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    Tranquil Paws Veterinary

    5.0 (1 review)
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    8 years ago

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    Zen Dog Veterinary Care  At Home Pet Euthanasia

    Zen Dog Veterinary Care At Home Pet Euthanasia

    (19 reviews)

    Dr. Ray's help and support as we said goodbye to our wonderful cat was exactly what we were hoping…read morefor. He was able to accommodate a same-day request as Maggie May's health went downhill a little quicker than we had expected, and was very clear as he walked us through the steps and what to expect. Most importantly, Maggie May had a relaxed and peaceful end of life in her own home with the people who loved her.

    How do you write a positive review when the subject is euthanasia? Well this is how. My little girl…read morehas been dealing with arthritis and other complications. So besides needing eye drops for glaucoma and a cataract she required Prednisone. Well we all see these commercials for wonder drugs ( the wonder is why we take them with all the side effects) so even though the Prednisone gave my girl relief it slowly started to effect other systems. Last week in what appeared to be overnight she slowly stopped eating but only drank. That was a red flag. Took her to an emergency facility which was a nightmare. Four hours sitting around waiting for some diagnosis. Every so often someone would come out and give some empty info. Finally a vet came out and provided me with a 3 page plan with an estimate that sent me to the cardiologist. This where Zen Dog comes in. Based on the diagnosis and the plan with no light at the end we felt the best most humane course of action was to euthanize. Spoke with Dr. Ray., he could not have been more understanding and compassionate. He showed up at the house took the time to explain the process. Once comfortable with what was going to happen he started. Dr Ray gave us time to be with her and comfort her until the end. It was a very tough thing to deal with but she went with family around in her home and peacefully. If anyone who reads this is at that point with their beloved pet, Zen Dog is in my opinion a great comforting option

    Cornell University Veterinary Specialists - Last chemo day

    Cornell University Veterinary Specialists

    (159 reviews)

    I can't thank Cornell University Veterinary Specialists enough for saving our cat's life - twice -…read morein 2025. Ginny simply would not be here today without the incredible skill, dedication, and compassion of the CUVS teams. Dr. Forman was exceptional, always taking the time to explain every detail and support us through Ginny's two surgeries and ongoing treatments. Dr. Bentley and Dr. Morgan performed the surgeries that quite literally saved her life, and we will be forever grateful. During Ginny's two hospital stays, the Internal Medicine team and nurses cared for her as if she were their own, giving us peace of mind during some of our darkest days. Dr. Wynne also went above and beyond by addressing secondary issues during her recovery. We will always be grateful to everyone at CUVS for giving us more time with the cat who means the world to us.

    My dog Rudy has been treated here twice. The first time was a consult and surgery for a large soft…read moretissue sarcoma, and the second was for a consult on a malignant melanoma. Both times we saw Dr. Morgan. He spent a lot of time explaining everything to us and making sure all of our questions were answered. He was very good with Rudy, who is by nature an anxious dog. The soft tissue sarcoma surgery was a complete success, with no recurrence of the cancer for 3+ years. We are still deciding how to proceed with the malignant melanoma. I highly recomment CUVS. They are compassionate, professional, and highly skilled veterinary doctors.

    Spot On Veterinary Hospital & Hotel - Very alert going in byt never the same after this visit. Still waiting for labs I was charged $800 for.

    Spot On Veterinary Hospital & Hotel

    (95 reviews)

    I am grateful for finding Spot On. I recently had to travel to Europe to care my dad and hate to…read moreleave my Chihuahua with anyone for more than 2-3 days. I decided to get his documents and get him certified for travel to Germany my local direct to dislocation for the paperwork. They made the process extremely simple, straightforward, explained all the details. It was not a cheap proposition, but the piece of mind they gave me was worth every penny. After my trip, I became a return customer for my ChiChi's routine care. I must point out, the staff here is extremely friendly and everyone is just so pleasant.

    UNPROFESSIONAL AND EXTREMELY DISAPPOINTING…read more We scheduled a consultation for stem cell therapy for our dog. Before the appointment, I specifically called to confirm that it was a free consultation because we only wanted information about the procedure and pricing at this stage. I was clearly told it was free. When we arrived, we were placed in a small, closed, hot room and waited almost 30 minutes. Not ideal, especially with our dog. As we were leaving, we were suddenly told we owed $160. I was shocked. I explained that I had called beforehand and was told it would be a free consultation. The front desk employee responded that "there is always a charge." I asked them to listen to the recorded call because I had specifically confirmed this before coming in. She said she would "go talk to the manager," and we waited another 15 minutes. She came back and said they wouldn't charge us today -- but that we would still have an open balance on our account. That makes absolutely no sense. If it was their mistake, why would we still owe the money? I asked to speak with the manager and requested to listen to the recorded call myself. The manager came out and refused to let us hear it, repeating that we would still have an open balance. After a long, stressful conversation, she finally admitted it was a mistake made by the front desk staff -- but still insisted we owed the money. That is unacceptable. We left feeling frustrated, stressed, and completely disrespected. If a clinic makes a mistake, they should take accountability -- not push the cost onto the client. This experience showed a serious lack of professionalism and integrity. We will not be returning for stem cell therapy or any other service.

    Atlantic Coast New York Veterinary Specialists

    Atlantic Coast New York Veterinary Specialists

    (159 reviews)

    My dog Harvey had ACL surgery in September 2025. Firstly I…read morewill say Dr Arnold Lesser "appears" to have competently performed the surgery. Now the bad part. The office he works out of is interested in 1 thing. Not my pet's well being. They are interested in money. The deal was a flat "package deal" of $6500. This was supposed to be $1000 discount as per Dr Lesser. This was said to me and my wife VERY clearly. That was the fee and no additions unless something went horribly wrong. Thankfully nothing did. He is healing. At each time of bringing Harvey in for the next step the office staff attempted to overcharge me. Each time I explained that the arrangement was a package deal of $6500. Each time they had to consult someone else as if it is not stated clearly on the invoice they and I both have copies of. Each time they backed down. Until... today. We are 10 weeks out from removing his stiches. This is the timeframe that Dr Lesser instructed me to bring him back for his final xray to make sure everything is good. It was NEVER said that this xray was an additional fee. Never did anyone tell me when I made the appt that there was an additional fee. I got there this morning to be confronted with an $854 estimate for this xray. I protested and said exactly what I said the prior 2 times. I was being over charged for a "package deal". First by the nurse, then the office manager. I asked her to contact Dr Lesser. She claims he says that is not what he said. YES YOU DID! Dr Lesser I hope you read this and 1 of 2 things happens: either you chew out the people who lied about what you said and reschedule Harvey's included xray OR you call me at (631) 258-8766 and apologize for lying to me. One of you is lying. You absolutely said the price was $6500 for everything. I cannot, with good conscience, say my dog was mistreated in any way at this place but I DEFINITELY was. I guess the bottom line is you had better get every little thing in writing from this place as far as cost because they WILL try to screw you. I gave 2 stars instead of 1 because Harvey is OK.

    We had been taking my puppy for a foot injury. She initially received stitches and started on…read moreantibiotics. We were bringing her in for the recommended daily dressing changes (which weren't cheap) On the second day she had wound cultures sent (we paid for them). Today we asked for the results and were told that one of the organisms were resistant to the antibiotic. They had the results for 4 days. If we didnt ask were they ever going to tell us. When my wife told me I called the office and the woman I spoke with could not have been any ruder. Perhaps she didn't like that she couldn't BS me after i told her I was a doctor. All she had to do was aopologize

    Pampered Paws Pet Grooming

    Pampered Paws Pet Grooming

    (93 reviews)

    Busy establishment. The receptionist chappie seemed a little overwhelmed, as when I arrived at 8am…read moresharp another three people walked in with pets at the same time and not all had appointments. I have no issue with the price - I read other reviews where clients complain about the charges but they need an education. I guess this place has more customers than they can handle (great!) which was borne out by my impression of a lack of customer service - otherwise I would give 5 stars. The only issue I had is as follows: Bottom Line- is the cat made it out alive - with only two nails cut and bleeding so we should be thankful. Other than that he was clean and fur trimmed and smelled of roses - I did want to address the bleeding nails issue though and called back to speak to Bianca the owner and left two messages with the receptionist for her but no return call. Unimpressed with this. Customer advice now: If your groomer injures (or cuts accidentally) any pet, I as they owner like to be the first to know - tell me when I arrive to collect little Schnoz, and not have me find out when I get home and the cat winces when I pick her up and I see blood on her paws. I'm not being too dramatic either - just tell me when I come to collect the animal... like: "Hi Mr Blobby, I'm afraid Bob our groomer had a little difficulty bathing your cat Schmucko, and when clipping his nails, two of them were cut a little too close to the quick and bled a but please don't worry, he's fine now but we apologize- and be assured he will probably do better next time once he's more familiar with our staff...." Now if you told me something along those lines when I arrived to collect little Schmucko - fine....I'd be absolutely fine with it. By the way I am a military veteran so used to seeing a bit more than Fido's uncomfortable toes - so please know I'm definitely not being overly dramatic at all- it's all relative. I was more upset that I wasn't told promptly and didn't get a call back from the owner. The cat can and will get over it! As for the staff - no one has "time" for the customers as they are so busy. Again, customer service would do well here because clients need to be reassured of quality service and prompt and efficient grooming. Having been told "one hour" but in the end it took three hours: not a biggie again but do try and manage customers' expectations. Tell me' "It may take three hours but we might be done earlier and will let you know." The reception rooms smells bad - dog and cat funk and wet matted hair and poop all mixed together. Get the ventilation going. As I said, the cat made it out in one piece so we will return again but not for a while. It would have been nice to get a call back. One week later and I don't think it's going to happen.

    Asked for a Teddy Bear cut, showed Bianca the picture of the cut,…read more 4hrs and $115 dollars later~ What a botched up job!!

    Tranquil Paws Veterinary - vet - Updated May 2026

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