What an excellent place on the ocean front! Spent one night here in an oceanfront room with the…read morebest view that you could possibly get on the strip. The amenities are fantastic and definitely worth the extra fee. They have a hula in the evenings that they encourage people to attend. The food at the bar is acceptable and the drinks are good, especially the margarita is strong. The other sugary drinks might not do their job. The staff was fantastic and I believe her name was Victoria at the front desk who was a delight to work with.

Went here with the family of 5. Booked in the IHG app, for 5 and it showed room for up to 6…read morepersons, but there were just two twin beds. Front desk weren't especially open for discussion when asked where the sofa-bed went. And the hotel was full?? A huge miscalculation in the equation for us, since we planned for 5 days stay. It was expensive also and was chosen due to that it fitted 6 pax... One in the party sweared to oceanfront and that was indeed breathtaking. So we went to Walmart and bought an air mattress, but obviously not so good option to sleep for 5 nights. The resort however was clean and the staff in general was attentive and service minded. Especially the staff at the front door was one of a kind. In the steaming hot weather there was always a smile and we will fix attitude when golf cart picked and dropped us to the parking lot. The food in the View bar was great, but a little more attentiveness could have been better. The restaurant had also amazing food, butpricey. It helped that you get 25 paper money for each day that can be spent in the bars or the eating places in addition to kids under 11 eat free. The ice cold water, fused with berries and the ice cold tea is a work of genius, placed outside by the pool and the lobby. The cost for an umbrella and a couple of chairs 60 dollars at the beach is pricey, so go to Walmart and buy instead chairs for the entire tour for the cost of one day. The beach was clean but unfortunately too much seaweed, so that was a minus. Rooms weren't cleaned but the towel and garbage was changed and picked. We had to book that a day prior. We didn't have a roomphone that worked the entire trip, in addition the drawer by the bed, wouldn't close. That was also annoying but again the pools, the oceanfront view and the beach all made up for that. So all in all, new experience and fun for the small kids but we will look for other option that aren't that pricey but with oceanfront. It was many of those that weren't listed online that were better in terms of location and cost

It was so amazing to walk in get our appetizer and the bar tenders were amazing. What a fun…read moreenvironment

A Mixed Experience at The Pearl Rooftop Bar…read more We recently visited the Rooftop Bar at The Pearl in Rosemary Beach, and unfortunately, our experience was a real mix of wonderful service and some disappointing lapses in customer service. First, the bright spot was our server, Lauren. She was friendly, attentive, and made excellent drink and food suggestions. She was a pleasure to have as our server and truly represented the level of hospitality you would expect from a Forbes-recognized hotel. The grouper sandwich with fries was wonderful -- I would give the sandwich an 8/10. However, what happened when we ordered it was frustrating. Lauren asked if we would like the sandwich cut in half, and since my husband and I were splitting it, we said that would be great. We were then told that Executive Chef Jordan had instructed the kitchen staff that under no circumstances were they to cut a sandwich in half for a customer. Seriously? For a property known for outstanding service, this was a head-scratcher. We weren't asking for anything complicated or unreasonable -- simply to have a sandwich cut in half and placed on two plates. This is exactly the kind of small gesture that should be part of great hospitality. Instead, the kitchen turned a simple request into an unnecessary customer-service issue. I would give this aspect of the experience a 2/10. There was another issue that seems like an easy fix. My husband asked about the Virtuous Veggie sandwich, which was still listed on the menu. Lauren told us that it had been taken off the menu, along with the Mojo Boiled Peanuts, quite some time ago. Again, for a Forbes-recognized hotel, why are customers still being handed a laminated menu with items that are no longer available? Updating the menu seems like a pretty basic operational detail. Finally, there was the HUGE fan on the deck. We completely understand the need for air movement on a hot day, but this fan was so loud that it sounded like a jet engine taking off. There are much better alternatives. Misters and quieter, effective fans -- like the systems used at places such as Tommy Bahama Restaurants -- can keep guests comfortable without overwhelming the entire dining experience. So, our overall experience was definitely a mixed bag: Grouper sandwich: 8/10 ‍ Kitchen/chef customer service: 2/10 Lauren and our table service: 9/10 Lauren deserves a lot of credit for making our visit enjoyable despite the other issues. She was fantastic. The Pearl has a beautiful setting and the potential to deliver the exceptional experience its reputation promises. But the little things matter -- especially at a luxury property. A chef refusing to allow a sandwich to be cut in half for two guests who are sharing it is simply not the kind of hospitality I would expect from a Forbes-recognized hotel. Hopefully, management will take these comments as an opportunity to look at the guest experience from the customer's perspective. Sometimes the smallest accommodations make the biggest difference.

Get the beach front. The view is immaculate. Amazing staff and clean hotel. Pool and hot tub are…read morepristine. My husband and I can't wait to come back!!!!!! Breakfast changes everyday, so you don't get bored. Chairs for rent through a 3rd party. Parking is $21 daily. Very close to outstanding restaurants. Overall, a spectacular place! We stayed for 8 days, and we wanna stay for 8 more!!!

Right in the beach!! Nothing else needs to be said. Lots of…read morethings to do within walking distance. Not w bad breakfest option. Rooms were good amd clean

Can't say enough great things about Victoria with la dolce vita rental. She was amazing and her…read morededication to making everyone have a wonderful vacation was incredible!!!! she even took the time to rake up sea weed off the beach to help with our views. She always goes above and beyond

If you stay at Springhill Suites in Panama City FL you have to stop by the pool bar and see Stella…read more She is a great bartender and makes a wicked old fashioned

My second stay here and all went very well. All was clean and everything went okay all week. I…read moreenjoy this place, it's quiet,peaceful, and very enjoyable here. All the hotel folks are very nice and accommodating and keep all rooms up every day. To me, this is a big plus. Come stay here, you won't be sorry!

We have stayed here for probably 6-8 years! It's a mom and pop so you can't reserve online which is…read morea bit of a pain. Great prices and right on the beach. Occasional people that like to blast music and take over the common area and leave rafts etc in the halls that I wish the management would control more. But absolutely would recommend

I had to kill three huge cockroaches in my room. There would have been a fouth but the way he was…read morepositioned in the light switch I couldn't get to him. Other than needing an exterminator ASAP the place was ok and a cool place for families.

Do not book this hotel and then try to change the date for any reason at all. The owners will keep…read moreyour money! You are not allowed to move, change or cancel the booking! BUYER BEWARE! You will be charged the first two nights of your stay MANDATORY which is NON-REFUNDABLE! I booked through Expedia.com READ YOUR CONTRACT and DON'T buy the insurance, it's a scam. It's only good for 24 hours.

Smaller MVC property tucked into a golf course community. Nicely renovated units with everything…read moreyou need. Nice pool with a small bar (beer and wine only). Activities staff was great. Shoutout to Kennedy...she does a bit of everything from leading the wine tasting to pouring beer to leading the Dance Party and Karaoke! Fitness center is small but well-equipped and the equipment was in good shape. Front desk staff and the security gate staff were also great. Property is about 15 minutes from the beach. The beaches here are beautiful but definitely get crowded.

This establishment puts a governor on the air conditioner temperature while you are sleeping. Can't…read moreturn it lower than 68 deg in the night. Feels hot and stuffy. I like to sleep in a cool room around 66 deg. I hate this type of control. Marriott does this at some properties and doesn't care about your comfort over their profits. This is a one and done for me.

I thoroughly enjoy this hotel. The hotel is located at the marina with break taking views, a pool…read moreand walking distance to several hotels and bars. The staff are friendly and the rooms are clean.

Absolutely one of the most beautifully decorated hotels I've seen in the Panama City Beach area. We…read morestopped for the roof top bar mostly for the view and the wonderful breeze coming off the water. The sunset was unobstructed with a vast view of the bay. We sat at the bar and received the best service from our bartender for drinks and food. The Happy Hour menu did not disappoint. We ordered the Duck Spring Rolls and the beef sliders with came with waffle fries. Everything was flavorful and not over salted. I definitely recommend the ocean view gem and plan of returning soon.