A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.

Not a friendly place - rude shopkeeper who spent more time sizing me up, scrutinizing my…read moreappearance, than actually servicing me. All while half a dozen bored or unemployed, overweight, old, white men mill around, gawking at me - seeming not to work there OR be shopping - muttering slurs under their breath, acting like I had busted into their clubhouse, rather than a store to purchase goods.

Been doing business here for 10+ years have had minor issues and I agree they can come off…read morestandoffish and some may say 'rude' but that doesn't bother me. I couldn't care about someone's manor. What does bothers me is I had them work on my bow and they put the wrong string on and charged me 160 bucks. Then i went elsewhere to fix that issue and noticed they shortened my draw from a 29.5 to a 27.5 draw. Why on earth would you guys do that. Cost me another 180 bucks to fix. Getting 3 stars because they are good men and I do think they have a good hunting store but they have really went down hill quality wise with this one. They also do have a wide selection of bows and firearms. I think there are better shops in the area price wise but I'm very disappointed in this bow issue.

good prices but very slow shipping. Ordered priority mail and it's taken over a week. didn't ship…read moretil 4 days after order

Although knowledgeable, staff is pretty apathetic/low energy…read more Twice now, I've paid $40 for a complete tune up on my board. 1st time was OK, but the 2nd time they were pretty sloppy with the wax and did a bad job with the edge work/base repair. (Lots of areas that needed more work still)

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

Some friends and I went tubing down the river and it was incredible! Our transporter, Lucas, was…read moresuper helpful!

Rented from the Cheshire location- great place, right next to Cheshire Reservoir and the…read moreAshuwillticook train. Manager was very nice, funny. Great ride around the area, with beautiful views. Bikes were in good condition and ready to go. Recommend the location- we will be back there.

They are an old-school, fully stocked "outdoor" store that harkens back to an era of local stores…read morethat seem to disappear, victims of REI's and Big Boxes, where staff are likely to be completely clueless about what they are selling. I stopped in for some gels and air canisters for my bike bag, and bent the ear of one of the bike shop employees who was more than happy to talk bikes. The store is a fly fisher's dream ( or money trap because of how much stuff they have!) - they are fully stocked with Skis ( even in summer!) - Bikes, Kayak/Canoe gear, hiking gear, camping gear - and topped with a knowledgeable staff. Worth a visit, worth supporting.

A New England classic, LLBEAN. The name itself represents Quality, Outdoors and exemplary Customer…read moreService. The Wayside Commons store located in Burlington, MA Is especially known for its dedicated and knowledgeable sales staff. I prefer shopping here as the employees excell in product knowledge and will go the extra mile to locate product and place orders through scouring inventory in other LLBEAN store locations. Simply the BEST.

Wow, I forgot how helpful people could be at the store! L.L. Bean is one of those stores I forget…read moreto come to when I'm looking for outdoor equipment. I have a big hiking trip coming up and decided to get some gaiters when I saw the forecast called for rain every day. when I arrived, I asked someone to help me find where they were. I asked her how to know whether or not I was getting the right size she not only told me what to look for and how they should fit, she suggested that I go try on a pair of hiking boots just to see how they feel with boots on when I move around. I went up to the shoe section and told them I was just there to try on boots to try on with my gators. Even knowing that I had no intention of buying hiking boots, this young man brought me out three pairs of hiking boots to try on. And yes, I realize this all may be a ploy to try to get me to buy hiking boots.... But the attention to detail is spot on! I came over to try on gators. He brought me only waterproof high cut boots. He also stuck around and helped me figure out which size gaitors to get. Well, I am now a happy customer with a good set of gaitors and yes, I also bought the hiking boots. They were on sale!

This is a really fun store! They have something for everyone! Footwear, swimwear, yoga clothes ,…read morecamping gear, and even stuff for your pets! I like that they have a lot of name brand clothing at a much lower price. It's also fun because it's always changing so you want to keep checking in. The staff seems to really enjoy working here and they are friendly and helpful. You cannot try clothes on at this time because of covid but you can return what doesn't fit. I found a pair of crocs here for my daughter at about half the normal price. My mom got a great pair of hiking shoes. I found a pair of sandals and some lotion. We will definitely be going back!

The store is very clean, and the staff are both helpful and friendly. The interior has a cozy,…read morewelcoming atmosphere, and the layout is well-organized by brand. I appreciated the variety of brands they offered, even though the prices were on the higher side, but that's to be expected with these brands. I ended up purchasing a cute vest for the upcoming California winter. Overall, it was a great shopping experience.

What a wonderful place to stop at if you are looking to pick up any gear or clothing to keep…read moreyourself warm or prepared for outdoor activities both cold and warm. Everything seemed to be well organized. The options are a bit pricey but they are stylish and appropriate for outdoor use.

Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful