Is a nice place to live, quiet and peaceful, also they maintain the property wellbeing and clean.read more

Apple and that entire team rocks! So helpful so patient and so very kind. I didn't get a chance to…read moremove there this time around. But I'm so glad to have worked with Apple. This team of ladies I'll never forget

Love this place, staff is great and so is maintenance, I've recommend 3 people to move in and they…read morelove it too

Yet another update…read more One of the few things this place had going for it was that I had a nice small pool right outside my door! I really enjoyed it last summer. Well, after several excuse emails about code changing, they opened up 2 of the 4 pools that are advertised, with no updates as to when the other pools would be opened. My closest pool has looked like Shreks swamp all summer long, becoming a mosquito breeding ground. Today, I got an email about an end of the summer pool party, which felt like more of a slap in the face than anything else, especially after no communication about the other pools not being opened. When you drive in the community, there is a big sign right by the office that says, " 4 sparkling pools." If that's not a sign, a leasing office is lying to your face to take your money, I don't know what is.

Joni was the best!! She welcomed all four of us without hesitation and without an appointment. She…read moreanswered all questions in great detail and, most importantly, as an actual resident, she was able to enthusiastically provide information about ALL the amenities offered. Unquestionably, made the visit a clear choice for retirement residency consideration.

My family and I have been living at Towerview for 6 months and the community and apartment has…read moreexceeded our expectations. We found the perfect unit and had a seamless move in after working with Megan. The entire staff, whether it's the front office or the maintenance team is exceptional. Every encounter with the team has been positive and professional. The concierge Joani is always kind and helpful. The manager Jacob goes above and beyond for the complex and makes it a great place to live. We highly recommend Towerview.

Janice Saya is my definition of someone who is passionate about what they do, is VERY…read moreknowledgeable, personable, kind, and genuinely cares about aligning her clients with a living experience that aligns with their current, articulated needs, while factoring in needs and requirements that could possibly evolve over time. This is why the holding company's policy of changing living configurations and requirements for a nominal fee is appealing to me, personally. It implies that they are interested in not only attracting tenants for available units, but retaining their residents and building long/term relationships. I have visited more apartment complexes than I can easily recall. I would estimate it at between 16 and 20, and the Marquis at Carmel Commons is definitely one of my top two choices . If you choose to explore this property, be careful not to confuse it with the one just across the street called the Marquis Carmel Valley. While these two properties are managed (or owned) by the same holding company, the look and feel, how the grounds are kept, and the quality of the units is night and day. At least, this was my observation and I could be totally wrong in my assessment and perception. In addition to the Marquis at Carmel Commons being well maintained, and (from what I observed) the maintenance staff taking their important role quite seriously, the property itself seemed like the senior leadership team really cares about attracting and retaining their residents (as previously mentioned). Janice, for example was an effective listener and even took what appeared to be copious notes about what I was looking for, along with my specific, personal needs and priorities. For example, I shared 3-4, must haves in order for me to make being a resident at the Marquis at Carmel Commons my home. In addition to escorting me on a tour of the model and sharing copies of the wonderful floor plans, by the end of the day (and my appointment was a 2 pm), Janice had emailed me some wonderful options and even identified a few options for me that might align with my targeted move-in dates. Since that visit, Janice has reached out with new and updated information and even took the time to call me with updates. I found that to be a very nice, personal touch. She was even kind enough to make time to schedule a second tour where I requested that I bring a close blood-relative so that I get a second opinion from some who lives in the area and has known me my whole life. To sum it up, if the unit that was described to me aligns with personal moving timeline, Janice Saya will be the reason why I opted for The Marquis at Carmel Commons. I am crossing my fingers and hoping that the stars align because this is truly a wonderful property situated in a location that will mesh well with the proximity to all of the places that integrate well with the places I currently frequent. Two thumbs up for Janice Saya!

Beautiful property, terrible staff. They said 1 thing and didn't honor the verbal promise. I'd…read morerecommend trying someplace, any place else. Plenty of pretty and affordable places in the area. Go there instead.

Not bad...this was the first community I lived in when I moved to Charlotte. We first lived in…read moretownhome which I liked and later moved into a 2 bedroom unit. The rent was reasonable for our 2 bedroom so there wasn't much to complain about. The porch was screen protected which was great, especially during summertime. Management changed a couple of times but we didn't have any issues with them. The gym is tiny so you'll need to have membership elsewhere if you workout. The complex is old so you will hear your neighbours if they're noisy. They also have roaches roaming around which enter your unit even now and then...yuck! The prices went up while we were leaving so I wouldn't advise anyone to live here at those prices! They have upgraded the units but they're still old!

We have been so impressed with the staff here. They are always prompt in responding to our service…read morerequests. The two service guys that work here currently are very professional, courteous and knowledgeable. The office staff are always friendly...and trust me, we have seen some of the worst! We only have one neighbor that seems to think this is a college apartment (and the staff have been dealing with them), but suffice it to say we really recommend Oakbrook to anyone looking for a great, affordable apartment in the Pineville area. It's also really close to 485, so getting to the highway doesn't take much time at all. It's also really close to good shopping centers. And to cap off my review, I gotta say how awesome it is to live in a place that is shaded by tons of trees and isolated from the noise of Park and Johnston.

I aspired to stay here during 2017 once my career took off. Yes of all places but I liked the…read morelayout of the one bedroom which was pricey at the time. Years later, I took a better paying job and needed a shorter commute. I sought this place and it was near my stepping stones of CLT which included Southpark mall. The two bedroom price was so good I had to jump on it. Staff were horrible at answer phone and emails. I had to make several trips after work to land this apt. Luckily I do payments online and never need to go into the office. I stayed here close to 2 years. Staff changed a few times but for the better. I dealt with previous tenants mail the whole time...never forwarded their debt mail. The pools were closed until the last Memorial Day I was there then closed shortly after. They are working this time to make the fixes since someone reached corporate evidently. The main gym is outdated but it had an indoor racketball room. Only available during office hours. Sketchy at night anyway in there. The second clubhouse was never completed. Most neighbors kept to themselves and respected package deliveries outside others doors. I had a neighbor with 2 families living next to me and bedroom tv blaring through the wall after midnight. Building numbers hard to read for cops. Landscaping got better. I have to also include Maintenance personnels, Telly and Ben (former worker). Telly is the hardest worker! Telly will come same day as your request. He'll even handle two request at once with prioritization! He is handy with his tools and come up with easy practical solutions to get the job done! Friendly and Professional. Ben is such a great worker. I requested a few things to work on while at home after getting false completions. Staff is supposedly low at the moment. He came in eager to help and was able to make repairs easy. Both guys know what they're doing and exceeded my expectations. They'll asked if anything else could be done while on the assignment. I've seen Ben would grab up trash outside the dumpster on the weekend. Thanks guys! I enjoyed my apartment and the amount of space. I wish I could take it with me and place it somewhere else. It was tough to let it go especially for the price/rate. I wish the balcony was half exposed and larger. Huge magnolia tree gave privacy but I could have had more light in dining and den. Lots of wasps lived in tree next to my bedroom. I kept the space neat even when I vacated. Rating based on: +space +location +price +deposit

Nicole the leasing manager is a great helping me finding a unit for my relocation to NC will…read moredefinitely apply for fully upgraded unit

No water i home for almost 24 hours, this place is awful. They said is would only be 2-3 hpurs to…read morerepair yesterday. we cant take showers, flush toilets, this is a 3rd world country in the heart of ballantyne

I placed a call for maintenance because my dryer stopped working properly. Within 24 hrs. Lazaro…read moreand Ronier responded to my call. I showed him the dryer, turned it on, and began to explain the issue. However, before I finished showing the issue, Lazaro knew immediately what was wrong, "it generates no heat". That was exactly the issue! Lazaro and Ronier attempted to troubleshoot, but after a few minutes realized it was a moot point. It simply needed to be replaced. Lazaro gave me the expected timeframe for the replacement: 24 - 48 hrs. Fortunately, they were able to replace it the same day :-). They made sure that they carefully removed and replaced the dryers. Lazaro and Ronier were VERY personable, friendly, professional and knowledgeable as to the repair/replacement that was needed. Thank you Lazaro and Ronier for your excellent service!!!

Zero stars: Complex is disgusting. Dirty pool, dirty elevators dirty grounds not safe at all. Dog…read morepoop everywhere mold in apartments cockroaches walking around the complex and elevators. Management is nasty mean don't care about residents only rent so be aware. She can't keep workers in the office and the one that's there with her is because she has the same nasty attitude. Everybody moves out they have squatters in empty apartments and know because they live in them for months. People have garages that don't live there and sell stuff out of them and management knows that as well. Trailer's parked from outsiders and she knows that as well. Dog park disgusting never clean, dirty grills and car break ins daily as well as shooting around the neighborhood. People getting stuck in the elevator and management blame the residents she does not but sit in the office and be mean to tenants once they sign the lease. Garbage is always on the ground never any main staff everyone quits because of her. Do not rent here is mold and broken air conditioning washers and everything else don't let the low price fool you. You will live in a complete nightmare stains everywhere at this place and so much more. Management is so poor and unorganized run from this place.

I have lived here for three years and I have never had any egregious issues. The only times I've…read moreever had any issues the maintenance staff, front office, and on duty cop have been quick to assist me like none other. The facilities are well kept and this is a great location to reside. Unlike many of the apartment complexes around the area, this one has the among the least amount of law enforcement responses. Keel up the great work staff at the Haven!!

The premier place to live in Ballantyne Charlotte! Quiet, serene and close to many of Charlotte's…read morefinest restaurants and shopping areas.