Really an amazing experience with Jonny. He was professional, knowledgeable, and he even made me a…read morecup of coffee.

Jonny literally came to my rescue early Sunday am, and took in my poor Mazda, her troubles, and…read moremyself under his wing. After sussing out probably engine issues, we made the decision to bring it to the dealership, and he gave me some amazing recommendations on how to handle the dealership once they went into to diagnose it. After all that, he drove me allll the way back home! If you wonder why he has so many reviews, this kind of service is exactly why. Absolute life saver, and the first person I'm calling should I need any other help in the future. 11/10 would recommend!

worked on my bike efficiently and quickly. My headlamp had off on connection for a while then…read morenothing, I could not get my hands into where the connection was, she answered all my questions offered her wisdom freely about what she was doing and explained things I asked about she diagnosed all the connections to make sure it was only coming from one place. She was thorough and got the work done in an hour, I was happy and the price fair. I know a shop would have charged far more for Labour kept my bike for the day not giving me information about the work they did. This was an excellent experience overall and I recommend 100% I think the other comments about her asking what someone wants to spend was misinterpreted as trying to rip off and really it was asked from a place of I want y to I be fair to you before getting fully into it. thanks a bunch!

very terrible, came and general check, just provide viewing. said can not…read more fix the engine, what .? then when come？ I still paid the full amount she request , but nothing done. worst ever, suggest , stay away

my dads car battery and alternator broke down as soon as he got off the knight bridge. kevin…read moregraciously helped try to jumpstart our car, and bring it to an auto repair shop even though he finished his shift maybe 30 min-1 hour before he encountered us. he was super informative and very helpful, as well as the prices being very affordable. we definitely appreciate and recommend his services :)

Great service from this business. Our manual drive Celica would not start in the Richmond…read moreSuperstore Parking lot. Called for a tow on a rainy busy evening and was given excellent instructions on how to start the car from a push start. Saved lots of time and money and got invaluable advice. Even called us back to ensure we had got the car started alright. Kudos to excellent service at Vancity Towing. Will be top of mind anytime a tow is needed. Highly recommended.

I called to ask to get someone to inspect and repair my tire that had been punctured, and if it's…read morenot possible to be fixed by them then to put on a spare tire. I was told the person would arrive in 45-60 mins but they came after 2 hours. There was no communication to let me know it will take that long and I put the things I had to go do on hold, waiting for them. Waste of my time tbh. The person finally arrived and they seemed to be pretty confused on what needed to be done. I asked if he could first check if he could repair the tire and do that if possible and he told me he didn't have the tools for that. He could only fix the tire from the outside, not completely - again, not communicated to me before. He ended up just putting the spare on. When bringing the car down from the jack he basically just slammed my car down rather than bringing it down slowly. Overall, communication 1/5 and service 2/5 Another thing for future customers to note. I had my car parked in underground parking and was told it'd be around $40 extra charge for that. I ended up moving my car on the street. The person that came, came in a car smaller than mine ... so not sure what the $40 would've been for because that car could've easily fit in underground parking.

Scam of a company, online says 60 dollars but I was charged 160 for almost nothing, then they…read morebrought up more issues with my car that don't exist. Don't do business with them, their reviews on their website are selected.

I don't write reviews much but was compelled to give a shout out to driver *Mark* who happened to…read morebe at Petro Canada (Canada Way + 10th Avenue in Burnaby) when my car broke down.... He was extremely professional and pleasant to deal with... He make a horrible stressful situation more tolerable... He promptly provide service and towed my car to my desired location... Along the way, he was friendly during the ride and advised me of options to resolve my car issue. I couldn't ask for more during this time! He's the type of professional that the towing industry needs!

They charge too much ,and they are so rude , They charge me…read morefrom two or three kilometres About 300 hundred dollars that's not fair.

Avoid this business at all costs! Wish I can give zero stars…read more I initially called them to have my brakes serviced and was required to pay $320 upfront. The mechanic, Marco, arrived over an hour late. When he arrived, he was on multiple personal phone calls before starting on my car, even when he was working on my car, he was still taking calls. After a brief inspection, he claimed the actuator and caliper likely needed replacement because the piston was stuck. He contacted a supplier and quoted me over $3,300 for the actuator alone. Later, I discovered the genuine OEM Lexus part only costs around $1,100 directly from Lexus Parts. Marco then told me he know someone who might be able to repair the parts for much less, so I agreed to let him take the parts. He removed the actuator and caliper and left the hose leaking brake fluid - I had to figure out how to stop the leak myself. He promised to update me that evening, but never called. The next morning, I had difficulty reaching him, and after several attempts, he said he needed more time and would call back. This cycle repeated multiple times, with me constantly having to chase him for updates. Eventually, he told me the parts were broken beyond repair. I requested my original parts back, but again he became very difficult to contact. At that point, I genuinely felt like I had been scammed out of expensive components. When he finally returned something, it was an old, rusted part that clearly was not mine and wasn't even the same component. That raised a major red flag. I actually consulted other mechanics even Lexus certified mechanics and they said the parts are probably fixable. I insisted that my actual parts be returned. After several more calls, he claimed his staff had accidentally thrown them away. Despite their mistake, the company refused to offer any compensation towards parts replacement cost, which are nearly $1,600 from Lexus. Meanwhile, my vehicle has been sitting immobile on jack stands in my garage and not drivable. This experience has been extremely stressful and unprofessional from this business. My misfortune should serve as a warning to anyone considering On the Spot Mobile Mechanics services.

absolutely terrible charge me almost $700 for doing absolute…read morenothing and they kept the part that they ordered and charged me when I went to another Mechanic, he said I didn't even need the part. What a rip off.

I've been using Roadrunner's for over 7 year. Prices are good for mounting and swapping tires…read more They can get tires at a competitive price and the service is friendly and fast. I can alway rely on Gerald an his team. I just have a coffee in my house an they finish the work quickly and efficiently. I just tap my visa and a way we go. Highly recommended!!

We use this company frequently for our delivery vans at my work. The guys are very responsive,…read morefast, and inexpensive considering they come to you and often in a very short timeline. Always impressed with their customer service, speed, options and prices!

These guys went above and beyond to get my van out of very tight space. BCAA guy came and took one…read morelook and refused to even try. Super grateful for their service as I live 12 hours away

I get why Yelp won't let people post multiple reviews so I'm signing into a second account and…read moreleaving another one regardless. Mike is such a genuine honest guy, and has once again helped me out in a pinch. I had to move out of my apartment in mid December and had to get my car out of the building by January 1st. Having a lowered and kitted car in an underground parkade with a slanted exit would probably be enough for other towing companies to pass on the job. Sterling Towing happily showed up and helped me get my car onto the flatbed while navigating an awkward angle and a gate that kept trying to close on the car. Mike and his awesome driver Joe were extremely thorough and made absolutely sure nothing was scratched or damaged. It's also worth noting that since the car was somewhat able to drive Mike even tried to talk me out of getting it towed. However due to repairs needed and not having insurance on the car we agreed to tow it and took it to his dad's shop (KMF Auto, which I also recommend). When unloading the car Mike was on his hands and knees carefully placing 2x4's and inspecting the car every inch of the way down. I'm always blown away by the level of service Sterling Towing provides. When Mike says he cares about your car, he is not bluffing.