Suppose you have skin cancer and need surgery soon! And you're trusting your dermatology office…read morethat diagnosed this wretched thing on your back to quickly fit you in. After all, by their own admission, such patients need to have this surgery performed within three months, so time is of the essence. You would think any dermatologist has countless appointments available to help such urgent patients in need! Well, think again. First, having received a call at 1:58 p.m. on a Friday afternoon regarding the diagnosis of cancer, I called back at 2:20 p.m. as soon as I had a break from work! Nobody answered. I left a message. Nobody returned it. Apparently, they've all gone home for the weekend. What a great job where you don't have to work past 2:00 p.m. on a Friday! We all want your job! After leaving a second message Monday morning and a third message on Monday afternoon, the scheduler finally got around to calling me back. I need the surgery within three months. Most of us work for a living and it's difficult to find time off. But I managed to find four Fridays over the next three months on which I could take the day off. "Oh, we only have one surgeon, and they don't come in on Mondays and Fridays." Again, what a great job where you can work three days a week and get paid a doctor's salary! I provided a Wednesday and Thursday in March where I actually have two days off work which is rare. "Oh, sorry, they're out of town for 10 days at that time." Wait a minute? You only work three days a week and you need a 10-day break from that? You're kidding me. Okay, so that's out. I proposed another 64 different days on which I could get off work at 1:00 p.m. and make it to the dermatology office by 1:30 p.m. for this relatively quick, 30-minute outpatient surgery. Does ANY Tuesday, Wednesday, or Thursday in January, February, March, and April work at 1:30 p.m. or later? "Oh, they don't work past 1:00 p.m., so that's not going to work either." Wow, so this mystery person only works 27.5 hours a week? How can the rest of us get a job like that?! You really don't have a backup surgeon who can do an occasional Monday or Friday surgery, or fit me in at 1:30 p.m.? Now, I have to switch dermatologists, choosing from any of the hundreds of regional dermatologists who actually work on Mondays and Fridays, get rediagnosed with skin cancer, and set up a surgery while this cancer slowly spreads throughout my back and neck. Sheesh. Thanks for nothing!!

Dr. Mayo is great. She did an exceptional job with removing my skin cancer. She explains her…read moreprocess very well and answers all questions. Her assistants have also all been very professional and friendly. However, each time I've come into this office, the temperament of the reception staff range between unfriendly to rude. Surprisingly unpleasant atmosphere in the front office.

I've been fortunate enough to have seen Tara a few times for Botox and filler and her attention to…read moredetail, her knowledge of facial structure, and even the somewhat smaller, but still very important things like, taking her time to minimize bruising, etc., is unmatched by any other person that I've ever let come near my face with a needle! Thank you Tara for being outstanding at what you do!

I can't even begin to put into words about how great of a facility this is. From the time you walk…read morein the door you're made to feel so welcomed. The aesthetics are top tier and it's soooo clean. The check in process ran smooth and was hassle free. Regan is so sweet! She made the check out process just as smooth. Love her! This was a total surprise to come here. I've always wanted lip fillers, but finding the right person seemed to be the issue. My best friend did her research and came across Kristin's instagram and the rest is history. I got a full syringe of filler. My friend received several units of Botox and hydration for her lips. She was blessed in the lip department, so filler wasn't needed. I can't recommend Kristin enough!!! I'll sing her praises for years to come. She throughly explained the procedure and ensured I was comfortable throughout the entire process. You can tell the passion is there and she will get you your desired look. This will not be my last time. She has found new clients in my friend and I.

The visit was fantastic. First time I've had this good of a medical appointment in..... i don't…read moreknow how long. Reminded me of a few things I want to take back to my practice to improve patient experience. Procedure was painless and easy. The doctor was extremely competent and kind. 10/10

There isn't a day that goes by that I don't regret seeing Dr. Mishra. Let me start by saying that…read morehe seems like a pleasant enough person -- but in my opinion, he has no business practicing medicine. I decided to visit him after reading numerous positive reviews online. Unfortunately, my experience was the exact opposite. It left me depressed, distressed, and possibly scarred for life. To his credit, Dr. Mishra does communicate with patients via text message -- a level of accessibility I've rarely seen from a doctor. While that might seem like good customer service, it means little when the quality of care is dangerously subpar. I went to him for a simple inflamed pimple on my neck. I left with a hole in my skin that may never heal -- the direct result of his incompetence. He injected my neck with an excessive dose of Kenalog, a steroid used to reduce inflammation. Over a month later, I'm left with a red indentation in my neck caused by his heavy-handed approach. Another dermatologist has since confirmed that the damage was caused by an overdosage of Kenalog. To make matters worse, Dr. Mishra tried to gaslight me -- insisting that the visible dent wasn't from his injection, even though he administered 2.5 mg of Kenalog. That's roughly two and a half times the recommended dosage for the neck area, according to multiple medical sources. Visit him at your own peril.

I recommend you know exactly what your insurance co-pay should be ahead of time because they…read moreovercharged me by $85 and won't return a call 2 days later. And good luck getting the billing person to answer the phone...4 calls in 2 days straight to a machine. As far as the dermatologist, she spent a total of 30 seconds in the room freezing the spot on my head...so no complaints but she did nothing beyond the minimum

When I first walked into this office, everything was so nicely decorated and comfortable. I was…read moreimpressed that it didn't even feel like a typical doctors office! I was supposed to see Dr. Lee, but ended up seeing her midlevel. This was fine, she was nice and seemed to know her stuff. Unfortunately, those are the only positives. As for the negatives, if you work for either big healthcare company that is in Nashville I would not suggest going here. I verified ahead of time that this office was in network for my insurance. Unfortunately, they send the pathology results through some little lab in Columbia that I doubt anyone's insurance fully pays for. Be prepared to get a HUGE pathology bill, even though I asked repeatedly before making an appointment if they used hospital based labs. As long as you are prepared to pay a large bill out of pocket, I would recommend them as fine. If you are trying to let your insurance do what insurance is supposed to do though, I would advise getting clarifications from the office before booking an appointment here.

This place was great! Clean rooms and lots of natural light!…read more The doctor was very helpful, kind, answered all my questions, explained things thoroughly, provided me with a few options (not just one), gave me educated input, and was very genuine. 10/10 would recommend this place!

Look no further. You have found the best. This place helped my daughter so much. I would highly…read morerecommend going here.

Great visit again! I have been going to both Dr. Jeff and Dr. Toula and I highly recommend both of…read morethem. Their new office is wonderful! Listens to my problem and offers great solutions. Always a perfect outcome. Follow up appointments are hardly ever needed.

I am writing this review to thank Dr. Jeffrey Berti. I went to see him while I was on an extended…read moretrip to the Brentwood area when I developed a rash. He immediately identified the cause of the rash (which went away quickly with his prescribed treatment) and while I was there he also identified (and removed) several small pre-cancerous spots on the top of my head! I was surprised because I had just been to a dermatologist in the Philly area 5 weeks prior to remove a mole and have a skin check-up. I took a picture of the top of my head and compared it to the pre-cancerous picture from one of his medical books and sure enough it matched. Wow! Dr. Berti is very thorough and going forward I will be having my skin check-ups with him when I visit family in the area! Chris R.

Not a friendly doctor..... If you don't do what she recommends she isn't very happy about it…read more Definitely not a doctor for people on a budget or looking for options that aren't sky high in price.

Dr Fichtel is so wonderful! She's an incredibly skilled injector, plus she's SO kind and the whole…read moreoffice experience is really lovely. I have gone to dr Fichtel for Botox and filler many times and every time it looks so great. She's also very conservative so you never look overdone. That said, I feel like she really makes 1 vial stretch so I get a lot of bang for my buck. Can't recommend enough!

I tried calling another dermatology group but couldn't get through…read more I call Franklin dermatology and got through right away. I had a spot where I was concerned about. They got me in two days later. I was back in an exam room within 5 minutes of walking in the door. Connor and Dr. Navarro were amazing and took great care of me. The whole appointment took 30 minutes. I highly recommend them.

Franklin Dermatology is a long time provider and staple in the Nashville community for all things…read moreDermatology...and they are apparently pretty good at what they do based off all the accolades and awards visible through out the waiting room and office. I recently had my first visit with Dr. Starnes and it was a great experience. She was very kind, knowledgeable and easy to talk to. All the staff that I encountered from check in to check out were friendly and professional. The office itself is spacious, clean and buzzing with activity. Overall, the visit was great. Happy to say that Franklin Dermatology is my go-to provider now!

This was the second time that I attended this location and I will never go back. I felt unheard,…read moreunseen, and not validated. I was completely rushed and treated as if I was an utter idiot. I frankly almost left in tears. They didn't understand my questions and didn't take the time to listen and just treated me as if I was a car on the line. Kelly Caudle is the worst and a bit too arrogant and uncaring for my taste. And what's absolutely the most important is that I had a skin lesion that I needed her to look at, but I was so broadsided by their ill-treatment that I forgot to ask. Will never be back.

I almost never write negative reviews online, but at this point I have reached out way too many…read moretimes. I started going here when I was a student, and let them know early on that I wouldn't always be in town. They (multiple times, even after I addressed it) scheduled appointments without my knowledge or consent. They charged me for those appointments I didn't make and therefore didn't show up to. That can't be legal, ESPECIALLY after I explicitly told them to stop. More than that, I had multiple prescription errors over the course of more than a year. My dermatologist is great, but I am switching providers and I'm extremely angry. The office comes off as very scammy, and I now have to hunt down the bills for services I literally did not ask for.

I feel that Dr. Binhlam is super smart, staff is helpful. The only reason I can't give 5 stars is…read moredue to the wait times. I am there longer than any other doctor office visits with less people in the waiting area. I hope they've figured out logistics by now.

After reading so many unfavorable reviews, I was a bit skeptical about using Dr. Binhlam. Today I…read morehad my initial visit and all I can say is...WOW!!! Everyone on the office staff was friendly and had a genuine concern for my well-being. Dr. Binhlam was polite, asked pertinent questions to better assess my condition to help determine the best course of treatment, and answered all my questions. At no time did I feel rushed by anyone in the office. I would highly recommend Dr. Binhlam and his office staff to handle your dermatological needs.