I am old enough to remember when Costco hired nobody but friendly and helpful people; the self…read moreserve counter today disproved that long-standing theory. I'm sorry there was not immediate compliance but when you mumble in point you can't expect people to understand what you're trying to say. If your goal was trying to repel business from that particular location, you're working at break neck pace. I'm giving this experience a two because the man at the cash register was extremely friendly and helpful as I expect and has always been my experience for the last 25 years with Costco. But you, working the self service counter, do you know who you are?

Very surprised that there is a Costco location in Sequim, huge win for the town. Same options…read moreoffered in other locations with a gas station and food court.

A very nice lady helped me find some items, I was looking for and I found some nicely made wand…read moretoys while I was browsing. our cat loves the wand toys and don't think she has any opinion re her planet friendly poo bags that I bought. This is a very nice pet supply shop, one of the shops that is locally owned. i will be back for catnip as they have local catnip and Dr Pussums toys which is !a Maine made and grown

The staff is knowledgeable about the food products and are very friendly. The store is kept clean…read moreand well managed. It's a pleasure to shop there! C.H.

For those not familiar with a Norwegian forest cat, they have three layers of fur, the first is…read morelike goose down. While searching for a groomer and trying to become educated , my cat little bit had become fully engulfed in painful matts. At the end of our rope, we came across Austin at Petazzled. He took the time to listen, and also to get to know her personally. He also, and this is important, moved his grooming table over next to the lobby so I could be with her and calm her. It was a huge job, he made it into two appointments to give her a break. When we came back, though its painful, she was excited to see him. I've never had a better experience with such an arduous task. He charged me far less than he should have , so I tried to make it up with his tip, but it was still lower than anywhere I've been. you might have some trouble with scheduling, but that's because he takes extra care with individual animals. Ill go nowhere else. Thank you Austin. Lil Bit (fluffy) and Jason

Very dissapointed- stood up 3X by Austin for my scheduled grooming apt- he texted at the last…read moreminute to cancel my apt. He did not bother with any personal phone call. One time I arrived for my scheduled apt., Austin insisted that I was supposed to come 1/2 hour earlier, so it was too late for him to groom my dog, and besides, his next apt. had arrived early. I rescheduled a few days later, then he cancelled at the last minute with a text which I missed. This caused me to drive 2X from Sequim for an apt., which did not occur after I arrived. On another occasion in the middle of my dog's trim, my dog coughed up a tiny amount of phlegm. Austin immediately called me, saying I can't continue with your dog, please come right away to pick her up. He suggested that I take my dog to the vet (with a very tiny amount of phlegm she coughed up). I brought her home- she was fine for the next days, and I am stuck with a half groomed dog, requiring another day to reschedule. There was no consideration for the customer, and no courtesy call to the customer to cancel 2 different apt's. Austin thinks it is fine just to text to cancel shortly before the scheduled apt. I find this lack of professionalism, unreliability, poor communication and management to be unacceptable, and I hope to warn others before they too have a bad experience. I will never return, and will share my negative experiences with every one I know. A pattern of negative experiences suggested to me that Austin did not like me, or my sweet dog. The message I got was: "you and your dog are not welcome here".

I regret taking my dog here. My dog have boarded with other places before and never had any issue…read more Three things that bothersome about my experience. 1. My dog got really bad ouchy on the nose from "scratching". Never had this problem because my dog is kennel trained. 2. I left my dog with a bed and blanket and when I came home from pick up, there poop and pee under the blanket. #1 and #2, makes me think was my dog left in the enclosure too long? 3. My dog's nail were trimmed without permission. They weren't that long either when we went in. They were also so short. Looks as some were on the quicks too. I know how my dog struggles big time at trimming. I can't imagine how my dog's stress level must have shot up when already in this is strange surroundings. I cannot recommend this place unfortunately.

My first appointment was very pleasant and comforting. I was very pleased with the outcome!read more

I made an appt. here and waited two weeks for it. i thought I was going to be late so I called them…read more10 min. before I was supposed to be there with my Tibetan Terrier. The woman who answered the called told me the groomer wasn't taking terriers anymore. I said a Tibetan is not really a terrier, then she said the groomer wasn't taking Tibetan Terriers anymore. I asked why I wasn't told this before I was supposed to be there with the dog. She just said sorry. I hope this doesn't happen to anyone else and if I were you, I wouldn't ever take my dog to this business.

We rescued our dog from a pretty poor shelter, and at first sight noticed that she was bleeding…read morefrom having injured herself trying to get out of the kennel (something the shelter staff did not take a moment to notice). She still gets very upset when caged. A typical groomer puts dogs in cages between stages of grooming, which is why we had not taken her to one for awhile. But when I asked the K-9 people about possibly doing her either at the start or end of a day when she could be done right through the process without being caged, they pleasantly agreed. They also sometimes ask a lesser price if they were unable to get her very dry when we pick her up, or got started late or whatever. We would not shortchange these people for such minor reasons. They clearly care for these dogs and treat customers honestly. To the person who complained because they wouldn't take their type of dog, I would say that sometimes people make honest mistakes and may not be very good at making them right. That can be frustrating. But I'm guessing that a public message intended to turn people away from an honest place of business for one poorly handled error is not your proudest accomplishment. I too had to seek out a groomer who would handle the type of dog we have, and was happy to discover how accomodating K-9 Klips in Sequim can be. I hope others will ask the right questions and at least give them a try to decide for themselves.

Service: happy employees Selection: outstanding chicken…read morefajitas and including great flan! This restaurant is a gem and great value! Happy hour and happy hour food!

There is a decent selection of products here and parking is always plentiful. It's a great place to…read morestop if you're visiting and planning on cooking but the kitchen you're using is missing any kitchen products or utensils you need! I've also come here for sweet treats to bring on hikes or other outdoor adventures.

We are new to the area and let our Maltipoo become a little "mattiepoo" after moving and being in…read morePA for a bit. Our Maltipoo got the best makeover ever at Lap Dog Legends! She was way overdue for a cut, bath, and manipedi. She came out of the salon a new dog! Thank you, Lap Dog Legends! We are so happy to have set up regularly scheduled grooming with you.

I've taken my nervous Great Pyrenees here twice now, and both times she has been cleaned and…read moretreated so well!! Shes an 80 lb ball of fur and comes away feeling so light and fluffy!! Evie does such a great job with our girl and we are so thankful to have found her and lap dog legends.

Been a customer since they opened. totally satisfied! Great insight and assistance. owner, Craig is…read morea gem! Young lady there today, is super nice and helpful. We are able to find what we need most of the time. We love this little pet supply!

Does this store have a wide selection of products? No, but it is in a small space in a little strip…read moremall and they do what they can with the space allowed. I would not have known of this place if I hadn't seen their booth at the Port Angeles Home Show last spring. I like this store because it is small, the staff is friendly, and they always greet me and ask if I need assistance when I come in. They have a resident calico ready for petting too! I come here because they have a nice array of bulk dog biscuits similar to the ones I could get at a Mud Bay Granary, but there is no MBG near here. I find the biscuit selection to be better than the nearby Petco.