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    TrailersPlus - Albuquerque

    3.0 (2 reviews)
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    Services - TrailersPlus - Albuquerque

    Trailer repair

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    2 years ago

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    M C.

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    5 years ago

    This place is never open and never answer their phone... I sure hope Covid shuts this shit hole down for good!

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    Jackssons Trailers - 20ft 14ft Heavy Hauler

    Jackssons Trailers

    (2 reviews)

    Business Parkway/Academy Acres

    Horrible customer service. Went in to buy or order a distribution hitch, bearings and lights for a…read moretrailer. 3 employees in sight, 1 chatting with a customer about new cars, one typing the paperwork for the same customer and one leaning back in a chair with arms crossed in the office. The kid finally stopped typing and asked me if I needed help and I told him what I wanted. He got 1 bearing set and said he did not know about distribution hitches but the chatting guy did. I waited 6 minutes and nothing at all for help. Kid then asked office guy if any were in stock and was told no. Kid repeated the answer then went back to typing. No offer to order it or anything. Had to ask twice for a second set of bearings and to pay. They let several hundred dollars walk out the door because office guy too lazy to come assist when asked and the other felt it was more important to discuss new features in cars with a customer being assisted by someone else.. Will find another dealer. On a better note, the first time I went in there was a lady that helped me and she was friendly/attentive. If you do not see her at the counter then walk away.

    Find a company who values potential clients. Bait and switch website!! I called about four…read moredifferent trailers from their "current inventory quote for some reason all four trailers were not in stock but they did have a more expensive gooseneck. I asked to speak to manager or owner but go figure, the owner is out of town for the holidays. Today is January 4! The lack of management shows with these jokers!

    Tom's RV Service & Sales

    Tom's RV Service & Sales

    (35 reviews)

    Eastside

    Tom and his crew were great. I needed some add on items for my new trailer and everything was done…read morewithin a week from when I walked in the door. I wanted to buy an expensive item and was talked out of it with an explanation why I didn't need it. It saved me hundreds of dollars and was less profit for them. It was the best service that I have gotten from any RV dealer or service person I have ever worked with. I will be going back.

    We recently took our RV into this shop to have our slides adjusted, and after it being there for…read moreover two months, we finally got it back in a condition that was nowhere near what it should have been. The communication throughout the process was almost nonexistent. We were also given a quote that was not honored, which was extremely frustrating. When we tried to address our concerns, employees, including the owner, Tom, were argumentative and unprofessional. Tom yelled at me when I questioned the situation, then quickly changed his tone once the issue was pointed out more clearly. One of the technicians also yelled at us while he was trying to point out flaws in the work. The technician said he did not know what condition the trailer was in when we brought it in, but instead of listening or helping resolve the concerns, he became defensive and raised his voice. Because of the way he was acting inside our camper, he was told to exit. At that point, we paid them just to be done with the situation, but the work itself was very poorly done. The slides were not repaired properly. Cords were left hanging loosely from the slides, and the slides wobble when going out, which is not right or safe. The rollers they installed also appear to be set way too high and are now breaking into the wood on the slide floors. Because of this, we are having to do additional work ourselves just to prevent the slide floor from being damaged further. Overall, this was a VERY disappointing experience. Between the lack of communication, not honoring the quote, unprofessional behavior, and poor workmanship, I WOULD NEVER RECOMMEND THIS SHOP!!!

    All Heart Fleet Services

    All Heart Fleet Services

    (2 reviews)

    Business Parkway/Academy Acres

    Upon leaving the Balloon Festival we discovered our fifth wheel had no brakes. After several calls…read moreand a stop at another facility we made contact with Manny. At this time I discovered the disc brake caliper had broken off and tore the brake line off. We are 1300 miles from home, never good. Manny and George ordered the part needed to fix the brake line and to bleed the whole system. We left after a couple hours with 3 working breaks and will nurse our way home. Manny was upfront and honest, fixed it as best it good be and charged me a fair price to get us on the road. We we're blessed to have found him.

    we called over the phone. The guy that answered seemed very friendly. Told us no problem he could…read moreget right on fixing our RV. We were traveling across country. Explain to us to repair would not take longer than one to two hours it needed a new brake pod supposedly. The guy five days explaining he had difficulty with his crew /mechanics on hand. We were very patient called several times no response at the end of it. He was very rude. Gave us a very high bill explaining nothing in detail of what he done demanded cash as payment. We highly recommend you stay very clear of this company. He threatened to fight my husband and threatened to put a mechanics lien on the truck, even though we did not sign any paperwork or receive any written estimate prior to any work being done. The guy is a big-time scam. Artist does not know how to treat his customers screams and yells in your a very aggressive technique to threaten in payment or else. If you're looking for a reliable mechanic in and around Albuquerque, please do not use this company. We have seen various for reviews that stayed the same thing we wish we would've looked it up before deciding to take our RV to this guy. Bad business man in general he did not even fix the RV by the time we made it to Amarillo the brake pad that he supposedly replaced had to be replaced by the TA in Amarillo, which gave us a written estimate and a timeframe of the work to be done done a thorough inspection of our RV and said that everything that he said he fixed did not need fixed or has not had any repairs done to it. So we were definitely scammed. Please use caution if ever dealing with this company, but like I said previously, I highly recommend staying very clear of all hard fleet services.

    TrailersPlus - Albuquerque - trailerdealers - Updated May 2026

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