Amazing staff! Clean gym! Darren the cleaner is amazing at…read morecleaning very friendly too. Joel is kind hearted and genuine. Gym rat who loves his job. Richie is super nice and funny and gives great recommendations. Audrey is the greatest person so kind and you can tell she loves her job! Braiden on the weekend is so kind and helpful and is always cleaning! The new manager Suzanne is very kind, helpful, resourceful, respectful and kind! 10/10 staff. Amanda is a hard worker!

This is actually a really good gym. And one of the better planet fitness locations that I have been…read moreto. I do have a couple negatives that I would like to get out-of-the-way first however. The gym is DARK. Black floors, black ceilings, mostly black walls. Then add dim lighting. It wasn't always like this. It used to be fairly bright and cheerful. I'm not sure what vibe they're going for here. But it's just strange. Even the locker rooms are dark. Add to this the fact that they mostly play house or techno music. It's almost like you're inside of a nightclub. Not a dealbreaker by any means. The gym is absolutely huge. One of the larger planet fitness locations I have been to. It's spread out by very nicely and they have more equipment and machines than the typical planet fitness gym as far as I can tell. The place is very clean and appears to be well managed. All the equipment I used work properly. Of course they have long gotten rid of Olympic weights and bench presses and all that. But there's still a wide variety of weights and machines to fit just about any work out. The dumbbells top out at 75 pounds which is pretty typical for planet fitness. For the price, very hard to be beat. And overall, it's a really good location.

This place is a game changer for anyone who wants to get healthier, stronger, and improve overall…read morefitness. The opportunities available meet everyone's needs from people new to fitness to those with lots of experience. What sets this place apart is the personalized workouts and the support from trainers and other clients. I have many new friends and trainers to support me as I get stronger and healthier!

Great place. Steve, Deena, Madison and Michelle have made this an amazing experience. They will…read moretailor your work out if you have any limitations and still make you feel part of the group. The people I took the class with were amazing as well. I can't say enough good things about Conca Sport and Fitness. I only wish I found it earlier.

Great place to pop in for a quick swim in the indoor pool. Very friendly to guests like me who are…read moreon the road visiting from a distant branch.

I've been to a lot of different gyms over the last 15 years, and the Holyoke Y is one of my…read morefavorites. As a winter member there, I've used many, but not all of the facilities at the Y. The weight room is small but they have a good variety of free weights. I've gone at many different times, early in the mornings, later in the evening, and in late afternoon. At times it can be busy, but I think there is one major thing that cancels our the at-times busy-ness for me -- people there are SO nice. I know that another local "gym" calls themselves the judgement-free zone, but this Y is truly a comfortable place to work out. I've had nothing but positive interactions with people of all ages and cultural backgrounds - both staff and members - in the front desk area, in the weight room, cardio room and pool area, and in the locker room. I was searching to see if there were any deals right now because I had a membership for about 4 months last year and I was really surprised to see the negative reviews on here and I don't think they're warranted. If you want a reasonably priced facility with many different services to help you stay in shape, this is a great local spot for folks in the pioneer valley.

Recently, I was in Western Mass visiting my parents and what a cute location! I started Pure Barre…read morein Boston about a year ago and it has changed my life. I have never felt more in tune with my body and confident with myself. From a classic to an Empower or Reform class, I am challenged every single day and I appreciate that each studio changes their routine frequently. This location is extra cute because you can early tell there is a sense of community. The instructor announced that there would be a book club held next week and there were even Polaroid photos of members that finished recent challenges. I have nothing but good things to say about Pure Barre. It's home!

I cannot speak highly enough about this place! From the exercise itself, to the customer service,…read moreto the location, it's all wonderful! I started doing barre last year, and this was my first experience with it. I have a pre-existing knee injury that severely limits my ability to do any interesting workouts. I found barre and I was sold. It exhausted me, it was rewarding, and I seriously got so much stronger so quickly! It is an amazing experience. The teachers are motivating, the classes are inclusive of all body types and abilities, and everyone is kind. The goal is to get stronger - not hotter, skinnier, etc., which I really, really appreciate. The customer service is also fantastic! I have had some issues with my knee and as such have had to stop going recently. The customer service team worked with me to pause my account indefinitely so that by the time I come back, I won't be paying any additional fees or increased payments. They respond promptly to concerns, and are always apologetic if something goes wrong. I've never been worried about feeling heard with them. The location itself is very convenient, and has great hours. They have classes ranging from 6am to the evening, which I really appreciate! It's such a cute place, and is always sparkling clean. I would highly recommend checking this place out!

Thought I would write a review considering I recently joined and this La location cleaned house…read more And when I say that I mean staff. I guess there were a lot of complaints and hey, LA heard. The GM who signed me up for my membership was awesome and he's staffing some friendly people as well at the front desk as well. The pool is now fully functional and I've used it; its loaded with chlorine but I'm not mad considering id rather swim where its clean. The gym overall is very clean! The bathrooms do weird me out a bit but I think that's more of a personal problem and not something La should be concerned about. Also, every class I've taken has been awesome! Highly recommend.

Machines haven't been cleaned since the Reno. Spiderwebs around lights. Rack of free weights has…read morenever been wiped down. Sauna been down several weeks on the men's side. I'm starting to ask myself why did I switch to this gym. It's sad cuz the size of this gym and everything it offers is very disappointing when day after day you notice the same dirty spots.

AWFUL GYM! Outdated dangerous equipment. Management fires staff member who advocate for better…read moresafety and fat shame gym goers!! An instructor told the gym owner that people were getting hurt on the old spin bikes (the clip came off of one and a woman hurt her ankle) His response? The people taking the classes have no business being there since they're so fat. And that overweight people shouldn't be working out. Then he FIRED that instructor with no warning!!! I do not support a gym that fat shames and that ruined a woman's livelihood because she advocated for the members. Jackie was the only reason I went to club fitness. In my 8 months going there she has had to add 4 additional classes because all her other classes were at full capacity. People woke up at 4 AM to register for her spin class. The gym is deleting all comments and disabling reviews. Gym managers are harassing members from their personal Facebook accounts. The official statement was that saying that Jackie's spin classes were dangerous because she did unique moves... yet they JUST posted a video of her spin class on their Facebook page for marketing!! Also she was not given any warning about these "dangerous classes" previous to her termination. I liked this gym because I thought everyone was welcome. Body builders to people starting their fitness journey. I wanted to give my money to a local chain, not a big company. But I will NOT support a company that fat shames, wrongfully terminates instructors and ignores safety.

The "7-day guest pass" is not free. If your ID does not state that you live in THAT TOWN…read morespecifically (not even the town next door which to me is still considered "local") you have to pay. Please update your website with the correct information before inconveniencing people. The GM at the Chicopee branch was quick to dismiss me when I approached her with this information. Any welcoming and professional gym would apologize and offer a free drop in day.

Very Clean!!! Love this place. Plenty of equipment to choose from that is well kept and clean. i go…read morein the morning and the atmosphere is great. The staff is friendly and the members are as well. They mix it up with a good variety to choose from cross training, areobic equipment, etc...would highly recomend!!

The staff here is incredible! My son had his first powerlifting meet & had no idea what to do or…read moreexpect. Everyone there took him under their wings & helped him prepare both mentally & physically for this competition. Because of the people at this gym, what we thought was going to be an awful experience (& a 1 & done competition) turned into one of the best experiences my son ever had. They all cheered for his success like he was part of their family. I wish we lived closer otherwise we would make this our gym. Anyone in the area looking for a friendly & helpful environment to work out with knowledge staff, should definitely check this gym out.

EVERYTHING STOLEN. This morning, between the hours of 6am and 7am my car got the window smashed…read moreopen and thieves took EVERYTHING. Healthtrax is NOT a safe location.

Machines are old and in terrible condition, there's only one smith machine, some of the treadmills…read moredon't work there's only 3 stairmasters and one makes a really loud noise and at one point only 1 worked. At 43 dollars a month it is definitely not worth the money when they don't put back any in the gym. You also have to pay to cancel your membership. There's only 1 basketball hoop on the court and sometimes either the steam room or sauna isn't even working. Go to planet fitness lol.