I called today I heard three different stories from 2 manicurists and 1 manager. They said they tried calling me yesterday to move my appointment up but didn't reach me. Clearly they changed my appointment time without telling me. I have no missed call from them AND no voicemail. (I - unlike the business - have voicemail) Why didn't they leave me a voicemail yesterday either asking me or telling me they changed my time? I could not have made it there by 3:00 and never would have made it for that time. And if they reached me yesterday I'd have told them so. I am pretty upset and disappointment at the business and the horrible customer service. The girl I spoke to was rude. They all need to get on the same page too so that I don't hear 3 different versions of the story. They clearly lied and changed my appointment yesterday to 3:00, since they had admitted to wanted to move it up. read more

This was my first visit and last. The color put in my hair started coming out in 3 weeks. The girl also disregarded my request and cut my layers to short so I couldn't put them in a ponytail when this was my request. There was a language barrier. I sent pictures to the manager who was going to have the owner review them, call me back, and they both ignored me. All I can say, BUYER BE WARE!!!! read more

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They always do a great job with Blow outs and just on Saturday I showed a pic of how I wanted half up doo for my baby shower and Loved this hair doo! They are great I will always be returning back to them! read more

Marbellas Beauty Lounge - Nail Salons Near Me - Lodi, New Jersey

Amazing experience they take the extra careful precautions with COVID by using disposable materials and sanitizing and sterilizing everything. They take your temp at the door and have a hand washing station. Yet you feel right at home. The staff are all very friendly and work for you and are great at what they do. Even the receptionist is the friendliest person ever. And one of the owners make you feel like family. 100/10 would go again. read more

I had Groupon credit to purchase something and so I decided to buy a voucher for a hair cut and blow out. I made an appointment and stated that I had a Groupon. When I arrived, they couldn't find where my appointment was written down (several appointment notebooks). Finally, they were able to accommodate me. After getting my hair washed (which was a great massage), I was instructed to sit at the younger guys chair (don't recall his name as some time has passed). He was great! I loved my haircut and blow out-- he's definitely talented. However, the reason for a lower rating was due to some back and forth with who I think is the manager-- she states that my Groupon is not valid with that specific stylist. Fine, I get it. But I told them when I called I had a Groupon, and also told them when I checked in. It's not my fault you assigned me to someone who doesn't accept Groupon vouchers. Then, she proceeds to tell me that this voucher is for a men's haircut (no, not true-- I double checked and triple checked it after). Finally, we decide that I paid $50 out of pocket, in addition to the $50 spent on the Groupon-- this frustrated me, but after being there for so long I just paid it. Nonetheless, the salon shouldn't advertise on Groupon if they are so against it (I overheard another customer arguing about it too). However, you should definitely check them out for their hair cut and blow out skills! read more

I have never encountered such rude and Unprofessional customer service. I would not return here if it was the last place on earth . And it was dead empty. That says a lot about this location and their past services . Not one customer in the place , 4 people doing nothing , and they couldn't tend to a customer . Total joke . The girl with whom I interacted was just as rude on the phone when I made the reservation . DONT PATRONIZE THIS LOCATION . It's a total JOKE read more

Found this place on Yelp and bought a voucher through Yelp and set an appt for a gel uv fill in for my nails. Everyone was really nice and my nails come out good. Jessy was the nail tech and she def did do a good job. However , only reason for 3 stars is when I went to pay I mentioned the Yelp voucher and they said they had no idea about vouchers from Yelp. This is second time a merchant denies the Yelp offer. I think it might be more on Yelp, but not sure because I would assume merchant has to be aware if they are on Yelp. it's really frustrating especially since Yelp wipes their hands clean and they or merchant keeps my money I paid for the voucher. I also read reviews about people buying Groupons and that not being accepted either at this particular place. So lesson learned don't buy voucher!! with all that said, the salon is beautiful and well kept and they offer tons of services, but heads up they are a bit pricey. read more

They are very clean and friendly! They did a great manicure and pedicure. I would reccomend this place to others. Nice atomsphere as well.

1st time today! Beautiful salon, got my hair cut. Juan really cool guy and did a great job. Very hospitable and friendly staff.

Beatriz is amazing! I am new to the area and am so happy to have found this salon and spa. I have had a massage and two facials so far. I love it so much and trust her to not only keep returning but to also recommend her to my friends and sisters. She is professional, super friendly and very knowledgeable! Can't wait for my next appointment! read more

Beatriz's is awesome!! I love how she treats my nails, her pedicure is amazing! I highly recommend her! read more

Beatriz and Martha are AMAZING!!! True professionals that really care about their customers and will go above and beyond to see you get the best results. Love this place. It's beautiful and very clean. read more

I had such a poor Customer service experience with THE Rudest woman -- Beatrice -- who said she was the owner. I purchased a Groupon as a gift for Christmas for a family grab bag -- my cousin -- who Recommended the place in the first place -- got that particular gift. She tried to make an appointment and let them know she had used a Groupon before (I didn't know that...and I also didn't know she would pick that particular gift)..they would not allow her too. She tried to give the certificate to her daughter -- who doesn't want a pedicure -- they wouldn't allow her to split the pedicure and manicure either...and told her to call Groupon to get her Money back...she didn't BUY the Groupon...I did. So the owner of the store thinks it's acceptable to call the person who have a GIFT to her salon to take the gift back and get their money back. (even though on the website it says the amount you paid never expires at the location you purchased it at)...Bella's salon won't even accept that amount paid. It put me (and my cousin) In such a bad position that I PERSONALLy called and basically this woman said "get your money back from Groupon." Why bother having promotions if you chose not to accept them? Or if you are looking to MAKE new customers perhaps don't be rude and make them feel stupid for buying a gift YOU promote and sell for your location. I would not go here -- I could care less how 'nice' it is, if you won't work with a customer and don't care about a customer's experience you won't get my business. That's not at all nice. I've been using Groupon for YEARS I have NEVER had an experience like this. If you don't like the fees Groupon takes, don't advertise with them. read more

Horrible! I have went to Bella's on a couple occasions. The atmosphere is awesome and Beatrice the masseuse is amazing. However, I will never go back again. They have recently been under new management, and since this gentleman has took over as the new owner the customer service has went down the drain. He has raised his voice, hung up on me and even threatened to cancel my appointment. The blatant disrespect and lack of appreciation for Bella's customers is completely disrespectful. For that reason, I will NEVER GO THERE AGAIN. read more

DO NOT GO. IF YOURE NOT RICH THEY DONT WANT YOU. My mom got me a groupon for my bday and I was very excited because I usually do my own nails but this place was terrible. My appointment was made for 9am but their yelp page and website said it wasn't open till 9:30 so I got a notification from Groupon at 9:15 saying I was late but I was on my way so I called and asked if it was okay if I still went. The lady on my phone said they would try to fit me in because they were SO BUSY. I got there and the door was locked. Once I was let in one of the girls, named Jesse, just said someone's gonna come just stand there it seemed very unorganized. Once the lady, Martha, started doing my toes it was okay she helped me choose a nail color which I appreciated but the girl next to her, Jesse, said in Spanish "why are you helping her hurry it up" not realizing I spoke Spanish as well. If you're gonna talk about a customer at least wait until they leave. Later during my manicure they went IN on my cuticles they took so much skin off too much. Also the lady doing my nails told the other girl, Jesse, hey can you do her nails I don't want to. Something else is that Two other men who dropped off xmas gifts came in during my nail appointment so idk if they got cancelled on it if they were lying over the phone but no other nail appointments. Also these men were offered coffee and tea but I was not. I can imagine they do not care about groupon customers. Nails were 6/10 experience 1/10. Not worth the price. The owner Beatrice kept making jokes about charging high prices but clearly they were serious read more

I had a groupon that I had received as a gift that was for gel nails and a pedicure. I tried to reschedule my appointment and was told that the next time that I'd make an appointment there would be a fee. Reluctantly, I decided to go to my appointment even though it was inconvenient. Upon my arrival, they noticed that I had gels on my nails. I've been getting gel nails for 5+ years and I was appalled that they tried to add an extra fee to take off my gels. This is something that I've never experienced. I felt like they were just trying to make money anyway that they could with hidden fees. I felt very uncomfortable with my overall experience. read more

Totally LOVED the mani-pedi. The attention to detail was terrific. Also, the nail area is open, filled with light and totally comfortable. My only issue has little to do with the mani-pedi service but with the management. There is no outside signage for the nail salon. This is a nail salon within a hair salon and spa. To make it worse, there is a nail salon adjacent to it and it can be difficult to identify where Bella's is. Go into the hair salon and then you'll find it. Well worth it, though. Excellent nail service read more

Love this place! Got a great haircut exactly how I wanted it and extremely well priced too! I recommend getting your cut from Suraj! I'm a usual and this places never ceases to amaze. read more

This place is great. Very clean, organized and everybody is very nice. I am very happy with Beatriz' services, she is very professional, she does an excellent job and makes sure you feel comfortable. I recommend this place 100%. read more

The employees were very nice and flexible when my appointment fell through and we had to reschedule. The salon was very clean and aesthetic! I got a manicure and pedicure; she was very knowledgeable and obviously took pride in her work. The salon offers many other services and I definitely plan on going back! read more

Excellent gel manicure and pedicure. The salon is very clean and it is gorgeous! Friendly staff.

Great customer service. Appointments are suggested but not necessary. Juan Camilo is my personal favorite hair stylist.

I went there twice to use my Groupon for mani/pedi services with Jesse. The first time I was 13 minutes late (my fault entirely) but service was severely rushed and entire portions were just not done. (I had to ask for scrub during pedi because she skipped it and only one coat of color for the pedi was done.) However, I let it go knowing that I was late, tipped her and left. The second time I visited I arrived 20 minutes early, now with ample time, I wanted to have proper service and be able to relax. Things were still rushed, while a different lady was doing my pedicure, Jesse brought the gel LED lamp to the chair and began to hurriedly do my nails. She spilled acetone all over my hand, ignored it and PROCEEDED working on my manicure! It started to burn my skin and I had to stop her to ask her to wipe it off. After she went away to another area to do something else, she finally came back with a wet paper towel and basically tossed it over for me to wipe off. My hand was red/stinging and splotchy once I returned home. I felt uncomfortable due to Jesse's unnecessary attitude for both services, she gave me a coupon before I left, but why bother? With her rudeness, even if the services were free, I would never be returning. read more

STAY AWAY FROM THESE PEOPLE. Unless of course you're going for the feathered 80's rocker style or would like them to cut off six inches of your hair instead of two. I have NEVER come out of this place with a satisfying haircut, and for some reason I keep deciding to give them a try because they're decently located and it's near my house. It's like giving a toddler $65 to cut your hair. I'm so glad I paid that much money for a cut that I will have to wear in a ponytail for a month until it grows out. The little hair that still reaches the ponytail anyway, I may be forced to try pigtails. Or just shave my head. That's an option too. read more

I got 2 mani pedi Groupon bundle for this place because it's near my house. I got there 15 minuets late after work due to rush hour traffic. The first thing the girl in the front said was they called me all day and I didn't confirm. Not only that I didn't get any calls that day, I had actually called myself to confirm the appointment. She said she'll talk to her boss because I'm late. Then she came back and said since I'm 15 minuets late, I have to pay a $12 fee for the pedicure. They had 4 staff and ONE customer in the whole salon! I said if they charge a fee, they should have made that clear when I made the appointment. I told them I wasn't going to get just the mani when I paid for both services and that I'd contact Groupon for a refund. She said that won't work because we already redeemed the Groupon. Are they serious?!!! No one should support places with horrible customer service. They are looking to trick people to give extra $ and were so blatantly open about it. Disgusting. read more

Their attention to detail is supreme- they don't rush you like other nail salons. I had no problem feeling relaxed during my gel mani and regular pedi. The complimentary massage was wonderful as well. High recommend other to come here and will continuously come here. Thanks for a great experience. read more

Love this place the staff where wonderful top of the line product I'm went to get a manicure but end up getting massages and facial Beatriz's the girl who to take care of is super professional she where able to explain to me what type of skin I'm had I'm came out feeling amazing going to be scheduled a appointment to do my makeup as well read more

If I could give a 0 star I would - ESPECIALLY because of when I called the owner today to give them the opportunity to fix (although she cannot give me back the extra 1-1/2" he took off than I requested) - SHE WAS RUDE and would not fix the problem. Ordered Haircut, Shampoo, Partial Highlight, Blow-Dry, and Style through Groupon.. Walk in they tell me $20.00 more because my hair is long. I stated I just wanted the top then where the grays are coming in and to match my natural color. They said they would get as close as they can. Now the guy did not speak English so it took me 3hrs. to get out of there because he had to find someone to translate everything I was trying to tell him. I had my sister and nephew coming for dinner - and had already told her to come a 1/2 hr. later because of what was going on - so after the cut (which again, he cut off more than 1-1/2" off MORE THAN I ASKED) - I told them to forget about the blow-dry & style as I had to get out of there. They STILL charged me an extra $20 even though I didn't get all the services. Didn't have time to argue and like an idiot - gave the guy a $20 tip. BECAUSE I LEFT WITH HAIR WET - I couldn't see till hair dried that NOT ONLY DID HE NOT DO THE TOP WHERE THE GREY WAS - HE MADE THE HIGHLIGHTED PARTS EVEN LIGHTER. You cannot see where they put your highlights as they take you downstairs first to do it and have NO MIRRORS, then wash your hair which obviously has no mirrors. I have 2 streaks on both side of my bangs that are SOOOO light it looks utterly ridiculous. The owner stated "my fault for leaving early and not getting the blow dry and style so the extra $20 WAS VALID (even after reminding her he had to constantly find a translator otherwise I would have had time to stay - and they did such a little portion of my hair - even for people with short hair). And because I left - she doesn't know what I did after??? I said , "oh yeah - I went to get my hair highlighted after to blame on you the next day (after leaving early because I had people coming over). I said "well, nice customer service...I will go elsewhere to get fixed and pay more $ for your mistake, however, I will post on Groupon, Yelp & every other social network to help people not go through what I did since you are not willing to fix." I concluded with, "have a nice day" and hung up. UNBELIEVABLE. read more

My hair is naturally wavy, I got my hair blown out straight in the end of May. The service was friendly and personable, the location is nice, right on the small shopping strip in Maywood. Usually I get a lot of fly aways when I get my hair straightenened but they took their time to blow dry my hair section by section and smoothed it out with a flat iron. read more