The stay was amazing. Perfect breakfast and the room had everything we needed a dishwasher, a…read morefridge, a microwave and a pull out couch. The one problem was that the buttons on the air conditioner did not work so we couldn't turn it off or change it.

The room was clean and it met our needs for number of beds…read more I was very disappointed with the customer service. I called the day before we arrived and requested an early check in, was told to call back the day of my arrival. I called at 9am to request an early check in the morning of our arrival, was told no! Showed up two hours before check in just to see if by chance a room was available, told they would call. Never received a call, showed up 15 mins before check and felt like we were asking for the world. They had to send someone to check if the room was done. So after 3 requests it was still one of the last rooms done? On top of it all the pool was closed, so the kids couldn't swim!

We are traveling to rapid city. Perfect hotel for our family of 4 kids. It's beautiful entrance,…read moreQuiet, clean, smelled so great walking down the halls and in the room. 5 stars!

This hotel is great for families! I will 100% be staying here again. The guy who works the pool…read morearea and probably a bunch of other areas is so nice and helpful! He checked on our numerous times and made sure we had a great stay. The hotel is clean and the free breakfast was great. The pool is perfect for kids 12 and under. It has a water slide, baby slide and only goes up to 3ft. The cleaning crew found my prescription glasses and turned them in and are mailing them back to me. Just great overall service! Will be staying here again!

This hotel looks nice online, but it is even better in person. I feel it would had been regrettable…read morepicking any other hotel. We were coming in for a wedding and encouraged other guests to book here too. It is easy to get to and from the airport. We took an uber (short drive) but the hotel does have a shuttle if you arrange it. We learned that lyft has more drivers than uber in this area if that is helpful to anyone. Things we loved: - the add on during booking was worth it (strawberries and champagne) - the kitchenette area is not tiny - I love the non slip floor in the bathroom and shower. The look of it and the functionality. please link me, I need this floor at home! - mattress comfy - very clean rooms, robes presented on beds very nice touch. - dimming lights Staff are nice and they have a little coffee breakfast nook with goodies by front desk as well. This location is very walkable to go get a burger or breakfast sandwich down the street too. Super bonus is the treasury restaurant inside the hotel through the safe door. We are suckers for history and a swanky atmosphere. I wouldn't want to park here - it is a tight lot. Even the Ubers and Lyfts have trouble getting in and out because it is narrow. I mean people do, I just personally would not. Thanks for the wonderful stay. If we have to come back to Sioux Falls we won't be staying anywhere else but here.

Beautiful hotel, clean and glamorous. The staff was awesome, shout out to Steve and Jeff, super…read morenice guys running valet and the shuttle. We didnt know they had a shuttle service which made things so much more convenient. My hubs coordinated with the hotel and they had our room decorated with rose petals and NA champagne, chocolate covered strawberries and a small cake in the fridge waiting for us. It was so cute! The only gripping we had was not having a closet to store our things for the weekend but other than that the room was great and our bed was extremely comfortable, like a nice toasty cloud.

I recently had attended a family function in Sioux Falls and booked a hotel for the evening. This…read morehotel is located in downtown, not far from the event. Big hotel on 8th street, plus attached parking ramp. Which is free parking as long as there's a permit on the dashboard. Surrounded by stores and businesses, it's nice to walk around for breakfast or grab a drink. Hotel is big, lounge and restaurant in the middle plus a swimming pool at the end. You can hear kids playing and smell of chlorine. Room was nice and clean. Bed is comfortable and big. Room equipped with microwave and fridge.

We were here for a conference and had a wonderful stay! We ended up having to extend our stay due…read moreto a random blizzard but the staff were so helpful and fantastic at accommodating our extension, restocking rooms, booking airport transportation, etc. rooms were clean but they are in the middle of renovation and updating which is needed. Crave has awesome food and our bartender Patrick was fantastic. The only complaint I have is the Starbucks attached to the hotel is only open from 6-10am which is odd. I would gladly stay here again. Great job from all the staff!

This hotel worked out perfectly for us! Customer Service…read moredefinitely exceeded our expectations! We traveled to Sioux Falls so my husband could be reunited with his biological father after almost 50 years. He served in Vietnam and chose Sioux Falls because of its excellent VA Hospital. He is currently on hospice, but we were able to bring him over to the hotel to sit outside by the lake. He loved it. The employees repeatedly asked about our visit and made recommendations on things to do when we weren't with his father. They genuinely seemed to care! Plus, it was nice to walk in and be able to see their smiling faces and to talk a little about our visit. The rooms are very nice and the beds were comfortable! It was perfect for us!

Hotel is clean and fresh. Staff are very helpful, hardworking and friendly. However, I think…read moresenior management needs more of a sense of urgency to address some annoying items that negatively impact the guest experience. I am staying at the hotel for six nights and one of the two elevators has been broken for my entire stay. So wait times are long at peak demand times. Second, the laundry machines are out of order- Apparently "waiting for a part". This is an amenity that I count on- so very annoying. After asking 3 times, I did not get maid service on the day it was supposed to happen. I arrived back at my room at 6:30 PM exhausted and no maid service. The maids were still working and cheerfully attended to my room. Apparently staffing shortfalls were the issue. Finally, the breakfasts are understaffed. There is only one very hard working individual attempting to replenish the buffet, clear the tables, handle guest requests etc. So once peak demand starts- trays can run empty and staff are too busy to refill them promptly. One day I finally gave up waiting for the hash browns to be replenished. Minor item but part of an annoying pattern of service shortfalls. It's not the staff on the ground- they are excellent- it's management decisions to shave costs that seem to be the culprit.

The beds are nice, not too spent as you get at a lot of hotels. So it was a pleasant place to…read moresleep. The hallways were relatively quiet with hardly any exterior noises creeping in. It doesn't hurt that it's a bit off the man drag. So overall I would say pretty solid construction. The parking lot is generous with okay lighting, but the hotel is in a decent area so I wouldn't anticipate too many issues here. The girl working the desk was pleasant and helpful in pointing out nearby places to eat. The only real downside was the price. Almost $300 for a one night stay! I get that it's nice, but it's not the Ritz. My wallet says Ouch!!

We stay in Sioux Falls 3-4 times a year (and have been doing so for 10 years). We've tried AirBnBs…read moreand hotels. We have now settled in on this StayBridge (not the one at the mall which we have tried in the past) as our 'go to' place to stay. For us the location is solid - can get to the highway and downtown easily. Ample parking even when the hotel is full (which it was for most of our week long stay). The staff is friendly and helpful. The rooms, hallway and parking lot are all clean. The breakfast changes daily - always has an egg dish, a breakfast meat, carb choices (including you can make waffles), fruit, yogurt and juice, soda or coffee. The small exercise room is fine - 3 cardio machines plus dumbbells. The small pool looked fine (we didn't go in). The building is solid - so we didn't hear hallway traffic or the people aboe or below us. The price is appropriate. Biggest 'complaint' - the dishwasher had way too much rust in it - that should be reviewed and fixed )we were on a 2 bedroom suite). We have already booked our next stay!

Frankly, this is one of the best hotel stays for the price that I have had…read more Shout out to Julie and Mary! They were both very friendly and helpful. The hotel was super clean - the room, the bathroom, the pool, the gym. The room itself was nice and spacey. The gym was nice, the whole floor was covered with those bouncy tiles which was great for weight lifting. Breakfast was good. Cherry on top was the electric car charger that was free and easy to use. My only piece of feedback that I assume is not under control of the location itself, but Wyndham overall: The plastic forks and knives for food. Could they please consider doing biodegradable? Anyway, highly recommend staying here if you are in Sioux Falls!

Our room was very nice, quiet and the bed was comfortable. We did have a key issue with the guy at…read morethe front desk (wrote down the wrong room) but that didn't negatively impact our stay.

Cleanest hotel with free breakfast. Courtesy car to airport too. The staff are exceptional…read more Brittany at the front desk is truly one of the best I ever met. I will return.

Good hotel, incredibly convenient to the Sanford sports complex…read more Breakfast was decent, yogurt, cereal, oatmeal, pastries and biscuits with gravy and eggs. Place was clean and staff was nice. Pool is a bit small, outdoor patio was great for our team/family gatherings. Fairfield/Marriott could learn from the competitors though on using the app as a door key. Their app is sub-par and you might as well get a key because sharing it with other family is a pain and it doesn't work most of the time. We do a lot of traveling and their product leaves a lot to be desired.

An old, aging hotel but functional, with a good location. It sits on a beautiful river walk, just…read moreacross a quick bridge to the historic downtown district.

Stayed for a softball tournament. As soon as we arrived we wanted to get out of there. While it was…read morea great location right downtown and on the river. The property needs to be condemned. Our room stunk like sewage and never cleared up. It was 90+ and humid, we couldn't get any fresh air. After talking to other families who also had to stay they all had the same experience. We purchased febreeze and kept the bathroom fan on. Minimal change. Ceilings are buckling and walls are bubbled. It looks like the next rain storm will cause severe damage. Carpets are stained and wet. Bathroom shower would not drain while showering. Place had a room on the second floor close off. We speculated a homicide or fumigation for bed bugs. But ultimately landed on it must be water damage. We still don't know. Bitter sweet- the team ended up losing early so we all left a night earlier than expected. I can't wait to shower and scrub down. If we could give zero stars we would. Seriously hope the city does an inspection!!

I called ahead of time and asked if I could play Xbox on their WiFi he said yes no problem. It…read morewon't even load YouTube on my phone and no breakfast. Clean rooms though but they advertise free WiFi if they are gonna do that they should have WiFi you can at least use.

I really liked this hotel overall, although, they could use some non-slip surfacing in their tubs…read moreas I slipped and fell out of the shower. I had to grab hold of the shower curtain to avoid being severely injured/catch my fall. My foot and ankle were badly bruised for the rest of the trip home, which was across several states. Thank God nothing was broken, but some safer surfacing at the base of the tub would have been an easy fix, and would have prevented this.