Wonderful staff and they really helped me shoulder and elbow pain. Felicia really new what to do…read moreto help me progress in my movement after breaking my arm in two places.

Ability Rehabilitation Clermont, FL I have just completed…read morethree months of physical therapy for a complicated reverse shoulder replacement, that was the third surgery for that shoulder in 8 years. Tom Oliva was my therapist, and he is truly amazing! The front staff, Shivani and Shantee are professionals at juggling schedules in a caring and kind manner. They will work to get you in while they make you feel like a very special person. Tommy is the most gifted therapist, creating a program that got my shoulder's pain level down, and increased its mobility and strength. He LISTENED after asking how the shoulder was feeling, then created a program that used different exercises, each time keeping the therapy exciting and progressing. There was NEVER a "set routine" that I was told to perform. He uses manual manipulation and massage of the joint at EACH session and as needed to reduce pain throughout the session. He has such a positive attitude, making the sessions fun and innovative. My surgeon, Dr. George White found the results outstanding for range of motion as well as strength and well beyond the expectations he had for the surgery. If you need physical therapy that relieves the pain, and results that will amaze you, go to Ability Rehabilitation in Clermont, and you will be so glad you did.

As a retired licensed medical professional, I cannot in good faith recommend this facility…read more I have a significant medical condition, yet I was never evaluated by--or even introduced to--a licensed physical therapist. My first visit was conducted by a student who was not supervised. My second visit was with a PT assistant. At no point did I meet or receive care from the licensed PT responsible for my treatment. More concerning, I disclosed my medical condition and no one involved in my care was familiar with it, nor did they make any apparent effort to consult with the supervising therapist or seek clarification. Additionally, I have received multiple unexpected charges despite only attending two visits, which raises further concerns about billing transparency. This experience reflects a lack of oversight, communication, and professional accountability that is unacceptable in a clinical setting

My experience at Hohman has been very positive! Dr Sidney evaluated me when I came in with…read moredebilitating neck pain and set me up on a therapy plan that has worked for me. Mayra at the front desk quickly set me up on a Zoom call with my wonderful therapist Alex, when I had car trouble one day. She knew I desperately needed it and sprung into action to get make sure I didn't loose my session that she knew I so desperately needed. The entire staff had been nothing short of amazing and I am forever grateful to everyone at Hohman for helping me find relief again.

I absolutely have to say that the front desk staff (Jennifer especially) and the PT staff (Ashley…read morein particular) are the friendliest and most courteous people I have met in healthcare. Jennifer makes the process of checking in seamless. She is so incredibly professional and such a pleasure to see in the mornings Ashley has made the post op physical therapy experience so much more tolerable with her personality. Even though the process has been painful after my shoulder surgery her expertise, guidance and encouragement made me look forward to my next session. The entire staff at FSI has been awesome but I have to give KUDOS to Ashley and Jennifer for going above and beyond in patient care and satisfaction Iris Santiago

Have nothing but good things to say about this group. Dr Patterson listens well and knows his…read morestuff. I've been a patient for 6 years. Today got called back immediately. Staff very nice too!

Very disappointing. Long story and many examples. These people were not concerned about my…read morerecovery. After finishing an exercise, I had to wait while the technician spent time elsewhere. So, much of my time was spent idle. I stated this in a survey sent to me. The following session, I was confronted about the survey, which I would have thought confidential and anonymous. This was very unprofessional and made future experiences awkward. There are a couple people who concentrated on my progress. They were mentioned in the aforementioned survey. There was also a financial dispute, which I won't discuss here, that ended in me cancelling the remainder of my sessions.

My doctor prescribed some physical therapy for an issue am having with my leg. Being an amputee I…read morestopped by instead of calling in hopes of finding out what that therapy may entail. I was greeted by a lovely receptionist upon entering the facility. This young ladies name was Melva, who listened to my story the pulled up details about my situation. It was refreshing to encounter someone who was so pleasant and professional in this day and age. As far as I'm concerned she went above and beyond in providing me details regarding my situation. Cora is very lucky to have her as an employee and is an asset to their company!

I recently visited this spa and had a bit of a mixed experience. The massage itself was excellent,…read moremy therapist did a great job and I left feeling relaxed and physically much better, which is ultimately the most important part of the visit. Hence the four stars. However, the front office and overall check-in/check-out process felt rushed and somewhat unorganized. I was asked to arrive early, but when I got there there were no intake forms to complete. There was a tablet displayed for sign-in, but instead of using it I was asked for my name and then told to manually sign in on a clipboard. The process just felt a bit inconsistent. I may be mentally comparing it to other wellness spas I've visited, but the communication around the membership also wasn't very proactive. When I initially called to start the membership, not much information was shared about pricing or the process. After my appointment, I noticed another tablet displaying total charges that were much higher than what I expected. I was told to disregard those numbers with no explanation of the additional cost verbally requested until I asked. I mentioned that I had a membership, but I was still initially charged the higher rate. Additionally, there wasn't an offer to help schedule my next appointment, which I've typically experienced at other similar businesses. That said, the quality of the massage was great, so I'm willing to give this location another try. It was also a Saturday, so perhaps they were busier than usual. I'm hopeful the front desk experience will feel a bit smoother next time before I decide whether to switch locations.

I'm honestly not sure how to rate this experience because it was so divided between exceptional…read moreservice and a disappointing overall impression. I had my facial with Devia, and she was absolutely wonderful. She was attentive, knowledgeable, caring, and provided one of the best services I've received in quite some time. Her professionalism and kindness made the experience enjoyable, and she is truly an asset to your team. Unfortunately, the experience took a turn at the end of my appointment. As I got dressed and prepared to leave, I noticed a dead roach near the edge of the treatment bed. I understand that living in Florida means insects can occasionally find their way inside businesses and homes alike. What was more concerning to me was not the insect itself, but the response I received when I discreetly mentioned it to the receptionist during checkout, waiting until no other guests were around out of consideration for the business. The response was, "Well, at least we know the spray is working. Sorry, I'll clean that up." The lack of sincerity, concern, or accountability was disappointing, especially considering this was my first visit and an expensive service. A more empathetic response or even a brief explanation would have gone a long way toward making the situation feel acknowledged and handled professionally. Because of how wonderful Devia was, I genuinely feel bad leaving this review. She provided an outstanding service experience. Unfortunately, the way this issue was addressed by the location itself has left me uncomfortable returning.

I took my child to Dreamplex for occupational therapy. After just one session, I was informed that…read morethe therapist was leaving for family reasons. I was assured that another therapist would be assigned and that I'd receive a call within a few days to reschedule. After not hearing back, I called Dreamplex and was told no occupational therapists were available but that they would contact me once one was. It has now been two months, and I have yet to receive any update. This lack of communication is unprofessional and disappointing.

The Dreamplex staff and their leaders have assisted my children with therapeutic and recreational…read moreopportunities for their entire lives. I can't express more strongly how ethical and caring they have always acted on our behalf.

I have seen all the surgeons over the years, with my family members or myself…read more At present I am seeing Dr. Miller for knee pain. Need total knee replacement . Dr. Lucas treated my mother. Dr. Nowicki surgery on both my shoulder injuries. Need to schedule knee replacement with Dr. Miller but its me.......I dread having any surgery!! I would recommend any of these surgeons without hesitation. The staff is always so kind and friendly! Making appointments are very easy, staff is so helpful.

NTC said they would accept my insurance in full minus $68 deductible for 12 visits.After about 8 to…read more10 visits they reneged. Bills were over $739 per visit which is ridiculous 40minutes of therapy & outrageous. This is why insurance companies don't want to pay. This is price gauging. I would have never went if they informed me they would not accept my insurance in full minus deductible & the price. I have documents showing what they accepted but they still want to rape me! Do not trust them.