Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

I had a dripping tub/shower faucet and the superintendent in my building said I needed to get a…read moreplumber to change the valve. This would require opening the wall and would need a tile person too. Cost about $2K. After 2 months of trying to get both, I gave up. I called Cox yesterday and they came today. Only needed cartridge changed - $267. Dylan was excellent!

I required the services of Cox Plumbing, having successfully used them in the past, to install a…read moretoilet. The job was completed, including cleanup, in a professional manner within 40 minutes by Dylan. Another job well done.

I needed a new water heater after sandy and Bill came over to install it. Professional, neat work…read moreand I've never had a problem with it since, he did the job right. Some plumbers in the past have done poor work that starts to leak months later, but I've never had s problem with bill and will continue to recommend him to friends and family

I had two somewhat urgent plumbing problems during the past six months and both times they were…read moreable to squeeze me into their busy schedule and resolve the situation. The work was done professionally and the plumbers were very nice. I highly recommend them.

Great service friendly and knowledgeable. Prices reasonable work guaranteed good communicationread more

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Called and got a quote over the phone. Came on time. Was professional, efficient and clean. Would…read morerecommend.

Had a new water heater installed and quality of work was excellent. Finished the job in about 1…read morehour. Cleaned up afterwards and took away the old heater. Would highly recommend All Day Plumbing and Heating.

1 star. This company put my family in real danger, and the road to get here was its own ordeal…read more My original cooktop was fully working -- this was a voluntary upgrade, nothing was broken. This company's installer removed it to put in the new one, only to then discover the new unit was defective. I was left with no cooktop or stove for weeks while it got sorted out. I had already paid them for installation and for a required gas leak inspection, and for the permit -- which they pulled but never once gave me a copy of, despite me paying for it. Months later, the replacement cooktop was finally installed, after this second installation alone was delayed five separate times. No proper post-installation gas leak check was done. Two days later, my family came home from a weekend away to a house full of the smell of gas. We called National Grid. Technicians spent three hours checking the cooktop and all gas lines and confirmed a strong leak coming directly from this company's installation. My wife and I, with our 3-year-old and 9-year-old, had to wait outside in the car until midnight. National Grid shut off our gas line and confirmed the leak had been running undetected for three full days -- which will now show up on our bill. This is the second defective installation in a row from this company, and the second time our safety was put at risk because a basic step was skipped. We are lucky no one was hurt. Between the missing paperwork, the repeated delays, and now a gas leak that could have killed my family, I would think twice before trusting this company with any gas work.

Great National phone service call center. Seems professional and quick to arrive…read more Price gouging if they deem it to be en emergency but negotiable. However, the quality of the arriving technician seems to be crapshoot. The tech is nice, but was unable to fix my issue.... But he did not charge me full price so at least very honest. I called another plumbing company, arrived and was able to fix the issue immediately....... 3 stars.

I want to preface this review by urging anyone considering hiring this company to try as much as…read moreyou can to find a good local plumber. Without question you are going to pay at least twice (more likely 3x or 4x) the amount it would cost to get a good local plumber and you're money is at least supporting a local small business and most of that money is going into the pocket of the technician. Plumbing issues are one of those things I hate dealing with and that put you in a difficult position due to their urgency. This is really the only reason why I reached out to such a large name brand like Roto-Rooter when I saw that my main drainage line in my basement was leaking. As soon as I saw it, I knew it was something I wanted taken care of quickly and correctly and was willing to pay extra for that. A technician showed up within the window stated. He looked at the leak and gave me a quote of $1200. As I expected, it was high, but as long as it was going to be quality work with a guarantee, I was willing to pay it. He said he couldn't fix it that day and stated that it wasn't a bad leak, so it was not going to cause any serious flooding. After telling him my availability in the evenings, he wanted to push the job to the end of the week. At that point, I was not going to have him do the work, but once I made that clear, he said he'd get it done this week. We made an appointment for Tuesday at 5:00, and he wanted a $250 deposit, which I provided. He arrived Tuesday at 5:00. Though it wasn't a big deal, I would like to note that he didn't even offer to wear booties in the house (I used to work as a cable technician, and this was standard). In any event, he starts working and essentially cuts out around 5 to 6 feet of the old, rotted steel pipe. Though there were threads in both the lower and upper fittings, he did not use them. Instead, he used rubber couplers to join the PVC to the remaining iron pipes. I don't know if this is industry standard, but you would think that it would be best to use the threads if at all possible; however, I assume that the threading itself may be rotted and not provide a good seal as well. After he finished, about 2 hours later while cleaning up the basement, I decided to check on the pipe. I noticed water on the floor. The pipe was leaking from both the upper and lower couplers. This has to be a routine plumbing job, so it is difficult to understand how an experienced plumber could not get this right, especially for the price. It was now 9 PM, so I texted the number he gave me. No reply. I called the general number, and the representative said a plumber would be out in 2 hours to fix the job. 5 minutes later, she calls back and tells me that the original technician communicated to the office that he was not finished with the job and the job was not fully 'coded' in the system. She then said she did not have any senior technicians that could come out that night. At this point, I started to smell BS and asked whether or not the work was guaranteed, and she said she could not tell me because it was not coded in the system. I then asked her, 'Doesn't Roto-Rooter offer a general guarantee of work? If so, could she explain what it covers?' She goes on to say that without seeing the information the technician needs to put in, she can't tell me anything about guaranteed work. Her attitude at this point was getting more and more dismissive. She had zero empathy for the fact that I just overpaid--probably by a factor of 3--for poor-quality work, which she can't even articulate the terms of the guarantee offered by her company. I then ask if there is anyone I could speak to who can tell me what my rights are under Roto-Rooter's guarantee, and she becomes increasingly indignant, stating, 'I don't understand what you are asking.' I stated, 'I think it's fairly clear: I had work done, which was paid for, but it failed, and now I have to wait an indefinite amount of time for another technician to attempt to fix the work of the last technician. Hence, at this point, it is relevant to me to know what the guarantee covers. Is it a money-back guarantee? Do I just have to have them keep re-doing the work until it is satisfactory?' At this point I fully read the invoice and the legal text therein. It clearly states that they can choose to "do the work again at no labor cost or REFUND YOUR PAYMENT". The next day after leaving a poor review on Google (how they got 4.8 stars there is a complete mystery), leaving messages on their customer service line, and sending emails, I got a call from a customer service representative. I gave him my concerns and asked to be refunded. He said that is something they rarely do. The whole point of me turning to a well-known brand like Roto-Rooter was to avoid these rinky-dink problems and low quality, but it's clear that the extra money you're paying for their service goes to promote the brand and advertising, not quality technicians or customer service.

Zero stars. Before allowing anyone from this company into your home, I strongly encourage you to…read moreresearch the individuals they send to your property and make an informed decision for yourself. A simple background search can reveal information that many customers would want to know before opening their doors. I find it extremely concerning that the company continues to send certain individuals into customers' homes. Consumers deserve transparency and the opportunity to make informed choices about who is entering their private spaces.

My experience was very disappointing. The owner, Mikey, came across as unprofessional and often…read moreseemed frustrated or unapproachable. Interactions felt tense rather than welcoming. Additionally, the reception staff did not appear to have a clear understanding of procedures, which led to confusion and made communication difficult. At times, it felt like an automated system would have been more helpful. Overall, based on this experience, I'm not surprised to see similar concerns reflected in reviews across multiple locations.