The worst customer service! Jarod is who we initially started working with and is amazing. He had…read morerecently moved over to Premier Building Supply, so we agreed to go with them. We were handed over to Cassidy to do the financial and paper work portion and that was a mess from the beginning! Cassidy has a horrible attitude and speaks to you like you're an idiot and doesn't let you get a word in! It's honestly sad that they allow someone like him to work for them and represent their company! He didn't help us at all and when we had any questions it was such a bother to him. It took months for us to FINALLY get anything accomplished because Cassidy gave us the run around and the tried to change the price that he originally had quoted us (tried to charge us way more). When I brought it up he had no excuse and then said he would "honor" the original quote. When we finally got our garage door installed, it wasn't even completed. The light on the garage motor/lift wasn't working, so my husband had to fix it and the decorative pieces weren't installed. When I asked Cassidy about it he made a snarky and smart ass comment of "well did you put a light bulb in it!?" And then tried to charge us for the decorative pieces for the garage door. I had already spoken to a manager named Jory who was supposed to call us back before I had called Cassidy back again and we never got that call back. This past week Cassidy called me to get the rest of the payment and had an attitude as usual, wouldn't let me get a word in as usual, and when I brought up the light and the decorative pieces again he once again was rude and made the same comments. I told him I needed to speak with manager because I couldn't deal with him any longer. 4 months later our garage door is finally installed and completed, but with the worst service (minus the service we received from Jarod). Please don't come to this company, find someone else or hire Jarod on the side.

From the owner: We are your Premier choice when it comes to professional and competitive building and home…read moresupplies. We serve both residential and commercial customers. We offer the following services:Energy Star Rated HomesInsulationGarage DoorsWindowsVisit our website for more information and a list of the brands we carry.

I went in expecting to be overwhelmed with 1000s of tiles and patterns and fully expecting to get…read morefrustrated . The two ladies in the front were amazing and helped me each step of the way. They were patient and kind and genuinely tried to help me make this an easy process. I appreciate them and look forward to sending people your way !

From the owner: Crossville Studios in San Antonio, TX, is your local destination for premium tile, hardwood…read moreflooring, and surfacing solutions for residential and commercial projects. Serving homeowners, architects, designers, builders, contractors, and dealers throughout Bexar County and the greater San Antonio-New Braunfels metro area, including San Antonio, New Braunfels, Schertz, Seguin, and Boerne, our showroom provides access to high-performance materials backed by Crossville and AHF Products, a leading provider of flooring solutions in the United States. We offer a wide selection of porcelain, ceramic, natural stone, glass, and mosaics, along with solid hardwood, engineered hardwood, densified wood flooring, luxury vinyl tile, high-density polymer core flooring, and porcelain countertops. Installation accessories and setting materials are also available, including grout, trim, and underlayment systems. Our product mix supports both interior and exterior applications with dependable inventory and responsive local service. Homeowners visit our showroom for surfaces used in kitchens, bathrooms, fireplaces, patios, pool decks, and whole-home flooring. Commercial clients rely on our materials for healthcare, hospitality, retail, office, multifamily, and education projects where durability, safety, and sustainability matter. Visit our San Antonio showroom or schedule a consultation to explore materials and receive expert project support.

We came here to get a bbq & some pathway lights. We weren't sure whether the bbq could fit in our…read morecar so we had a very nice (very new) girl assist us. She went above & beyond to locate us a bbq that was still in the box that was up in the rafters. She helped us to take measurements of the box & went out to the car to grab measurements of the door. Additionally, just in case the box didn't fit, she set us up with will call so we could leave & come back with a bigger car. This girl was our hero this day! The box fit & we were able to have a great bbq dinner that same night. Everything is well stocked & most the staff had smiles & were polite/said hello. Only 4 stars because the young girl that helped us with will call was less than helpful. We wanted to grab a cover for the bbq and had to repeat ourselves three times before she stopped ringing us up & acknowledged us. She then didn't even bother to point us in the correct direction. Luckily our helpful gal was still around to help us out with the aisle number. Overall, great experience & customer service. Thanks!

I tried for a half hour to try and leave a compliment directly with the store manager using my Pro…read moreapp but couldn't see a at to do that. Even the receipt doesn't have a way to leave a compliment. Weird. I don't know if this will make its way to the right person at ie Home Depot in American fork Utah. In short, I couldn't figure out what adapters to use in the plumbing section. I was frustrated and had spent an hour with different options to reduce a line. I was ready to give up when I saw Thomas on my isle. I told him what I was trying to do. He listened patiently and asked a few questions and then suddenly had a solution to my problem as found the part I needed. I am so pleased with his professionalism. He saved me a bunch of time on my project.

As far as Harbor Freights go this one is right on par with average. Good inventory and clean inside.read more

Between here, Home Depot, and Amazon (if I can count that?) I find that I can usually find all the…read moretools I need to feed my tool addiction. I don't have every tool, but I do find that I do a lot of projects that require tools from every aisle in the store. While Harbor Freight isn't the greatest when it comes to quality tools, they do have a good selections of supplies that get your job done most of the time. My view on it is, why spend more on tools you might not find yourself using much? If the less expensive tool breaks, then you've proven to yourself that you need a more expensive, quality tool to have and cherish forever. Harbor Freight also has these random things like a toy drone and sling shot. While it may not seem like a tool, it definitely is fun to have a store that has oddities such as these and many more while you're browsing around for things you need and dont need. I recently got a tool cart from here (U.S. General brand) and I love it. Yes, it's not Snap-On or Matco, but it's just as good. And my wallet thanks me for not abusing it. I've raved/ranted enough though. Point in case: Check this place out for affordable tools that, while not top line, will get the job done without busting your bank account.

Was in and out in under two minutes. One of the guys at the front desk knew exactly where to find…read morewhat I needed and grabbed it for me. I read Morgan's review who had a very similar experience and now I'm like, "Wow they weren't kidding". The service is great here.

After a headache of a week trying to replace a fridge, we found ourselves in need of some new nuts…read morefor the fridge water hose. We walked into BJs and were immediately greeted by the nicest and most helpful worker. He (without basically any explanation) knew exactly where to find what we needed. I'm amazed he literally just looked at the stuff and knew what sizes to get????? Like what??? We were in and out in quite literally 2 minutes. These guys know plumbing better than your mid west grandma knows funeral potatoes. I'm not one to leave reviews on not-food businesses but these guys deserve every star + 1 for good measure

false Advertising. I went to the Lehi store wanting to but 14 sheets of 29g 3x12 roofing metal…read more Of course the ad item was completely out of stock. Ended up buying the same 29g 3x12 sheets that were $10 more a sheet. I was told the sheet S I bought had a 40 year warranty while the advertised 29g sheets did none have a warranty. I needed to get the project finished before bad weather. I learned my lesson with Metal Mart. If they are going to advertise product that they don't even carry and then tell you that it was inferior to the one you're buying why would I ever want to go to that company again. They lost me as a customer forever.

Always amazing and very knowledgeable staff. I buy loads of material. They have a guy that double…read morechecks everything that is loaded so you don't get the wrong stuff. Never had any issues like all the fake reviews I've seen. Just use a little common sense and check your load or the sales policy that all businesses have in plain sight. Duh.