My first time in Abilene and I couldn't wait to check out the newest and nicest hotel in town I had…read morebeen hearing so much about. The staff is absolutely the best and everything is so clean and new. My room was a corner king suite. Enormous room. It's like I had my own little apartment. If you love the gym and pool this room is for you. Room 236 is directly across from the gym door. Gym is nicely equipped and they have plenty of water and fresh fruit. Also a few steps more and the pool is right there. My only complaint is I had to keep my shades closed 24/7. You can see directly out to the pool and others in turn can see you. So unless you want everyone to see your every move then close the blinds ha other than that I appreciated the senor lights into the restroom and the thermostat is a bit interesting. I heard it is motion sensored and goes based off your body heat. If you like it cold maybe drop it down a few degrees than you are usually used to. Lovely property and great bar/patio too!

Whatever y'all are paying Wendy I know it's not enough. She is the most sweetest lady I've met out…read moreof all the hotels I've been to. I will come back to DoubleTree just to get my breakfast served by her. Everything else is good as well like the clean rooms and large fully equipped gym.

My stay here was great. The free breakfast is pretty nice, I ended up stuffing myself every time I…read morecame down; the waffle maker being the most popular item. The gym is also pretty nice although don't expect to be able to bench here; most of it is dumbbell work outs and cardio! They do have a place to do laundry inside the gym but you will have to have coins with you to use the washers and dryers. The room we stayed in was great; it even has its own kitchen and dishwasher! The only downside would be having to request staff to clean your room.

The service was exceptional, friendly and efficient. The rooms and the lobby were kept impeccably…read moreclean and the coffee and tea bar were fully stocked at all times. The kids wanted delivery at midnight; there was no issue letting them partake in the lobby so as not to disturb sleeping adults in the room.

We stayed in the Judges Room and it was one of the best places I have ever stayed in my life. The…read moreentire BnB is impeccably decorated with a unique combination of new and old. It has all the modern conveniences you could dream of, and yet still maintains the charm and integrity of being an antique home. I can't get over the wallpaper in the bathroom, the leather chairs and bed, and everything else. Not to mention the kitchen and the open areas for sitting are perfection as well. Terry- the owner, is a wonderful host that isn't intrusive but adds his own charm to the place. With his eye for detail, and his passion for Abilene history, you can see it throughout the house. He gives you a brief overview, and it will make you appreciate the home that much more. Also the breakfast he makes are pretty divine. We had breakfast souffle's and they were addictive. To be honest- the home made us so happy to be there and relax it was hard to leave- both during the stay and when we had to head home. I just wish there was a Sayles Landmark everywhere I traveled.

Incredible decoration! Sublime bedrooms! 5 stars hospitality! This house would be the perfect place…read moreto play hide and seek!!!

Normally we stay at the Renaissance in a suite but they were sold out so we tried Courtyard…read more Requested adjoining rooms but no guarantee. They made it work and that was a big relief. Double queen rooms were surprisingly big as were the bathrooms. The pool was heated and the shared eating areas were clean and filled with friendly employees. Tina was exceptional.

The customer service is outstanding and the entire hotel is up to date and clean. We had a small…read morehiccup with our reservation to visit ACU and the front desk staff was so accommodating and went above and beyond for us. THANK YOU!! Everyone we came in contact that worked there were very welcoming and so sweet. They didn't make us feel like we were ever bothering them with our many questions. The pool was also open and we def enjoyed it. Our room was so nice and I absolutely loved the bathroom. This hotel also has a restaurant, bar, marketplace, business center and even a printer to print off boarding passes if needed. The location is perfect being barely 5 mins from ACU, dining and Walmart. I will def be staying here again when I come back to visit.

Very cozy and romantic hideaway. I was impressed in how it…read morewas decorated. This is way better than one of those chain hotels.

This place is an absolute Gem. So happy I took the time to research places to stay with character…read more Infinitely more enjoyable stay than at any chain hotel. I felt like I was staying at the great gatsbys house, and I didn't even get to play in the pool. I would highly recommend giving Terry a call and setting up a stay here. I will be coming back often.

The restaurant is a joke I can't believe it takes an hour and a half to make a stupid pizza!!!…read more Like honestly they told me it would take 20min but damn this is the second time this happened so yeah. Trash and not worth to live for a week!

This place used to be Embassy Suites, but changed hands years ago. We spent our honeymoon night…read morehere, so we've been coming here at least 37 years. We used to go to the great bar every week for happy hour, and their trivia game. It was a blast! Then I quit drinking. We used to go to the restaurant at least 3 times a month, but then COVID shut down the buffet. I loved the Sunday Prime Rib and Shrimp buffet! So sad. Well, fast forward to now. I'm trying to make reservations for the Thanksgiving buffet. I've tried to contact this person 5 days in a row. She will not return my call. She's not there when I go to the hotel. Is it worth the trouble? This experience has put a bad taste in my mouth. MCM, you can do better!

Great people and great service! The only place to stay when in Abiline! I love this place!read more

It's a nice enough place, if they do better on certain things. Room 414 should be discounted. The…read moreair in our room sounded like there was a wind storm outside, or inside. I had to do a noise cancellation app to get to sleep. The shower and bathroom floors were not clean. The TV remote was frustrating. It either wouldn't work, or it would move 2or3 times when I pushed once. All this and breakfast was NOT included.

Stay was from 8/11/2025 to 8/15/2025…read more First, Im a bit of a hotel snob. Im a 20 day a month travel er. All my stay are corporate accounts and we have 100 to 200 travelers as well. All nights were ok until the last 2. Constant people making noise from 10pm until 1am. I finally called the front desk and she said she would look into it. Took forever to get someone to answer the front desk. The call came with no results both nights. They continued being noisy. I finally had to address the issue myself by confronting the noise makers. Im a big dude so it worked. I don't feel I needed to play security. If you are a family looking for comfort and security, skip this place there are other options in Abilene. My room only got cleaned 1 time even though it says every other day. 5 days 1 cleaning. Getting in the room I was out of to and 1 of my convient lights on the desk had a short so I occasionally blinked on and off all night. Breakfast was ok but most items that should have been warm were cold and dry. To close, there are better options available in Abilene. They place is clean but for the 300 dollar a night price tag, not worth it. I am having my corporate office remove this off our stay list.

Well we got there and the waiter was super nice and we went to are room that was pretty clean and…read morethe bathrooms were pretty clean the only thing, and I don't know if this was me or the bed or the pillow but I could not sleep! The TV is prolly the nicest one I've seen in a hotel ever. Oh and well I've gone to all these Hilton and my dad is a diamond member, and y'all don't have no parking for diamond members parking which Home2 normally would. And I know y'all are newish to being a hotel, and I think y'all have a really good hotel and one that could be even better. And how to make it better is better pillows and mattresses that are comfy. The food was good as well. So as a conclusion I recommend Home2 Suites by Hilton Abilene Southwest!!

Late checking in at 3am - night attendance was very pleasant and welcoming and understanding of how…read moretired we were. Checkin was quick and no problems Thank you

I've consistently had a pleasant stay here. The hotel always smells nice and is clean…read more The front desk staff is always friendly and available, which I really appreciate. They won't promise adjoining rooms but we got them and appreciate the convenience. During this visit, the breakfast clean-up crew felt overly eager. For the price, I do wish nightly room cleanings were included--right now, it's just trash removal and a quick bed turndown. We also had to get new towels from the front desk. The pool was clean, though on the smaller side. Overall, I would stay here again.

Not a good experience. I could go on and on, but the breakfast is not good, there were som roaches…read morein the bathroom and with the price you pay these days for hotels, and it is disappointing to say the least. The front desk staff were a bit cheeky, overall "blah".

Very nice staff. Beds are great, pillows are feather, and foam. Room was clean and the normal…read morelayout. Pool was green. It's been hot so that was unusable. Needed it for some physical therapy exercises so that's a reason that we booked 5 nights but not a deal breaker. Couldn't get a salad during our stay, the produce order didn't come. We ordered out and could warm up in the little microwave and store some things in the mini fridge. Like most hotels, the supplies are minimal. There were 6 tissues wadded up in the top of the box, nothing beneath, so we had to go ask for a box of those with allergies kicked up in the Texas heat. Pre-requested additional pillows due to a medical condition but didn't receive them before bed, no problem, we went down and asked for those at the desk. Very nice staff, just check for all your supplies and they'll accommodate.