It's a decent car wash it just depends how busy they are. When they aren't they do amazing job when they are it becoming like a fast assembly line system and you have call them over to do things. But for what it costs it's not a bad car wash. I have been to worse over the years read more

Towne Hand Car Wash - Car Wash Near Me - South Plainfield, New Jersey

Best car wash I've ever seen in my life! This is the best car was location in the state. Attention to detail and care for your car like no other. Can't wait to be back! Weekly! read more

Towne Hand Car Wash - Car wash before - Car Wash Near Me - South Plainfield, New Jersey

Horrible experience yesterday at Towne Hand Car Wash So. Plainfield, NJ. 0 star. This is my 2nd time going back & my driving distance from where I live is 40 mins away. My1st experience was awful & 2nd experience was the worst! Took my car to this car wash & spoke with the guys in English & Spanish to vacuum underneath the seat as it was dirty with crumbs & they all ignored me. There were at least 5-6 guys drying my car & all guys never bothered to clean out the dirt in my white car, white soap, black dirt water dripping & stain from the outside of my car because the guys dried my car sloppy & still dirty. They all looked the other way & rushed to get the next car. Such a horrible experience. I called the car wash same day asking to speak with the owner & was told the owner is never at the car wash which I know is not true. The young girl at the front desk called me & said they decided to refund me back what I paid which was nice but I've not yet received my refund. I also gave a generous tip in the tip box & this is what I got in return a sloppy & dirty car. The amount I paid was $24.45. Pictures speak for themselves! Will not go back until I know for sure the service will be provided top notch. 40 mins drive was a waste of time & gas! Message to the owner- online poor reviews is your business reputation & crucial of your business. It's important you evaluate & if you want to grow & run a successful business you need to approach/execute them so your business can grow successfully! ITS not about having your employees speed up & get the amount of cars quickly washed, it's about doing it right & making your customers happy so they return back. I have seen businesses fail/loss of revenue due to lack of leadership & I have seen this happen many times. Good luck to you & your business! read more

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7/2021 Have to provide an honest update and drop a star. The last few times I've visited it was a rushed service and my car wasn't as thoroughly cleaned. Looking for another car wash that's close by. read more

Good car wash but sometimes people just lazy. They usually open trunk and wipe down the water. I understand when it is busy that can be over looked. Today not busy. 6 guys wiping down the car and no one opened the trunk to wipe it down. This is what stops me from getting the monthly. Inconsistencies read more

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Great selection of services. There are even a la carte options that one can add. Best thing is no brushes anywhere. The service is also very speedy! No complaints! Definitely will come over and over! read more

I've been here a couple of times for hand car wash and the service is very good and at a reasonable price.

You would think for $20 your car might come out cleaner than when it when in...not so. It's almost as if they don't even touch your car let alone care. It's rediculous. Can't give this business my money anymore. I gave it 1 star cause I had too. read more

Towne Hand Car Wash - Guess what...dirt - Car Wash Near Me - South Plainfield, New Jersey

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They did a great job with my car. Fast and they get the job done. They do leave little water here and there, but you can pull up to the side and finish it up, if you're that kinda person that needs it to be spotless. The inside waiting room is clean and have little nic nacks A massage chair and other things for purchase. I'll be back. read more

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This is the best hand wash place I've been to! For starters, I really like how they have a membership they offer for unlimited hand car washes. Monday's are gentleman's day so 20% off!!! What car wash place do you know has a discount for guys!!! It's usually only for ladies. They've definitely won my business. I've been here twice this week and am signing up for their membership which is appealing!! I highly recommend the DIAMOND HAND CAR WASH read more

Towne Hand Car Wash - VIP WASH - Car Wash Near Me - South Plainfield, New Jersey

My wife and I both have monthly programs with this organization, previously known as Magic Hand Carwash. My Audi and my wife's Cadillac SUV were treated well with the original establishment, but the service has since gone downhill faster than a garbage can lid on ice. I cannot find a central office phone number to voice a complaint, and I am about to cancel both memberships. read more

I will probably continue to come here as it's the most convenient to me, but they only do an okay job. I watched the man doing the vacuuming for the car ahead of me take a call and not do a great job. I was there specifically for vacuuming dog hair up so I mentioned it to him when it was my turn, hoping to ensure a good vacuuming. Unfortunately I'm going to have to find somewhere to do it myself because he missed a lot. They didn't wipe any of the door arm rests either and left wet spray all over the center console and shifter. Sometimes this place gets packed, but there was no rush today there were maybe 10 air fresheners inside on an empty wall, apparently they are 'waiting for restock'. Someone should have ordered before ALL the fresheners were gone?? Is there new ownership? Get a basic wash for $12- the rest are a scam bc they aren't really making your car any cleaner for the higher prices. read more

Pathetic .. they did a very poor job with vacuum .. see the pics .. not sure what they did .. and when I asked the lady at the billing , the only English speaking person there .. , she told me to bring the car back in line .. which is another 20 mins wait ... never going back there .. $18 down the drain .. read more

Towne Hand Car Wash - Car Wash Near Me - South Plainfield, New Jersey

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I used to go here last year and the place seemed decent. It has definitely gone downhill! Now this place is awful! I agree with previous reviewers, DO NOT GO HERE! Unless you want to rewash your car again yourself. I only wish I had checked it before I drove away and saved myself some tip money! read more

Towne Hand Car Wash - Terrible car wash at Magic Hand Wash in South Plainfield - Car Wash Near Me - South Plainfield, New Jersey

First visit: Went to get my truck washed following a vacation because I had a lot of sand in my interior. Got the Platinum package. Truck looked alright but when I got home I noticed the the interior was dirty under the rugs and windows weren't cleaned properly. Second visit: I'm all for second chances so I went again today. I got the same package and hoping I would have a better experience. Well this time the vacuuming was better but that's about it. The windows looked like they were wiped with the same rag used to dry it. Mirrors were dirty and my back window was barely touched. With 5 employees cleaning the vehicle you would think they would do a better job. Never again. I'll go somewhere else or do it myself. read more

I'd say they are just ok. It really is somewhere between 2 1/2 & 3 stars but I don't like businesses doing bad, specially small businesses. They are convenient for me. I don't need my car blinding people with picture perfect cleanliness but this is subpar. They can be lazy & all you have to do is look at the interior of your car once they are done. Convenience will keep me coming here. read more

Outside the car come up pretty clean bearing in mind my car is only one month old very poor attention to detail inside could have done a better job myself in 20 minutes I will not be going back again read more

Bought the Platinum car wash. Unfortunately, they did everything poorly from vacuuming to interior. Windows were not cleaned on or inside in the back of vehicle.l asked the guys if they could please clean them and they ignored me. With the Platinum wash, you are to get tire dressing. I only got tire dressing on one side of my car. Again, I asked them if they could do the other side and they ignored me. Not sure if it was the language barrier, but I pointed out what was not done. I ended up coming home to redo all my windows in and out, and dressed my own tires. This place is definitely not worth the money or time. I'd recommend finding another place. read more

Recently I visited this location and had car wash, my vehicle was SUV. I am very impressed, the guys were not rude, they vacuum inside the vehilce including the trunk. The machine does not use brushes and end of the car wash they clean with the cloth outside and inside, did a decent job. Thanks Chandra read more

After complaining online and receiving a quick response from the owner with correction assurances I decided to try again. Actually two more times. There were only three cars in the queue. Ready: The vacuum guy on the rear passenger side scratched the door plastic pretty bad. I'm considering talking to you but proof is tough, even though I'm 100% sure it's you. Still the guy at the end of the tunnel that's supposed to blow off the mirrors is brain dead. I stood in front of him nicely and mimicked the blow them off better motion. He looked at me vacantly and then got in my baby. He jerked it around to the other guys that were good. Again the moment I pulled away the water poured out of my mirrors all over my doors. I backed up and showed him, he said sorry. When I got home, I again needed to wet and clean many spotted and streaked areas all over my car. Conclusion: I'm sorry Mr. Owner, thanks for the quick worded response but you're car wash is terrible and it remains terrible. You corrected absolutely nothing. This is in no way a professional wash. It's quick, sloppy and destructive. I will never be back. read more

Haiku: I thought, overall, They did a pretty good job. Adequately handled. The interior Was cleaned very thoroughly The outside was to par. I would recommend Magic hand car wash service To a friend of mine. read more

Very good hand car wash. You don't have to worry about much because it is a very soft touch wash. No busted antenna. No missing moldings. They could do a little better on the interior and the floor mats but I still come here all the time read more

I paid for the monthly membership, they barely wipe down for the extra stuff you pay for. I feel like the give attention to the newer cars. Would never come here again. And there Westfield location is just as bad. read more

I bring my car here once to twice a month Spring-Fall, and up to 3 times a month in the Winter. My wife on the other hand gets a car wash wherever she sees fit as she has no preference. She called to remind me that I could get a free wash today, Veterans Day. I wasn't sure if it was only a few places offering this or all, so I called Magic Hand and sadly, they do not offer a free wash for veterans*. *Update: Magic Hand Car Wash DOES participate in a free wash for Veterans on the Federal Holiday and I look forward to continuing having my car serviced there. I've changed my previous 3 star rating to 5 as it wasn't the service that swayed my earlier decision, but a simple misunderstanding. Thank you Dan and staff for replying and making right by your customers! read more

Pros: They do a very good job with hand cleaning your car when it goes through the tunnel. Lots of water for the rinse cycle removing all excess soap. I was pleased with the under carriage wash as well. Pretty fast for a hand car wash Cons: They do a horrible job on windows. Unfortunately, this is another disappointing visit to a car wash where my windows are in worse condition then when I arrived. They also did a terrible job with drying the car. They used the same rags to wipe down the car as they did to wipe door jams. This left a streaky mess behind on my paint (probably worse on the next car they walked over to and started drying after mine). The ground where they being to dry the car is filthy and muddy. Not an issue for me (thanks to rubber mats), but someone with a lighter interior floor will certainly soil the carpet when walking over to and getting their vehicle. Notes: Pricing is decent. I might come back here if I am in the area and give them another shot. I would not recommend going here if it's out of your way. read more

Great place! I have the unlimited car wash and go there often, the service is great and the people there work very hard. My only dislike is the line that's out the door most times, it is hand wash so they can only move so fast to get the cars in and out as compared to a machine doing it. One other drawback is the actual turn to get into the service lane, It is not truck Friendly and takes some skill to make the turn the first shot. read more

This place is awesome! We got the VIP and it was much worth it! Our car was so so dirty and needed a wash inside and out, they did amazing!!

I am done with this place. It's 1PM on a Tuesday, I get there about an hour ago and there's about 5 dudes standing around but they tell me they're closed. Why?? "Because it's been slow all day" -- so you randomly close on a summer afternoon, in July, with no chance of rain for the rest of the day. You guys are total scum. Even though you do an average job at best, I have returned several times because it's the only hand wash in the area for my soft top convertible. Now you can't even keep reliable hours. You deserve to go out of business, you do a sh!t job and you're too lazy to work. read more

I've frequented this car wash and have been satisfied with the service but as of late, it has been subpar. As other reviewers noted, they do half ass job. I've had to remind the staff to wipe my dashboard/interior of my car, wipe off my mats and shine my tires. Save yourself from the disappointment and visit another car wash in the area. read more

Please stop stealing our spare change! Not a bad job cleaning but the theft of change in the vehicles started to re-occur again. Management must have addressed it & It stopped for a while, but I guess times are tough for at least 1 member of the crew. Just feel I always tip so it shouldn't be happening. read more

I don't know why they have so many low reviews. This place was packed mid morning Saturday and you can see the guys handwashing and hand drying so thoroughly. For it to have so many low star reviews I was surprised to see it so crowded. I guess not everyone agrees with those reviews either. I didn't have a high expectations but they did an excellent job. This must be backbreaking work. The line was long with two rows of cars. I give them kudos. Especially considering that they look to do a very thorough job on each car including my own. Very pleased with the work they did. Much more thorough than my regular guys closer to my house. I would go here again the next time I'm in the area for certain. Price is average. Not a deal but comparable to competitors. read more

Terrible place to get car wash, they didn't even clean bird droppings and don't waste money by buying expensive packages all they do is exterior wash and partial vacuum. Not worth the money stay away from this place. read more

Towne Hand Car Wash - Car Wash Near Me - South Plainfield, New Jersey

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The Worst Ever Car Wash I have seen in US. Even the Bird's poop in exterior windshield is not completely cleaned. They are charging $1 extra for Honda CRV as oversized vehicle. Total 13.86 for exterior car wash + interior vacuum + Dashboard touch up. (The cheapest one in their list) They are not drying the top of the vehicle. When I insisted, they are getting angry. They opened all the four doors and stepping on to reach the top spoiled the interior carpet with their oily shoes. I had to by carpet cleaners to clean all. Found too many white and water residue spots all around the vehicle. I cleaned them all on reaching home. Four persons touch the car at the same time to dry it, exactly 1 minute - poor work. All the metals in my car catch up lot of white soap spots They just use same cloth to do all work. The poor most is their Dashboard touch up. They made a mess (oily, sticky, stingy) because as they used the same cloth that they used for exterior. read more

This place is an out right fraud. I brought my car in and they lost a part. I called the manager 5 times and no response. My car looked clean after it was waxed. Then I felt the paint and it didn't feel smooth. I put water on the car to see if the car had bubbles. NONE. I have to bring in my car now to get it waxed. That is unreal. I would NOT tell anyone to bring thier car into this place. I would be very surprised if they stay in bussiness . read more

I stopped here for a full service wash today. The cashier was very pleasant and helpful. The wash left a lot to be desired. I paid $13 and some change and gave $2 for a tip. The interior of my car didn't look like it had been touched! It was still very dusty. I alerted the manager (or owner, not sure) and he got one of the employees to wipe the inside of the car down. The gentleman gets out and now my car mat is dirty again! I won't ever go there again. read more

i wasn't too impressed. i asked for the platinum wash which cleans under the car. they do a decent job washing the car but didn't dry it well so i had a million or so water spots the next day. they could do a better job cleaning the car's interior. maybe only worth it if you use the 20% off coupon on their website. read more

Freaking AWFUL! car was still dirty after the wash, the wheels were still full of brake dust. Pointed it out to the dryer guy, he shrugged and walked off. Told the guy at the front, took a freakin cloth off him and cleaned it myself. If you dont care about your car take it, if you want it just clean and dry dont bother as they cant even do that. Car is outside my house now, dirty n dripping wet. Ive used them for years. NEVER AGAIN. if that was my business id fire them all. The sad thing is there are plenty of competent people looking for work who could do a much better job and care about it. Useless. Not good enough. Wont be going again with any of our vehicles and will tell everyone i know not to go also. Pissed. read more

Very diligent,employees work extra hard to satisfy you I would definitely come back again

Excellent car wash with very friendly staff. My shiny car and I are both very satisfied!

Amazing car wash! The best one I've seen around NJ! They offer weekly discounts, the prices are reasonable, and the owner is always there helping his employees and making sure everything is being done correctly. read more