My air conditioning system just started not working properly (would not blow out cool air and on a…read morereally hot day) and I called Bruce Heating and Air Conditioning in Hermiston. Note: they had not installed this particular unit, but were willing to do the repair. They also were able to send a Tech over the same afternoon all the way to the Heppner area (Reynaldo R--a senior maintenance technician). After performing a leak check he identified the problem in the outside unit--was a leaking refrigerant from a copper tube connection inside the main housing. Reynaldo was extremely professional in his repair and also had provided me a verbal estimate of potential costs. It was not cheap as it took him nearly 4 hours to complete the difficult task of trying to weld the small leak on a copper tube line--problem solved in 1 day. In the end, I have been and will continue to be a very satisfied customer with this Company. Thanks Bruce for the very quick response and professional service--Reynaldo is an outstanding employee!

Furthest from reliable, not responsive. I call daily... I don't get to talk to anyone but I know…read moreChris the im assuming office managers voicemail is continually full so he doesn't get msgs. I paid 14k for a whole house system. It was poorly designed (too small) during instal a tech fell through the ceiling... The return air in the master is not cut in... in a year I haven't needed to change the filter... sooo... it's still brand new. The unit is trash for heating in the 15-20f range.. i got an awesome $900 power bill because they didn't cut in the secondary return... as the main return plugged and tripped on high pressure.. heat strips are great. Except the one that melted.. I've called about the entire system for a year... no response besides the obligatory 1 year maint... I contacted Doua the designer installer sales guy... for a quote for just changing out the new unit to a gas unit. He quotes me 10k for just a unit... then never responds to emails.. nor does anyone else. Maybe I'm being impatient but when somone tells you that they will call back tomorrow and still hasn't for almost two weeks..(chris the office manager or sales manager)

excellent service. employees very knowledgeable won't find a more trustworthy group of peopleread more

What an amazing company! From the phone call to every employee I came in contact with they made me…read morefeel like I was important. Just bought this house which has been neglected for years. They came here with masks on their faces and smiles in their eyes. From the Owner to the Apprentice they were so personable! They made every task seem simple and important. We had a very clogged drainage system pretty much everything was clogged up and slow moving. They installed a new water heater in a new location. Installed a new toilet that has the multi flushing depending on what your flushing. Installed a new faucet and changed the piping to be easier to drain. They cared about the new equipment they were installing to the point that John was going to go back to the office to get a different faucet, because the piping came out of the box a little kinked. I asked him if it would have any affect on the usage. He said no that it just wouldn't look as nice. I had to convince him that it was going to be under the sink so I was okay with it being a little kinked. This poor old house just found plumbers that are going to help us update it's plumbing and earned lifetime customers! Thank you so much for all of your hard work!

Inexperienced "technician" came to my house and misdiagnosis was made before handing over $345 for…read moreadding 3lbs of r410A with additional unneeded tests recommended to fix the problem with the heat pump. After tech leaves nothing changed except loosing $345. Had to call them back after unit froze up again the next day. So that time a few days later, a different guy came by request and performed a correct diagnosis but asked for another diagnostics fee with a quote for a return appointment and repair with parts needed to fix it. The quote was $526. See the problem here? That's a total of almost $900 to fix a simple issue that is very common. I told the "technician" thanks but now I have to talk to my wife about it (I already knew what I was going to do at that point). The tech asked for another diagnostics fee and I declined saying we already paid for that. Anyways I ordered the parts online and fixed it myself for $36 via EBay, internet research and YouTube

I am very happy with the service technician that was sent out to us today.his name was christian…read moreFabela. He came out and did his job quickly and efficiently with a great attitude. I highly recommend requesting him if you use aces.

These folks continue offering great service at reasonable prices. I have been trusting my heating…read moreand A/C units to them for 20+ years through their gold star program. Great people and company.

We woke to a very cold house last week. Our furnace would not turn on and it was very cold outside…read more I called every hearing and cooling business in town. Jason Laugh was the first to respond. He arrived at our home when he said he would and replaced our thermostat in short order. He also checked out our system and discovered other minor issues needing repair. He was prompt, professional, honest and very polite to my whole family! Thanks Haigh heating for our warm house!!!

I am very pleased at how quickly they came out to help us get our air conditioning up and running…read moreagain.Friendly and thorough with the job.we appreciate having our mini split working again.I would definitely use them again and I'm going to sign up for their maintenance plan :)

I called this establishment in an urgency to get my car, detailed and my home pressure washed. They…read morecame that same week and offered affordable services. I would highly recommend this business. I have referred them to numerous truckers as they also do washouts and have heard nothing but good feedback!

I live out of town and needed my boat cleaned and pressure washed. Lucky did a great job, charged…read morefairly and took care of everything without my needing to be there. Very fair, honest and reliable. I would recommend highly.

Dr. HVAC. I would highly recommend. Courteous, punctual, efficient, knowledgeable and reasonably…read morepriced.

On a late Friday night Jeffery was able to repair my sisters 20 year old hot water heater. Not only…read moreis he professional and quick he has incredible "problem solver" skills to solve the issue with minimum costs! Of the hundreds of handymen, I have hired over the past 45 years in Eugene and Echo/Hermiston I would say Jeffery is the best!