Hi, my name is Piper Weber and I am a 13 and one half year old chocolate lab that is using my…read moreadopted mom to channel my feelings of gratitude and appreciation for my friend and veterinary acupuncturist Dr. Dawn Greenberg. Dr Dawn has been visiting me about two times a month for well over a year now. Before her treatments, I was starting to limp and having much more difficulty navigating the steps I needed to use to go outside. Jumping on to my parents' bed at night when it was time for us to all go to sleep together, was becoming a hit and miss (mainly miss) experience. My regular vet, whose opinion we respected, had done everything in his power to help me. However, despite monthly Adequan injections, I was obviously still experiencing pain and compromise to my daily functioning. In fact it was during a routine visit to my conventional veterinarian when my mom questioned him as to what else could be done that could help address my arthritis. My vet discussed some alternate non medical treatments. Out of all the options mentioned, he recommended acupuncture as the most effective. He explained that although he didn't offer that service in his animal hospital, he encourages it. He related how he personally had treatments himself, and definitely benefited from them. When asked for a referral to his own personal acupuncturist, we were informed that pets needed different acupuncturist specialists then people, as the training necessary to be an expert and certified for that, was extensive and specific. We decided we were going to try and see if acupuncture could work for me. Coincidentally, at about the same time we actually heard about Dr. Dawn from another source. In addition to the vet's recommendation, my dog walker told my mom about how her 20 year old daughter's Bell's palsy, which was lingering, was almost spontaneously resolved after one treatment with acupuncture. My dog walker (who is also a great caring person, and has three dogs herself) said her daughter's acupuncturist told her about a veterinarian acupuncturist that she said was terrific. Enter Dr. Dawn Greenberg into our lives. As soon as I met Dr. Dawn, her soft voice, gentle pets to my head and reassuring manner won me over. Being a big, territorial kind of guy, it was great that she traveled to my own home to give me my treatments, which greatly reduced any any stress that I may have had, if I went to an unfamiliar office with strange smells and cold steel tables that I would associate with unhappy thoughts. It also helps that my mom stays with me right on our own couch during the treatments. I am preoccupied with conversation and kisses and I usually don't notice or ever flinch as the tiny needles are very slowly applied. Dr. Dawn patiently answers all questions and addresses all my mom's concerns. Dr Dawn is very involved with my health in general, and doesn't restrict her advice to my acupuncture alone. She was a conventional veterinarian prior to becoming a specialist in this field, so she is very knowledgeable. There was the time when after a treatment I was feeling so much better I was able to jump up unnoticed with my front paws onto the kitchen counter and ate some vegetable souffle that contained onions. Boy, when my mom called up Dr Dawn hysterical that she was afraid that those onions were potentially poisonous, Dr Dawn calmly talked my mom through what to do. And then there are all of Dr. Dawn's suggestions, like changing to a more effective anti flea and tick application then the one I had been using for years. She also told my mom about these toe-grips that slip over my nails and help walking by decreasing the slipping on the tile and wood floors. Most recently after Dr. Dawn attended a week long out of town advanced training course for new treatments and told us about a video she became aware of there, that had strength training exercises to help with weakness in my back legs, which she explained is one of the problems. Then, there was one time when I missed my Adequan injection at my general vet. Due to my mom's working schedule I would have had to wait another whole week to get it. When my mom voiced her concern about the delay, Dr Dawn ran into her car and returned with the proper Adequan shot and gave it to me right there and then! Talk about service with a smile. I have the utmost respect for her and am so glad to have the very nice Dr. Dawn in my life. In addition to looking forward to her visits (I even get so excited I jump up to greet her) it really seems that the treatments are helping me. Since I am very allergic to almost everything, typical analgesic pain reduction medications are out of the question for me. So, without the acupuncture treatments, I am afraid that my life would be so much more restricted due to pain. I just wanted to let others know of my experience so perhaps they too can consider this as a valuable alternative. Thank you for listening to my story, Pipie

Dr. "Dawn" is a gentle, caring veterinarian . We were blessed to have been one of her patients …read more Our dog Rosie began treatment with Dr. Dawn at 10 years old for arthritis and cushings disease . The treatments were targeted to relieve her discomfort and it worked . I'm quite sure that the laser treatments prolonged Rosie's life and certainly improved her quality of life . You are very lucky if Dr. Dawn treats your pet as she is in high demand . Our veterinary practice highly recommended Dr dawn and so do I !

The best fat in New York State. Very caring and. understanding. She listens to everything you…read morehave to say and has so much compassion . She literally deserves an award for being such an animal lover. Can't say enough good about her .

NOTHING short of the best Vet I have ever met! Dr. Hershman is absolutely amazing. I brought my 7…read moreyr old Chihuahua here for a second opinion regarding a much needed overdue dental procedure. I was drawn to Dr Hershamn because I appreciate a Holisitic approach to all things medical. To start I was so impressed by Alison who runs the office. From my first email I knew this would be a great experience. Alison answered all questions and was super accommodating regarding scheduling. I was blown away by the amount of time and care Dr. Hershman took to explain the pre and post procedure care. I was so nervous about the procedure. Little Red had a major cleaning and had several teeth removed. She did great! Dr. Hershman stayed in contact with us and continued to check on her during the days after, including days she was off. She was super responsive to all our questions. The techs in the office are also very friendly and I felt safe leaving Red with them. I can't imagine ever using a different vet.

Dr. Ray's help and support as we said goodbye to our wonderful cat was exactly what we were hoping…read morefor. He was able to accommodate a same-day request as Maggie May's health went downhill a little quicker than we had expected, and was very clear as he walked us through the steps and what to expect. Most importantly, Maggie May had a relaxed and peaceful end of life in her own home with the people who loved her.

How do you write a positive review when the subject is euthanasia? Well this is how. My little girl…read morehas been dealing with arthritis and other complications. So besides needing eye drops for glaucoma and a cataract she required Prednisone. Well we all see these commercials for wonder drugs ( the wonder is why we take them with all the side effects) so even though the Prednisone gave my girl relief it slowly started to effect other systems. Last week in what appeared to be overnight she slowly stopped eating but only drank. That was a red flag. Took her to an emergency facility which was a nightmare. Four hours sitting around waiting for some diagnosis. Every so often someone would come out and give some empty info. Finally a vet came out and provided me with a 3 page plan with an estimate that sent me to the cardiologist. This where Zen Dog comes in. Based on the diagnosis and the plan with no light at the end we felt the best most humane course of action was to euthanize. Spoke with Dr. Ray., he could not have been more understanding and compassionate. He showed up at the house took the time to explain the process. Once comfortable with what was going to happen he started. Dr Ray gave us time to be with her and comfort her until the end. It was a very tough thing to deal with but she went with family around in her home and peacefully. If anyone who reads this is at that point with their beloved pet, Zen Dog is in my opinion a great comforting option

Dr Thayer and his entire staff are wonderful. They have cared for our dog and cat over many years…read more We had our spicy cat in yesterday for his yearly exam, and of course I could not get him to take enough of his gabapentin, so he was extra spicy for the entire team. They handled him with great care and respect, and he was able to get a full exam, his distemper shot, and his blood drawn. Very impressive! I have full confidence in Dr Thayer and his team, which is well deserved.

Do not trust this place with your pets-- they ignored my dog's infected cyst for months and told me…read morethere was nothing to do about it and I had to find a specialist on my own that removed it immediately and told me they couldn't believe that a vet gave us that feedback. They took hundreds of dollars from us and also refuse to refill his prescription for pain. This is a money hungry establishment that cares way more about raking in dollars vs actually caring for animals that need help . Go literally anywhere else

I can't thank Cornell University Veterinary Specialists enough for saving our cat's life - twice -…read morein 2025. Ginny simply would not be here today without the incredible skill, dedication, and compassion of the CUVS teams. Dr. Forman was exceptional, always taking the time to explain every detail and support us through Ginny's two surgeries and ongoing treatments. Dr. Bentley and Dr. Morgan performed the surgeries that quite literally saved her life, and we will be forever grateful. During Ginny's two hospital stays, the Internal Medicine team and nurses cared for her as if she were their own, giving us peace of mind during some of our darkest days. Dr. Wynne also went above and beyond by addressing secondary issues during her recovery. We will always be grateful to everyone at CUVS for giving us more time with the cat who means the world to us.

Warning, long post…read more Do not take your pet here unless you want them to die. My poor sweet cat, Artemis, died in agony less than 24 hours after a procedure at Cornell University Veterinary Specialists. She was hospitalized multiple times for evaluation of weight loss and GI disease. On June 16, she underwent endoscopy with biopsies and a liver FNA with Dr. Forman. I was told the procedure was uncomplicated and that she was stable and good to go home. This was strike 1, they discharged her too soon. After discharge, she was clearly not okay. On the drive home, I noticed intermittent wheezing. Once home, she became progressively lethargic, hid from us, vomited, had worsening abdominal distension, and appeared to be struggling to breathe. I called the hospital because I was concerned about her respiratory status. I was told these signs could be related to anesthesia and her anti-nausea meds wearing off and that I should monitor her. As a physician, I knew better. I ignored that advice and brought her back to the ER, which I ultimately regret. In the ER, I met Dr. Zenobya Clarke, who was taking "care" of Artemis. She confirmed that she was in respiratory distress and gave her butorphanol (FYI, pet owners cannot observe the treatments, pets are taken to a back room while we are made to wait in a separate room for updates). She disclosed that she accidentally gave "double" the dose, and when I asked her for the exact amount, she said she gave 1 mg/kg of body weight, when the typical dose is 0.2 mg/kg. So she overdosed her by 5 times, not double like she said. When I mentioned that, she acted flippantly like it was no big deal. Strike 2. When I received her medical records after her death, turns out she had actually given 2 mg/kg, so she gave 10 times the amount in an already sick cat. A medication error of that magnitude should never happen. She told me Artemis would be admitted to the ICU and said she looked stable so I could go home. I asked to visit her before I left and noticed that she was open-mouthed breathing and in terrible condition. She was bradycardic and hypotensive on the monitor, none of which was mentioned to me. Strike 3. The vet swore she looked ok just before, which I find hard to believe. I had to point out how unstable she looked. Throughout the visit, Dr. Clarke was callous, brushed off her errors, and seemed like she did not know what she was doing. I found out after the fact that she was a resident with seemingly no oversight. Despite treatment, Artemis' condition rapidly deteriorated. She developed severe respiratory distress, began vomiting blood, and we made the heartbreaking decision to euthanize her to end her suffering. She was the sweetest, gentlest, most affectionate cat, and to see her die in such a horrific way was devastating. I understand that not every patient can be saved. What I cannot understand is how a patient who was reportedly stable enough for discharge could deteriorate so dramatically within hours, why my concerns about her breathing after discharge were dismissed initially, and how a 10-fold medication overdose occurred during her care. Instead of celebrating my upcoming wedding in a few days, I was forced to say goodbye to the sweetest cat I have ever known. I am left with profound grief, unanswered questions, and a complete loss of trust in a hospital I believed would provide the highest level of care. On top of that, I spent almost $15K at Cornell only for them to ultimately cause her death at their neglect. Artemis trusted me and willingly went into her carrier. I had to return home with an empty carrier and a broken heart.

I am grateful for finding Spot On. I recently had to travel to Europe to care my dad and hate to…read moreleave my Chihuahua with anyone for more than 2-3 days. I decided to get his documents and get him certified for travel to Germany my local direct to dislocation for the paperwork. They made the process extremely simple, straightforward, explained all the details. It was not a cheap proposition, but the piece of mind they gave me was worth every penny. After my trip, I became a return customer for my ChiChi's routine care. I must point out, the staff here is extremely friendly and everyone is just so pleasant.

UNPROFESSIONAL AND EXTREMELY DISAPPOINTING…read more We scheduled a consultation for stem cell therapy for our dog. Before the appointment, I specifically called to confirm that it was a free consultation because we only wanted information about the procedure and pricing at this stage. I was clearly told it was free. When we arrived, we were placed in a small, closed, hot room and waited almost 30 minutes. Not ideal, especially with our dog. As we were leaving, we were suddenly told we owed $160. I was shocked. I explained that I had called beforehand and was told it would be a free consultation. The front desk employee responded that "there is always a charge." I asked them to listen to the recorded call because I had specifically confirmed this before coming in. She said she would "go talk to the manager," and we waited another 15 minutes. She came back and said they wouldn't charge us today -- but that we would still have an open balance on our account. That makes absolutely no sense. If it was their mistake, why would we still owe the money? I asked to speak with the manager and requested to listen to the recorded call myself. The manager came out and refused to let us hear it, repeating that we would still have an open balance. After a long, stressful conversation, she finally admitted it was a mistake made by the front desk staff -- but still insisted we owed the money. That is unacceptable. We left feeling frustrated, stressed, and completely disrespected. If a clinic makes a mistake, they should take accountability -- not push the cost onto the client. This experience showed a serious lack of professionalism and integrity. We will not be returning for stem cell therapy or any other service.

These guys have treated my cat Fred so well during his radiation therapy. Everyone there is…read moreempathetic and knowledgeable. The front staff couldn't be kinder or more helpful. I highly recommend ASC for radiation therapy.

This is the most wonderful Vet practice. My dog was diagnosed with Lymphoma cancer 2 months ago…read more Only 6 years old. The Vets here are all specialist from the highest rated Vet schools (Penn, Cornell, Tufts). They have all been so wonderful as I deal with this trauma. Empathetic, professional, experts. The staff is equally wonderful. They make my pup feel so comfortable. She is doing chemo now after a week of radiation, and so far her recovery has been excellent. I know this disease is not curable, but I'm confident they are providing me with the best care possible to keep her alive with good quality of life for as long as possible.

Michelle is welcoming , her energy is calming. Dutchess is the perfect assistant as she laid on top…read moreof me during my session which allowed me to release and relax. During the session, I felt an urge to let it out and cry. Afterwards I felt light and had clarity.

From the owner: Dutchess’ Reiki Center…read moreA sacred space for healing, connection, and inner peace—for both animals and their human companions. At Dutchess’ Reiki Center, we honor the deep energetic bond between people and their beloved animals. Through gentle, intuitive Reiki, we help restore balance, release emotional and physical tension, and support the natural healing process in both species. Each session is guided by compassion, intention, and a deep respect for the wisdom of the body and spirit. Whether you’re seeking peace for yourself, comfort for a cherished pet, or shared healing together, this is a place where you can both feel seen, safe, and renewed. Led by Dutchess, our calm and intuitive canine guide, we invite you into a space where energy flows freely and healing unfolds naturally. Sessions are by appointment only, offered in a serene and supportive environment. Reconnect. Restore. Remember the harmony within.

We had been taking my puppy for a foot injury. She initially received stitches and started on…read moreantibiotics. We were bringing her in for the recommended daily dressing changes (which weren't cheap) On the second day she had wound cultures sent (we paid for them). Today we asked for the results and were told that one of the organisms were resistant to the antibiotic. They had the results for 4 days. If we didnt ask were they ever going to tell us. When my wife told me I called the office and the woman I spoke with could not have been any ruder. Perhaps she didn't like that she couldn't BS me after i told her I was a doctor. All she had to do was aopologize

My dog Harvey had ACL surgery in September 2025. Firstly I…read morewill say Dr Arnold Lesser "appears" to have competently performed the surgery. Now the bad part. The office he works out of is interested in 1 thing. Not my pet's well being. They are interested in money. The deal was a flat "package deal" of $6500. This was supposed to be $1000 discount as per Dr Lesser. This was said to me and my wife VERY clearly. That was the fee and no additions unless something went horribly wrong. Thankfully nothing did. He is healing. At each time of bringing Harvey in for the next step the office staff attempted to overcharge me. Each time I explained that the arrangement was a package deal of $6500. Each time they had to consult someone else as if it is not stated clearly on the invoice they and I both have copies of. Each time they backed down. Until... today. We are 10 weeks out from removing his stiches. This is the timeframe that Dr Lesser instructed me to bring him back for his final xray to make sure everything is good. It was NEVER said that this xray was an additional fee. Never did anyone tell me when I made the appt that there was an additional fee. I got there this morning to be confronted with an $854 estimate for this xray. I protested and said exactly what I said the prior 2 times. I was being over charged for a "package deal". First by the nurse, then the office manager. I asked her to contact Dr Lesser. She claims he says that is not what he said. YES YOU DID! Dr Lesser I hope you read this and 1 of 2 things happens: either you chew out the people who lied about what you said and reschedule Harvey's included xray OR you call me at (631) 258-8766 and apologize for lying to me. One of you is lying. You absolutely said the price was $6500 for everything. I cannot, with good conscience, say my dog was mistreated in any way at this place but I DEFINITELY was. I guess the bottom line is you had better get every little thing in writing from this place as far as cost because they WILL try to screw you. I gave 2 stars instead of 1 because Harvey is OK.

Busy establishment. The receptionist chappie seemed a little overwhelmed, as when I arrived at 8am…read moresharp another three people walked in with pets at the same time and not all had appointments. I have no issue with the price - I read other reviews where clients complain about the charges but they need an education. I guess this place has more customers than they can handle (great!) which was borne out by my impression of a lack of customer service - otherwise I would give 5 stars. The only issue I had is as follows: Bottom Line- is the cat made it out alive - with only two nails cut and bleeding so we should be thankful. Other than that he was clean and fur trimmed and smelled of roses - I did want to address the bleeding nails issue though and called back to speak to Bianca the owner and left two messages with the receptionist for her but no return call. Unimpressed with this. Customer advice now: If your groomer injures (or cuts accidentally) any pet, I as they owner like to be the first to know - tell me when I arrive to collect little Schnoz, and not have me find out when I get home and the cat winces when I pick her up and I see blood on her paws. I'm not being too dramatic either - just tell me when I come to collect the animal... like: "Hi Mr Blobby, I'm afraid Bob our groomer had a little difficulty bathing your cat Schmucko, and when clipping his nails, two of them were cut a little too close to the quick and bled a but please don't worry, he's fine now but we apologize- and be assured he will probably do better next time once he's more familiar with our staff...." Now if you told me something along those lines when I arrived to collect little Schmucko - fine....I'd be absolutely fine with it. By the way I am a military veteran so used to seeing a bit more than Fido's uncomfortable toes - so please know I'm definitely not being overly dramatic at all- it's all relative. I was more upset that I wasn't told promptly and didn't get a call back from the owner. The cat can and will get over it! As for the staff - no one has "time" for the customers as they are so busy. Again, customer service would do well here because clients need to be reassured of quality service and prompt and efficient grooming. Having been told "one hour" but in the end it took three hours: not a biggie again but do try and manage customers' expectations. Tell me' "It may take three hours but we might be done earlier and will let you know." The reception rooms smells bad - dog and cat funk and wet matted hair and poop all mixed together. Get the ventilation going. As I said, the cat made it out in one piece so we will return again but not for a while. It would have been nice to get a call back. One week later and I don't think it's going to happen.

Asked for a Teddy Bear cut, showed Bianca the picture of the cut,…read more 4hrs and $115 dollars later~ What a botched up job!!