I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I highly recommend Ziprent as a good deal for owners who want the legal backing of a legal lease…read moreand tenant screening. The pictures they took of the house were great and the price was much fairer than local companies. I don't use their monthly management feature right now, just their rent collection ( for only $25/month!) but if I were unable to perform maintenance I would. They always answer their phones and emails right away. I've been burned before by "nice" people who end up being very irresponsible tenants who wouldn't pay rent or who break their leases (by bringing animals, hoarding). Advertising with a property management company keeps people away who don't qualify and have bad tenant histories. Worth the very fair price to be protected.

As a landlord, I found ziprent extremely efficient and professional. Here is why you should…read moreconsider them: - They listen to potential tenant's concerns and provide anonymized feedback to you - 99% of the time they will pickup the phone and talk to you - They respond to emails fast and really consider what you are asking for - **Most important ** they don't charge random add-on fees to the service. Example, if something breaks and they hire a contractor to fix your property, they don't charge 12% fee like most do. In other words if you spend $1000 in repairs, most companies will charge you an extra $120 for the convenience. - Flat $125 monthly fee and no %

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

the person I spoke with gave me some very valuable information to help navigate an extremely…read moreoverwhelming and tangled landscape. I appreciate the time and the advice as well as the warm friendly manner. I have had some rough experiences looking for apartments in Seattle and was feeling really lost. even if the next place he recommended doesn't pan out, I appreciate the information he gave me because I can use it now to look for other places. this very well informed young man gave me a much needed sense of relief. it would be nice if more companies and groups had such a helpful and friendly approach to this nightmare housing situation. :D

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

When we first moved here we tried a two other Property Management places first. They were the…read morebigger names around town. The first place it seemed like the owner was the only person working for the company, including doing any and all handyman/repair work. The second place was much different and we thought we liked them a lot. Turns out we didn't, but that's a whole other review. Our experience with this office was quick, efficient and very relieving. My husband called up after looking at a couple of listings he was interested in, spoke with Theresa and told her what we were looking for, and she also offered up a few things we passed over. We're really happy she did, because we are now in a town home that has everything we needed and wanted at a very affordable rate. We initially wanted a single family home, because we really wanted a garage, and she encouraged us to look anyways. SFH were more expensive with less room inside and no neighbors with connecting walls. She understood our needs and found us a town home that had a garage and was at the end of the building, so we only have one neighbor with connecting walls. The neighbor is just one guy, who is almost never home and when he is is super quiet. We've met him a few times in the less than a month that we've been here. He's also really nice. I know you can't always pick your neighbors, but Theresa really understood that we are a quiet couple who like our home to be equally as quite, jets excluded, and said she knew this would be a good fit because we match very well with the neighbors. It means a lot that she would look out more for us and our wants and needs that she did her bottom line. The tenants who stayed here before us kind of messed up the place, and she did an amazing job making sure everything was in clean and working order. Noticing the repair and work orders needed to get this place back in good condition, I know that the cost was just over what she actually made from renting to the young couple over the 6 month lease, but as a responsible property manager she did what she had to do. I can respect that completely. My husband and I are planning to buy a house by the end of our lease, and in the event that we have to move, we have already decided that she is going to be the property manager if we decide to rent versus selling.

This rental management company is the best. Wonderful staff, caring individuals who take care of…read moretheir owners and clients. Always helpful, reasonably priced rentals. I would highly recommend these folks for either rental management or rental property.

Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

I've never had a worse experience with a property management company. They've been responsible for…read moregetting us the 3 worst tenants that we've ever had. One tenant that they approved for us used our property as a flop house for his employees. It was obvious to me that that was the renters intention but the lease agreement was already signed so we were stuck with them for a year. They lied to us repeatedly and then trashed our house that had just been redone. The next one was a business property rental. They would honor the terms of their lease agreement signed and vetted by Landmark. They ruined our floor by leaving water running and didn't tell us it was happening until it was too late to dry it out. They cut the door jam of our property to get a refrigerator in. Their lease said they were responsible but nothing came of it so now we're left with a ruined floor, replacing the door jam to our building and taking out the Jerry rigged electrical along with a complete paint job. And currently we're cleaning out a house that Landmark also vetted the tenants for us. We drove by the property and noticed a dog and contacted Landmark. They did follow up with the tenants, and yes they did have a dog but nothing was done by them about it. They kept the dog in the garage and now we're starting to clean it up. We're hoping muriatic acid will get the stench out but we're not sure. The house is also trashed. We're going to need at least 1 dumpster to get rid all the garbage they've left behind. These are the 3 worst tenants we've ever had and all were vetted for us by Landmark. Additionally we've paid them a monthly management fee to "manage" our property? Just shameful. One star is the least that can be given. This management company has cost us thousands of dollars.

Very responsive and professional. Any concerns we've had…read morewere responded to the same day. Would highly recommend Landmark.