I woke up Monday morning with an almost flat tire and I was on my way out of town to South Carolina…read moreby myself. It was an emergency situation! I called Art's and Chris said to bring it in (I've been a loyal customer of Art's for 9 years). They were able to squeeze me in at the last minute, fix my tire, air up the rest of my tires, and made sure I was safe to leave on my trip. I could not express how grateful I am for the value of service I received. I would recommend Art's to anyone! Thank you so much for everything!!! Y'all are the best!!!

Chris & Mercedes CARE !! About customers they were able to fix my car and get me on the road ,…read morevery knowledgeable , no hidden bs you get with other shops. Nice people !!!!

Calvert Auto has always been in my opinion the most honest of auto parts stores I have brought my…read morevehicle in for an expensive repair and they found what the problem was and it was less expensive fix. Honesty is important and Calvert Auto has it

I have used them a few times now and each time I am so happy with them. They always are honest and…read moreup front, and they have not tried to rip me off once. Hard to find good honest mechanics these days, but they definitely are.

I had been riding around with replacement parts for my vehicle for months and was too lazy to take…read morethe time to have them installed. When I finally decided to have them installed, I chose Pro-Link Automotive not only because it was convenient but appeared reliable based on prior ratings. Even though I was prepared to wait to get an appointment, I was able to get my car in within a week. After the parts were replaced, I received a call and was told exactly what was done to include them having to add screws that were missing from the original parts. I was also told the parking lights I requested be replaced were already working properly. So I was able to save some money. The price of the service was way less than expected! Anywho, I found a new mechanic for my vehicle. Now my plan to keep my car until the wheels fall off has been extended!

I'm new to Maryland and found the most honest mechanic in town; Mark at ProLink saved me $$$ and…read moremake me aware of how Bayside Chevrolet Scammed me. On 8 January 2020, I had my transmission replaced on my 2012 Chevrolet Traverse; replaced with a used transmission by Rick Ball Chevrolet Dealership in MO. On 11 January 2020 I had the car in Maryland and the Check Engine light came on. I called MO and they stated to take the car to a Chevrolet Dealership in Maryland. On 17 January 2020, I took my car to Bayside Chevrolet and I provided them a full update on the status of my transmission; They had the vehicle until 22 January 2020. On 22 January 2020, they documented on my service ticket, "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission"; approximately $6045. They stated they only deal with OEM parts and would not work with the used parts provider to install the used transmission. They informed me I have 2 options: Option 1 was to pay them $6045 to replace my transmission with a new one or pay $143.25 for diagnosing the vehicle and go elsewhere. On 22 January 2020, I Paid $143.25 for the diagnosis and I took my Traverse to ProLink Automotive located in Prince Frederick, MD. On 31 January 2020, I picked up my Traverse from ProLink Automotive. ProLink owner Mark stated he "flushed" the transmission and it was running great. He stated that Bayside Chevrolet lied about diagnosing the "sensor" in the transmission. He stated the sensor is an internal (inside transmission) sensor and that it was evident that Bayside Chevrolet never accessed the internals of the transmission. On 1 February 2020, I met with the Service Manager at Bayside Chevrolet and I expressed my concern. She initially stated that there was no way that one of her mechanics falsified a service check. She called the mechanic to meet with her and I; during this conversation, the mechanic admitted to not accessing the internal transmission sensor and that he had no idea why he documented on the invoice "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission". The Service Manager was embarrassed and refunded me $143.25; she stated she would be in contact with me the following week. To this day, I've never heard back from her... On a positive note, my transmission (which was fixed by ProLink) is still running Great! This is an unfortunate incident of yet another dishonest Service Mechanic / Business. From a customer perspective, I was without this vehicle for 6 days and Bayside Chevrolet never even diagnosed it. They simply took my $143.25 and told me to take it elsewhere or pay $6045 for a new transmission. Thank God for ProLink Automotive; they saved me thousands! He had an opportunity to charge me $1600 (labor) to replace the transmission, however he did the right thing and properly diagnosed the vehicle and charged me to simply flush the transmission. I will never go to another mechanic while in Maryland! Thanks Prolink!

I was looking for a great mechanic with reasonable rates when I found Makle Auto Services with Mark…read moreMakle's phone number. Reached out to Mark to get a price quote on installing an air compressor on my 2011 Infiniti M37. Dropped my car off at Makle Auto Friday morning and my car was ready by Friday afternoon! I am very happy with how the installation is working and with the level of customer service I received from Makle Auto. I will definitely be back with auto service related needs for both my vehicles. I HIGHLY recommend using Makle Auto Service for all your service needs. Clyde B

I would not recommend International Auto based on my experience. They had my car for six months,…read moreand every time I called for an update, I was told they "hadn't gotten around to it yet." I received very little communication and had to repeatedly call just to find out what was going on. Customer service was also disappointing. One of the employees I dealt with was consistently rude and unprofessional, which only made the experience more frustrating. If you're considering taking your vehicle there, I would encourage you to do your research first. In my case, choosing the cheaper option ended up costing me months of wasted time. As the saying goes, you often get what you pay for.

Racist and rude to my husband as he was dropping off a car that had to be towed. Told him to "go…read moreback to where you came from" and recorded him after parking the vehicle because it was 2-3 feet off of where he told him to park it. I am so disappointed in whoever decided to ruin my husband's day and make him feel like crap. I'll also be reporting to the BBB.

Went for an insurance claim. They told me what to do to arrange for a rental car. They told me…read moreapproximately how long the repair would take and they updated me with the progress every day via text messages. They finished the repairs sooner than they originally estimated...less than 10 days! The vehicle looked excellent. I dropped the rental at Crash Champions and picked my vehicle up! I would use them again if need be!

I just got my car fixed here. I was very apprehensive going in, but I couldn't be more pleased with…read morethe outcome. They take care of all the hard stuff and explain and go over how they repair your car and I can tell you they do ver professional work by the book. It looks better than when it was new. They went above and beyond. The process is transparent and very smooth. They know how to deal with the insurance and the rental car was seamless. It couldn't have been easier.

John & the crew replaced the starter on my old car in Oct. 2022. About 2 weeks ago, it failed…read moreagain. The starter was out of warranty, but John talked to the manufacturer and they 'covered' it. Charge: $0 to me. He wouldn't even let me pay for the labor! More than satisfied, Bruce Appleton Port Republic

I'm new to the area I love my Mercedes e500 I took it to auto pro they ripped me off John at…read morehuntzberry has done great job on my car very straight forward and fair glad I locked him he will be my mechanic from here on out thanks Huntzberry

I have been taking our family's cars to RPM for over ten years. Mike, the owner, is always honest…read moreand clear about what needs to be done versus what could be done for repair or maintenance. He also does vehicle inspections, including motorcycles. It's a small shop and he may not always be able to finish the work on the day you dropped it off, but that is usually more due to availability of parts than anything else. Highly recommended.

I go to this shop for service to my regular cars, as well as my Corvettes and street rods. This is…read morea one-man operation and you will be dealing with the owner, Mike. This is not a fancy shop full of the latest and greatest equipment. However, he does have a bitchin Snap-On diagnostic computer for the later model cars. Mike is a local Southern Maryland country boy and his somewhat shy countryfied charm will be apparent the first time you meet him. You will never be pressured to have extra work done on your car. Mike does not work that way. if he sees something while he's fixing your immediate problem he will tell you, but won't tell you that you have to fix it now. I tell my friends that he's as honest as the day is long. When he gives you an explanation of the problem, it's simple, direct, and to the point. He never speaks down to you. I have sent several female friends to him through the years and every one has remained a regular customer. I also believe that Mike is one of the most reasonably priced shops in Calvert County.