IF YOU COME TO THIS EMERGENCY ROOM, BE PREPARED TO WAIT 9-10 HOURS UNLESS YOU'RE ACTUALLY CLOSE TO…read moreDYING. I know that sucks to say but that is the truth. I unfortunately was in a situation where I NEEDED to go to cedars because of the complications of my condition. I'd say that if you can go somewhere else you'd probably be seen a bit faster. when I finally was brought out of the waiting room into a bed, it was in a hallway, where I was kept overnight and was finally put into a "room" the next morning at about 9 am. All of the ER tests and things were done in the hallway. Other than the time and the wait. The care I received was second to none. I was given attentive Nurses and doctors who were competent and actually figured out what was wrong with me. Hopefully this review guides you in the right direction.

My mother is a regular patient of this hospital because well it Cedars-Sinai. The service and care…read moreare usually good. Then again it's not for ER service. Today i had to bring my mother to ER. It's under construction so it made the check in inconvenient. We checked in at 10:45 am. Got called in for a bed at 5:52 pm. Then it took about an hour before the doctor stopped by. The doctor ordered a CT scan and lab work. It's 10:05pm and all the tests have been completed. We're waiting for an update. Not quite the service we had in mind from a top notch hospital. I would expect this from a county hospital. There were many people waiting for at least 8 hours including a father and son who were sent by a research group in Honduras to have the son seen by cancer specialists. The son has stage 4 colon cancer. He was waiting alongside my mother! At 10:53 pm the nurse stopped by to let us know my mother is being admitted and the doctor will come by soon to speak with us. There is no need for this type of wait or lack of service. This is bad healthcare.

I love Cedars. You cannot argue that you get outstanding care there. I have several concerns which…read morecause me to write this review. I have been a part of the Cedars Sinai Medical Group for almost 50 years. Recently I noticed that my medical group is now called Cedars Sinai Health Associates. The Medical Group is still there but Health Associates was established to handle HMO, Medicare and Medical patients. I no longer have access to doctors that I have been going to for years. Also the superior medical devices are not available to Health Network patients. To be clear, the level of care and access is reduced if you are a Health Network patient. I have also noticed a mass exodus of really good doctors. Of course their staff will not give good reason, just that they are no longer there. My guess is burn out and churn out. It take months to see a specialist. I had an easier time when I was with Lakeside and they are the worst medical group in LA history. Cedars is now run like a super medical machine, not a care center. You check in by kiosk, even though there are humans right in front of you. The staff is still wonderful but I can see that they too are frustrated at the changes. To be clear, if my life were in danger the one and only place I would want to be taken is to Cedars. But as for my wellness health Cedars no longer hits the mark.

If I could give it zero stars, I would save yourself your headache and your life and go to a…read moredifferent hospital, and it's it's about 12 per hour to park! ! So if you family member even gets the care they need you can't afford to go visit because of the parking rates! Worst experience ever!

I have been receiving care at the Smidt Heart Institute, which is part of Cedars-Sinai, for over…read morethree years and cannot say enough good things. The Beverly Grove location is massive and very busy, but my cardiologist and his staff have been attentive and personable. I'm grateful for the level of care I have received at this facility.

This is specifically a review about their incompetence in the billing department. I…read morepaid a $20 fee and they applied my payment to the wrong guarantor account. I was harassed for the $20 numerous times even though the billing department acknowledged nothing was due. However their AI program called CS Link continues to extort another $20 which after spending numerous hours fighting I finally just paid it a second time. This is our AI future! Disgusting and extremely rude. I asked a supervisor to correct CS Link numerous times. I can only imagine the frustration of a patient with a much more significant balance due.

This Facility and its Staff are so Outstanding that I am half-tempted to Gate Keep how Wonderful…read morethey are, lest they become too Overpopulated with this Review. In Los Angeles, you have to pretty much roll up Dead or Close to Dead for anyone in Urgent Care/ Emergency/ ICU to even Talk to you. I Legit called 911 at the Request of my Friends and Family who live Outside of L.A., (where Doctors and Nurses actually take a look at you before you Kick the Bucket) and the Paramedics told me they would basically be an Expensive Uber while I Wait Forever since my Head was not Bleeding Out. Thanks to the world of Yelp Reviews, (and my Intimate Knowledge of L.A. County) I found the Sanctuary that is Providence Saint Joseph's in Burbank, open 24-7. No Sooner had I handed the Admissions Nurse my Registration (my Rear literally landed for 2 Seconds on my Comfy Seat in a very Sparsely Populated ) than another Nurse called me into a Room with a Doctor overseeing from his Computer. They took my Vitals and ran a Preliminary Diagnostic within minutes before I was promptly sent to get my Bloodwork done. I didn't even have time to Sit before I was called in for my Bloodwork, which was over and Done with Lickety Split before sending me back to my Comfy Chair back in the Lobby. This is where the actual Waiting happened, where as I was told by the Hematologist would take the Lab about 1.5 hours to get the Results. Fortunately, having experienced the Nightmare that is an L.A. Emergency Room on one other occasion, I brought a Book. By the time I finished said Book once Hour 2 Rolled around, I started getting Antsy and asked the Admissions Nurse how much Longer it would be. She said the Lab Work had come in, they were just waiting for a Room to see me in now. Moments later, I was called in. The next Doctor reassured me that there were no Blood Clots, Liver, or Heart Failure... the Bilateral Swelling in my Feet was the Result of a Reaction to a Brown Recluse Spider and several Mosquito Bites, for which he Prescribed me some Steroids from the nearest 24-7 CVS that made the Swelling go away within 2 Days. The only Downside of this place is that it has a Mandatory $10 Parking Lot, which is absolutely Nutty considering it is Mostly Empty for Several Floors. Like, C'mon. That's Ridonkulous. But aside from that BS, the Facility is as Extremely Clean as it is Comfortable, and the Staff is as wicked Friendly as it is Efficient! 3000 Stars!!!

I genuinely hope you never find yourself or someone you love needing care at St. Joseph Hospital…read more Our experience here has been absolutely appalling from beginning to end. Let's start with the facility itself. It is outdated, unappealing, and, more importantly, DIRTY. We have literally had to request that rooms be cleaned when there was BLOOD on the floor. In a hospital, of all places, basic cleanliness and sanitation should never be something a patient or family has to ask for. The lack of communication between physicians is equally disturbing. There appears to be no cohesive plan of care. One doctor adds a medication, another removes it, another adds three more, and meanwhile the patient and family are left trying to figure out what is happening and why. Communication with families is practically nonexistent. We witnessed a physician complete a procedure and immediately sprint out of the area without speaking to the family or answering questions. The surgical nurse was unable to answer even basic questions and repeatedly referred us back to the doctor--the same doctor who does not round, follow up, or make himself reasonably available to discuss the patient's care. Our experience with Dr. Sheinin in particular was terrible. Of all the physicians we encountered, our experience with him was by far the worst. His lack of communication, horrid bedside manner, and follow-up was completely unacceptable. If anyone in hospital administration or on the board reads these reviews, I sincerely hope you take a serious look at the concerns patients and families are raising about the care and communication they receive. And then there is the staff culture. Multiple nurses, across different departments, openly complained to the patient about being underpaid, frustrated with management, and unhappy working there. Whatever legitimate workplace concerns employees may have, an ill and vulnerable patient who is dependent on you for care should NOT be placed in the middle of them. When someone is hospitalized, their family is already scared, exhausted, and trying to advocate for them. They should not also have to chase doctors, coordinate communication between medical teams, request basic cleaning, and repeatedly beg for answers about the care being provided. This experience has completely destroyed my confidence in this hospital. I would never voluntarily bring myself or someone I love here again.

Their ER took good care of me after a dooring accident. Their medical staff was personable and…read morecaring. Unfortunately, they didn't detect a fracture on one of my fingers, which delayed critical care. I had to see a hand surgeon for that and even he had a hard time seeing the fracture. I'm very happy with the level of care I received at Saint John's.

Discharge planning is VERY POOR!…read more My dad was there for almost a month for a respiratory problem. The ICU and PCCU nurses are the good ones taking care of my dad but once he got transferred to med surg - you can't even find any nurses on the floor and there was a lot of empty beds and still can't find staff. Left my dad with a skin breakdown from poor quality of care. The social worker/ case manager was not efficient with discharge planning... discharging without proper equipments at home is an UNSAFE discharge!

Bought my daughter here for her upset stomach. The doctor here is amazing! She's caring, kind and…read moreloving. Wonderful bed side manners. She worked her magic and my daughter is feeling so much better. Smart woman doctors are my fav! The staff is also very kind and friendly. Thank you Dr. Nadereh!!!!

Unsafe use of needles! My visit to EXER Urgent Care Beverly Hills felt far more focused on selling…read moretests than providing medical care. I was pressured to approve multiple diagnostics before even speaking with a physician, then waited nearly an hour in a freezing exam room despite having an appointment and only a few patients present. When the doctor finally came in, I was seen briefly and reprimanded for declining the very tests staff had been pushing from the start, which the doctor agreed would not have been necessary. The doctor refused to look at anything I asked her to and walked out. The clinic itself was dirty, dark, poorly maintained, and the attempted blood draw by an inexperienced technician left me genuinely feeling unsafe. I was also blatantly lied to by the doctor about lab turnaround times once I consented to proper testing. Overall, this experience felt transactional rather than medical. I would strongly recommend seeking care elsewhere. Go literally anywhere else.

I came in for a procedure at this hospital... after reading the reviews I was so so scared and…read moreworried, specially since I came alone... but... I was surprised... everyone from registration to the Doctor were super nice... i had the best two RNs taking care of me... Thank you Tory and Deby...specially Deby.. she was so so sweet and understanding. Her IV placement skills are on point!!! Hardly felt it... Then Tory took over after and super sweet as well.. I really appreciate everyone... made my stay and more comfortable cause I was so worried... not gonna lie... also the facility was super clean...you do not get a room to yourself though... its just a huge room that separates patients with curtains... but then again , the stay was short so I legit have no complaints...

If I could give this hospital 0 stars, I would. If you're thinking about sending your child or a…read moreloved one here especially to the Behavioral Health/Psychiatric Unit that is part of this hospital I strongly encourage you to look for another facility that will actually help them instead of making an already difficult situation even worse. This review is specifically about the psychiatric unit inside this hospital, where I was admitted because I was struggling with depression and anxiety. This was, without a doubt, the most terrifying experience of my life. Instead of receiving the support and care I desperately needed, I felt like I was placed in a unit with patients who had much more severe psychiatric conditions, which made me feel extremely unsafe. If my family hadn't advocated for me, I honestly believe I might not be here today. There were multiple times when my heart was racing uncontrollably. I repeatedly told the staff how serious it felt, but it took more than 30 minutes before anyone properly checked on me. I genuinely felt like I was in danger, and my concerns were ignored. One of the most disturbing moments of my stay was waking up because I felt wires being attached to me. When I opened my eyes, a male nurse was in my room laughing while my hospital gown was completely open, exposing my breasts. I was only wearing my underwear and had not been woken up or given the opportunity to cover myself first. I felt humiliated, extremely vulnerable, and like I had no control over my own body. I was admitted on a Friday, which meant I had to stay even longer because the psychiatrist didn't want to see me. When she finally came, she spent less than three minutes with me before making her assessment. Even though I was never aggressive, violent, or disruptive, I was kept there for another two to three days. I participated in every activity, followed every rule, and all I wanted was to be with my family. I have never been someone who causes problems or is a danger to others I was simply a young person going through an incredibly difficult time. One of the most frightening parts of my stay was feeling unsafe around other patients. Older male patients, including one who appeared to be around 60 years old, would come near me, and I experienced unwanted touching on my legs while I was asleep. I reported how unsafe I felt, but in my experience, nothing was done to adequately protect me. I felt dismissed, ignored, and like nobody believed what I was saying simply because I was there for depression and anxiety not because I was violent or dangerous. I am now 20 years old, and I have never attempted to harm myself again or hurt anyone else. Looking back, I truly believe what I experienced deserves accountability. My mother filed a complaint by phone regarding what we believed were serious instances of negligence, but as far as we know, nothing was ever done. No one seeking help for depression or anxiety should leave feeling more traumatized than when they arrived. I sincerely hope this hospital makes meaningful changes to the way patients in its psychiatric unit are treated so that no one else has to go through what I experienced. (My heart rate was over 150, and those 30+ minutes felt like they could have cost me my life.)

An outstanding concierge medical practice that exemplifies excellence in every way. Dr. Ali is…read morehighly knowledgeable, attentive, and genuinely dedicated to providing personalized care. The staff is professional, responsive, and makes every visit effortless. The level of service, attention to detail, and accessibility is unmatched. If you're looking for premier healthcare in Beverly Hills, this practice delivers a truly exceptional experience.

Disastrous practice. Walk in during my lunch break and physician was out. So I was told to come…read moreback. I did ask should I do all my paperwork now then when I get back later I can just see the physician. When I got back in later, I completed my form and I was told the system was down and physician left for the day. It is Beverly Hills but the service is trash. Not happy.

For the parking. Vallet is $16. You can try your luck to get street parking. Don't go to nearest…read morepublic parking cause it cost $17 for 30 minutes and $35 for whole day. (-_-) A good size and decent seats for waiting room. No drink and food in the area. Nurses on recovery floor are extremely attentive and kind. Thanks.

My mother has now had two surgeries at UCLA Santa Monica Medical Center over the past three years,…read moreand both experiences have been outstanding. Every single staff member we have encountered--from the physicians and nurses to the technicians and support staff--has been first rate. The level of professionalism, knowledge, and attentiveness throughout the hospital is truly remarkable. The teams are incredibly thorough, compassionate, and accommodating, and it's clear that patient care is taken very seriously at every level. During stressful moments, the staff consistently took the time to explain things clearly, check in frequently, and ensure my mother was comfortable and well cared for. It genuinely feels like the "A team" works here. The coordination between departments and the overall attentiveness of the staff make a difficult experience much easier for patients and families. I can absolutely see why UCLA is considered the number one hospital in California. Our family is deeply grateful for the exceptional care my mother has received here.

All of the above I was confident I was in exceptional hands. The nurses, doctors and technicians…read moreare great, and their bedside manner is exceptional

I am so fortunate for the care and attention I received here. The quality of care is unsurpassed…read more Thank you from the bottom of my heart.