hands down the best urgent care in the city. the staff is excellent and move quickly to get you in…read moreand out feeling better. they're also incredibly kind and if something changes about whatever is wrong you can call and get through to them quickly too.

Had me wait 1.5 hours, got under 2 minutes with DP, gave such a generic response. Extremely…read morefrustrating all around

Took my blood over two weeks ago, my Dr still does not have results and there is nobody to speak…read morewith about status and what's going on ! I'm giving it a terrible rating as my health is time sensitive and if I'm ill , my Dr needs to know !

I have been to this location several times. I have always had an easy experience with a…read moreprofessional and caring staff. Thank you!

Went for an employment drug test. The staff were all kind and friendly and very fast! There was…read moresomeone in front of me and I was still out in 15 minutes. Would highly recommend if this is an option for you

I was in and out of here so fast! I didn't even know this place was here, but it was listed when I…read morehad to take a drug test for my job. The set up of the building is a little weird but it was completely empty so I was able to do my urine drug screen in less than 10 minutes. I made an appointment online but it's not required.

Absolutely awful, I got there before 7 no patients were there for the first 10 minutes. If finally…read moreleft after the 9 patient had been seen. The only reason I when there was because my husband a physician at Touro told me to go early and they would see me in no time.

We were waiting for an hour and a half to get called back to get our bloodwork done. Y'all will be…read morehearing from my lawyer. Terrible service for waiting for an hour and a half. I'm not coming back to this place again. I'm gonna go somewhere else. The problem is with the workers don't know how to do they're job right. I will take my business somewhere else. They should be fired.

Dr. Mary is one of the kindest and most compassionate physicians I have encountered at LCMC. I live…read morewith two rare autoimmune conditions and have struggled to achieve consistent stability since my diagnoses. Recently, after starting a new medication, I became extremely ill while my prescribing physician was out of town, which led me to seek care at urgent care. As someone with complex and rare conditions, I often approach new providers with hesitation. Too often, my symptoms have been dismissed or misunderstood, which makes seeking care stressful and, at times, discouraging. Dr. Mary completely changed that experience. He took the time to truly listen, reviewed my medical history and prior notes thoroughly, and respected my insight into my own condition. He was knowledgeable about my diagnoses, ordered the labs I requested to rule out other possible causes, and provided additional resources for follow-up care. Most importantly, he treated me with empathy and clinical judgment, including administering a steroid injection to help manage what appears to be another flare. What stood out even more was his level of commitment - he asked me to update him the following day, despite not being on shift. That level of dedication is rare. It was also clear that my experience was not unique. Both when I arrived and when I left, I overheard other patients at the front desk expressing how much Dr. Mary had helped them. This is the standard of care every patient deserves. I am incredibly grateful and relieved to know there is a physician like Dr. Mary I can trust to listen, take my concerns seriously, and provide thoughtful, patient-centered care. I had an appointment, and I waited another 30 minutes, but I don't mind. I think people who don't work in healthcare may have a misperception that people aren't working fast enough, but what I think the public should know is that when you are sick - truly sick - you need the kind of research and care I received in order to provide the appropriate treatment. Urgent Care is not your primary care provider, so they need more time to review notes and records. Be patient. I have seen just about every specialist possible, and I received better care at this urgent care than 80% of other doctors I've seen, many of which kept me waiting far beyond 30 minutes past my scheduled appointment. This kind of care was exceptional, and I would wait again any day to talk to a doctor that listens and cares. Thank you, Dr. Mary, and the staff who eased my fears and provided incredible care yesterday. You're the best!

I really like the doctor here. The wait time can be annoying but Dr Mary is worth it. He's always…read morekind, and not only asks the right questions, but truly listens to my answers. I can't say enough good things about this doctor!

This was not a good experience at this location. First of all, Quest seemed to have gotten rid of…read morefront desk staff so check in is mobile. We had scheduled an appointment so OK no big deal for us. However, this means there is no one to answer questions or to check the system for your DR's orders. Second, the technician was rude. She is also overworked having to act as front desk person and lab work tech. She said she couldn't find our bloodwork order, she wouldn't call or let us call our DR, wouldn't let us show her the order (on our phone), and we couldn't send her to an email address or printer while we were there. I repeated this information back to her twice and she confirmed she could not help us. We left and went to the Metairie location. Again no front desk staff. However the technician there did find our DR order right away. I also called Quest where their prerecorded message states they will contact your DR during their office hours if they cannot find your order. The tech in Metairie had to look up our order, check our insurance, process payment, and draw the blood. This is too much! Bring back customer service. You need a front desk person! Techs should just do tech work! Do better!

I don't know what happened to this location but the current staff are nothing like the staff from…read moreroughly 3 yeas ago. There were majority elderly patients in the waiting room who were not comfortable using the check-in kiosk. My mother and another person stepped in to help them. I'm sure there are camera's in the back to view the waiting room, however no one ever came out to assist. It was not a bright idea to have a kiosk as the only means of checking in. Once they started calling patients to the back, they spoke very low and were short, not courteous or patient whatsoever. It's nice to have a close location to my home but it's worth the drive to another location for better service.

I very much recommend this place! I made an appointment the day before. Check in was fast and they…read moretook me back right on time. I got my blood drawn and it took no time at all. The staff were super nice. Great place and great people!

I've had many blood draws at Quest but this was by far the most painful which has even resulted in…read morea large bruise. Also experienced more than the usual bleeding. Will never return to this location.

The nurses and office staff are awesome. These ladies and gentlemen are respectful and caringread more

Dr Erin Ernie has been my mother's primary care physician for several years and I have had nothing…read morebut good experiences with her. Her staff is always helpful and they promptly return calls when an immediate response is not possible. The facilities at Jencare are clean and accommodating and they have a nice beverage station in the lobby. Jencare is great, but our reason for coming here is Dr Ernie. She is kind, compassionate, and takes as much time as we need to discuss treatments, both in her office or by phone. My mother was diagnosed with advanced bladder cancer in October, and Dr Ernie has been wonderfully supportive. Whether it be passing me a tissue discreetly, while giving a less than hopeful diagnosis, or making herself available to us at any hour via a call or text to her cellphone, she is a saint. I wish she could be my doctor too! I will always remember her remarkable level of care for the senior community.