I cannot say enough good things about this company. Today the manager helped me with the…read morerefinishing of a plaster console table, he took the time to explain a few options that could work so I Ould make an educated decision. I have found the employees are always super helpful, their knowledge of the products is impressive and given their various backgrounds they are able to provide you with multiple options for any project you have. A+++

So I have been doing molds and casting parts for the film industry in Los Angeles since the early…read more1980's. I have done business with a wide variety of suppliers and Reynolds is now my top choice for materials. They just know their stuff when it comes to making something. With casting materials and mold materials there are so many choices from so many suppliers it can be a challenge at times to find the right path to get the results you want. Laurie at Reynolds in Tempe just has it down where the guess work is at a real minimum. Not every project or job is a 1,2,3, to finish operation, so anything that takes out the error and saves you money is a bonus in my book and Reynolds does just that. Oh yeah, be ready to gawk for a while if you're a creator, because your choices and tools available at Reynolds far exceeds many of the suppliers I used while working in Hollywood.

Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

Prices are respectable given the state of the hobby. It's basically a convention table turned to…read moreshop and I'm all for it. The staff is friendly and you know what to expect, no surprises. I've purchased and sold over thousands at this point and will continue to take my business here.

Good service and great price on the single price and An entire wall, stretching from floor to…read moreceiling, filled with plushies ranging from keychain size to giant, human-sized companions.

My son ordered​ over 30 cards in the store. There were 2 employees in the back office doing…read morenothingv but talking to each other. The employee helping us talked to everyone and kept having to help other customers check out. The other 2 employees came out of the office amd continued to do nothing. Spent over an hr getting the cards. Completely not recommended.

I would not recommend this business. I signed up for a…read moreriftbound Summoner Skirmish on UvS website showing that it starts at 7pm tonight MST time. As I check the uvs website ahead of time today around 3:45 to make sure I'm good to go, the event already started at 2 pm? No email on updated time..... There were 15/16 players signed up for this event a week ago+ ago when I signed up and today they start play 5 hours early no warning or email with only 6 players for a riftbound skirmish?? Mind you I wouldn't gaf if it was a weekly but this is a Skirmish which I planed weeks ahead for.... And again skirmish are suppose to be bigger events then weeklies. Lame af of this shop to pull something like this let alone no emails

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

One of the best shops to buy some anime related items in AZ! There is no parking lot here, but…read morethere is street parking available throughout the street. Once you walk in, you'll be greeted by tons of anime related products. They have everything from Sanrio, Pokemon, Digimon, Naruto, My Hero, Demon Slayer, One Piece, and more! The store itself is maybe 3-4 rows of product, but they definitely pack a lot of items onto the shelves! I had to stop wifey from trying to buy the whole store! Overall, the staff here are very friendly and welcoming. They have a lot of gems here and we are glad we stopped by. They also own a cafe directly across the street from this shop, so make sure to stop by there after to grab a drink and escape the heat!

Trash thiefs When I…read moreplaced my order, the product was not clearly stated as a preorder before I paid. After I followed up, they told me it was a preorder/back-order item, but they also said I had the option to pay for air shipment. I was willing to pay for air shipment and told them that, but they ignored my message for around two months. They only replied after I escalated the issue through my bank. Instead of properly resolving the issue, they kept referring to their no-refund policy, even though they never delivered the product to me and did not clearly state that it was a preorder before I made the purchase. I never received my product, and I never received a refund. Thiefs

Got our order as scheduled, both of our college kids are excited as our entire family plays One…read morePiece Nice to see a Business that delivers on what is said / promised Thank you very much

I've been to a lot of card and game stores but this one is the best by far. It is enormous, there…read moreis so much room for games and events. That being said, it is usually very packed with players. The staff is very cool and generous. I called ahead recently to make sure there was room for my group, and was told yes. When we got there, there was literally not a single chair free. Instead of turning us away, the staff gave us permission to use a private event room for free. I would give these folks my money before ever going to a big box store for games. Prices can be seen online and they are competitive with Amazon and other big stores, so why not support local?