I have 2 free same day deliveries as a preferred plus member. Ordered 4health cat food on 4/23 to be delivered same day. Was delivered somewhere, but not to my house despite give very explicit instructions. They also delivered to my home several times before. I called customer service. They redid the whole order again to be delivered today. Still no delivery at 7:00 pm. Called CS again. They called the Lebanon store, who said "maybe they'll deliver it tomorrow"?? I asked CS to refund my money. What's the point of spending money to get perks when they don't honor them? This is the Lebanon store, not customer service. Goodbye TS. Plenty of other places to by cat food. read more