Antoinette {Toni} Murray: My home, beautiful , clean,…read morefriendly, safe, peaceful and comfortable. I can practice. my religious beliefs. provides fun games, swimming, exercise, music and dancing, cocktail parties, movies, housecleaning and good meals. Also provides bus trips for shopping and health care.Sorry about the stacato form of writing but this is what my happy life here consists of. Going, doing and living in my beautiful. sunny home. Life here is precious. Thank you Jesus

My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

Complete Competent Care is a very professional and helpful company. Currently my mother in law has…read morehelp from them and we have nothing but high praise to whom they send and the time they take to vet anyone they send so quickly . They assist with our insurance questions and guide is in all the right directions. My father-in-law was cared for in 2022 and the exceptional care he was provided and the communication we were provide all the time was a tremendous help.We were in a health situation in our own family that also needed our attention and Donna and they staff took over everything and went above and beyond during a transition of care takers during the holiday season and they completely understood all that was needed. Sharon, Donna and all of the staff go the extra mile dealing with all kinds of situations. We strongly recommend them to anyone that needs care.

This agency is amazing. We hired them for my Aunt. Only been a few months but the care and…read moreassistance she is getting is above and beyond. The owner and the staff so kind courteous and professional and listened to my aunt and me as to what her needs are. I highly recommend this agency. They are also by the book as far as all state requirements as well. Even the nurse that came to evaluate my aunt was so thorough. KF

Immaculate facility. Open and airy. Lots of light and windows. The staff is amazing. Everyone…read moreis very welcoming and actually know and care about the residents. The dining areas are comfortable and clean. The food is excellent. There are plenty of activities, game rooms, fitness center and beautiful courtyards to enjoy. No need to ever be bored or lonely. Residents are happy and well looked after.

This was my mother's place of residence for the last 6 years of her life, and it was a nice…read moresituation. The price to get in isd a bit steep, but the living arrangements, food and activities are above average. The staff is very friendly and helpful.

Very nice, clean place. Food is very good. Family member is there for rehab, highly recommendread more

The facility is decrepit and dirty. The second floor smells of nothing but urine. I worked in…read morehospital settings and have never smelled any care unit, long term or otherwise that smelled this disgusting. Also, they disregard patient rights, catering to family members with ill intent. On their cameras, if they have them and had they paid any attention, they would see a family member horse collaring a patient. Yet they cater to this person, and isolate the patient against their will. After speaking to the Ombundsman of the Center for Aging, Veterans Affairs, my attorney, and my father's VA advocate (whom the facility and the family member used as a scape goat to deny the patient's rights) all told me this was illegal. They deny patients the opportunity to speak to or see their family members based on the wishes of the power of attorney. As I said, this is illegal based on the information conveyed by ALL the above sources. They have also taken incorrect notes regarding calls of the patient. If they can not take proper notes, how could their charting POSSSIBLY be done accurately and correctly? Charting is the way in which a facility covers their ass and ensures patient safety, i.e documenting medication, baths, incidents, etc. If they fraudulently note phone calls, what should we expect from their charts? They don't have the common sense to note that more than one phone may be under a single cell phone account. My father was denied calls from me, his daughter, because my cell phone number is under my mothers account, his ex wife. They did not, however, note the number was not my mothers which they easily could have, as I left them my phone number, and my step mother has my telephone number. So, duh! Also the halls are lined with equipment which according to several oversight agencies this is considered highly unsafe and is not allowed. However, patients in wheel chairs find it very difficult to move through the halls. Apparently, this facility has a very high fall rate as well, which is no surprise. Emergency services would struggle to navigate the halls in a code blue situation. Of course, its likely the nursing staff would take a while to notice that someone had stopped breathing since while I was there a patient was yelling for over an hour and a half because they were sitting in filth. NO ONE HAD CHECKED ON THE POOR LADY. We had to seek help ourselves. The facility is falling apart. Light fixtures hanging, wall paper hanging... The excuse? COVID. COVID was years ago. Come on. This place should be shut down. I also wouldn't feed a dog the food they feed their patients. The nursing home business is quite lucrative so this is very indicative of how their administrators and directors feel about their patients worth. This facility should be shut down. Dying here, neglected and alone, are people's family members, Veterans, loved ones, HUMAN BEINGS! ROSEVIEW SHOULD BE ASHAMED OF THEMSELVES. Can't wait for the Department of Health to get involved.

I have had my mother and mother-in-law in multiple rehabs because of their age, and Shore is by far…read morethe best. In these places, it is all about the staff. I can't say enough that the staff is so caring and attentive. I wouldn't send my 90 year old mother to any other rehab. Thank you for caring!

After my brother had a stroke, he ended up at Shore Rehab in Brick. At first, I was pleased he was…read morethere, but then had a hard time getting details as to his condition. On a visit to see him, I noticed a bin with "dirty laundry" written on it. I asked the nurse if we were supposed to do his laundry or were they. She informed me that we were...something no one told us. I shoved his clothing into a bag and took it home to wash. When the washer was done, I noticed a horrible smell when I was taking his clothes out to put them in the dryer. At the bottom of the washer was feces! They apparently never rinsed out or even threw out his dirty underwear that he soiled. They just shoved it in the dirty clothes bin! I had to clean out the washer with bleach, disinfect it, and rewash his clothing several times. When I told my husband to talk to them about this, they apologized but then a day or two later, after having tests done in the ER, they told my mother that my brother wasn't cooperating and she would have to pick a new rehab to put him in. They had been telling her that he was doing fine before this happened! They gave her only a few days to decide where to move him. Totally disappointed!

My family member was recently an end of life resident. All the people I dealt with were…read morecompassionate, caring and extremely informative. Their assistance from the beginning not only helped my loved one, but also was reassuring to me that she was getting the best care possible. They planned the transport from home to facility and the young men were very careful and treated her like family. I was in constant contact from the start, at all times of the day, until the end. The Chaplain on staff was able to give last rites, as was her wish. My family and I are grateful for the care they gave to her.

If I could leave 10 stars I would. My husband was in Tallwoods recently and the experience was…read morewonderful. Everyone who works there went above and beyond to help him recover from heart surgery. He was so lucky to have Brandi as his nurse, she was so kind and caring.He had sores on his feet that were very painful and Brandi was so gentle. Therapy was great , Steve was always very encouraging.The food was pretty good and Peggy in the dining room was always ready to get anything he needed.They always had some entertainment that made the time go by.The place is very clean and well kept. Thank you so much for taking such good care of my husband.