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Wildwater Outfitters

4.5 (2 reviews)
PriceyOutdoor Gear

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17 years ago

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DICK'S Sporting Goods

DICK'S Sporting Goods

2.1(8 reviews)
0.7 mi
•$$

A few days ago we stopped in at Dick's to quickly buy a few items and I have to say that we had a…read moregreat experience. We stopped in during a weekday afternoon to buy a few Disc Golf discs, and it was nice to see that they had a large selection to choose from. As we were passing through the store we also looked at their clothing sections and found some great deals on sports apparel. To top off our experience we cashed out with a really polite employee who held a conversation with us and asked us about the local Disc Golf course. This is not the first time we have had this experience here, and it is nice to see that this store prides themselves on customer service!

WATCH THE PRICE THEY CHARGE YOU AT THE REGISTER. I had to walk back to do multiple price checks…read moremyself after the listed price on the shelf was lower than what they tried to charge me in after scanning the barcode (in fact, most products DID NOT have a listed price where I was looking). Last price check I did one of the employees was taking the sign away. Idk if it was to tell the person at the register or not but when I said something about it they said it was "store policy" to charge the listed price and not the inflated price in the computer.... Yeah pumpkin its also consumer law in MA. Staff was pretty sycophantic or checked out any time you tried to talk to them. Thanks I guess though, wound up saving hundreds just by getting so frustrated at the ordeal. Turns out, Holyoke Sporting Goods had the main sporting stuff I needed at a fraction at the price.

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DICK'S Sporting Goods
DICK'S Sporting Goods
DICK'S Sporting Goods

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Basically Bicycles

Basically Bicycles

3.0(8 reviews)
16.9 mi

I had my bike repaired there. The rear deraileur needed to be reassembled and reattached. The…read moreentire deraileur fell off my bike on my next ride. I was on vacation in VT. I took it to the store there, they showed me how it had been incorrectly reassembled and I took a photo. If the problem had happened while I was at any kind of speed, it could have resulted in serious injury. After ignoring my voice mail, I had a hard time getting him to look up from a magazine he was flipping through when I went by the store today. He refused any compensation for the bad repair, saying that I should have called him the day his repair failed -- I was in Vermont and it was not a day he is open! Even after showing him the photograph he refused to acknowledge his mistake. The repair was only a little over $40, so the compensation I was asking for was a pittance. So, he's sticking to his policies and has earned this 1 star review. Don't go there.

Basically bicycles may be a good trike shop, BUT THE OWNER should never be able to speak the word…read morebicycle. He has no idea what he is talking about and his customer service sucks. I traveled over 25 miles, after calling him and him telling me he had what I was looking for, it was t even close. And even when i was there he couldn't even listen to what I needed. As his web site says we know bikes he surly doesn't know bicycle parts or how to listen. I will never go there again and will never recommend basically bicycles. Good luck to anyone that goes there. do your own research because you will gather more information the. You would ever receive at basically bicycles.

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Wildwater Outfitters - outdoorgear - Updated June 2026

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