Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

We were so pleased to work with Omid to place tenants in our 4-unit rental, he is professional and…read morehas a thorough process. he was able to place all 4 tenants within 2 weeks which exceeded our expectations. we will work with him again

From the owner: At Zima Management, we specialize in providing comprehensive and tailored property management…read moresolutions to property owners like you. Our goal is to alleviate the stress and burden of day-to-day property management while maximizing your returns and ensuring the best care for your property. Listed below are the key services we offer: · Tenant Placement and Screening · Rent Collection · Property Maintenance · Tenant and Owner Portal · Financial Reporting · Tenant Relations · Legal Compliance · Property Cleaning · Real Estate Photoshoot

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

Thank you so much for your assistance. I appreciate you getting back to me in a timely manner…read moreregarding my roofing question. I appreciate you taking the time to answer my questions. You gave me the exact help that I need and was very pleasant about it. Thank you again.

I rate my experience with Ms. Maggie Oistad as # 5. I am grateful that she came back and check on…read moreme and acknowledged what i did to comply. Thanks so much for seeing how much effort we have done to comply to our tidewater property managemnt. I almost fell trying to clean that shutters and I am glad that it worked. Thanks so much again

Option 1: Eric was incredibly helpful throughout the entire…read moreleasing process, from the house viewing to closing the lease. He was always prompt, professional, and made the paperwork simple and stress free

I just started to work with Eric from Bay Property. He has been super helpful throughout this…read morejourny of renting. He is easy to reach and "held my hand throughout the process of renting with them." The rental is in amazing condition and is fairly priced for my area.

The company will never prosper because they simply do not genuinely care about people--it's all…read moreabout the dollar for them. The integrity and character of a company speaks volumes, and my experience with Stork made that very clear. I'm honestly so happy I got away when I did. Looking back, I truly believe I made the right decision for myself, and I'm grateful I recognized it and moved on when I did. Not recommended. Do not rent from these people. Based on my experience, I wouldn't put my dog in a unit managed by Stork, let alone another person. The way residents and employees are treated speaks volumes about the company's values and priorities. I would strongly encourage anyone considering renting from Stork to do their research and think twice before making that decision.

Great experience so far! The move-in process was easy and the staff were really helpful. They even…read morehad a little welcome gift ready for new residents, which made me feel really cared for. The location is perfect for students -- safe area, near shops and public transport, and management actually responds when you message them.

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Stay away from this management company. I have used them for two years now and they are the worst…read morecompany ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

This company is expecting that customers shuld be aware of their internal pet policy. I wanted to…read morerent a property with this company and I was transparent from the beginning about having a guinea pig that stays in its cage, and the agent confirmed with the owner that it was acceptable before I submitted the application and paid the non-refundable fee. At no point was a $250 pet fee mentioned until after my application was approved -- that is the issue. Expecting applicants to know this company's internal policy before it's disclosed is unreasonable. It should have been shared upfront.

From the owner: Our team comprises committed professionals specializing in Leasing, Inspections, Maintenance, and…read moreAccounting. Collaboratively, we strive to provide property owners and tenants with the exceptional MVP Experience.

Everyone on the Columbia team is so friendly and professional, from the owner, the property…read moremanagers and the admin staff. I know they probably have hundreds of properties to manage, but they always make me feel like I am the only landlord they are working with, or at least I am the most important one - eventhough I have only one low-end condo with the lowest fee. :o)

Lots of things to improve starting from communication and taking good care of the property.read more