Fantastic experience! Staff was friendly and courteous, got me in and out in a flash. New trucks…read morewith amazing gas milage. Everyone who needs to rent a truck should use city rent a truck!!!!

Charged us to put gas in the tank and wouldn't at least give us a single mile ride to the other…read moretruck we also rented

Matt helped us out today. It was quick and easy and we were incredibly pleased with his customer…read moreservice. Very friendly, easy to speak with, and a general positive attitude. Quick and easy.

1102 north rogers rd Olathe location When my daughter went to pick up the rental car. They showed…read moreher the outside but would not allow her to look inside the car until after she signed for the car. She came home upset stating the car was filthy with sticky dried on liquid all over the console and crumbs dried into that and Crumbs all over the floors, smelling like old food. It was 15 minutes until closing. I called and spoke to a man there, he stated it was his fault the car was just dropped off and left filthy. He said she can make a trip all the way back and get a different one. I Told him it was 40 min there and 40 min back again and we did not have that kind of time. Asked if she could get some Kind of discount for this ridiculous mess. It's going to take an hour to clean plus the cost to clean it. We are not filthy people my car is 10 years old and spotless. He stated he can give her a discount. I asked how much he said 25% while on speaker for others to hear. I had wanted to record the conversation as I always do with these situations because there are so many liars. but so close to closing time I tried to be quick. Again I repeated she will get 25% off? He confirmed. He also said he is making notes on the account. This guy should have never been trusted. When she went to return the car, the rude lady said no way did anyone tell you this. I went inside to confirm what my daughter told her. The lady stated she will go check with someone in back and said only 25.00 off. What a crock of shit. These people are the biggest scammers ever do not use them they lie cheat and give you filthy cars as you can see all reviews are only 1 star, would be 0 if that was an option. this experience was unacceptable. Customers should not be given filthy vehicles or misled about compensation. Thanks to the crooks at the 1102 north Roger's rd Olathe KS Do NOT use this place!!

moving is hell…read more rider is a little pricier than u-haul, but it's worth it. they had 500 free miles through their web site as well as an online discount which gives you a "metro van" or whatever for roughly $75/twenty-four hours. the vans are similar to what you see ups + fedex drive around. although they're huge, they drive like an SUV or van instead of a clunky truck. i was worried there wouldn't be enough room in this van, but they're very long and tall. the people working at this location are also very nice. during what should be a stressful time, they are relaxed and professional.

My husband and I have always used U-Haul, but when we tried Ryder this month, we were pleasantly…read moresurprised. For starters, the price was about a third less than what U-Haul wanted to charge us. The entire process what extremely easy, and the employees were all very nice. As a passenger in the truck, it rode very smoothly, considering it was the "City Van" and my husband, who drove it, said it handled much better that the U-Hauls he's driven in the past. Should we ever have the unfortunate task of moving again, Ryder will be the first place we go.

reserved a 15' truck and trailer, but the day before pickup, I received two separate text…read moremessages--one with a pickup location for the truck, and another for the trailer. Both locations were over 90 minutes away from my originally scheduled pickup location. I called customer service for assistance, but unfortunately, they were not helpful and simply advised me to rent the vehicle at another time. This was extremely inconvenient and unacceptable, especially with such short notice.

Rented a truck from this location for a small move, used the online check in. Everything worked…read moreexcellent like it should. The real reason I'm leaving this review..... Give the guy who accepted my return a raise, he's the reason I would rent from this location again 100%.

sorry ass company got ran off road in texas and they wont provide ins.info wont return calls my ins…read morecom called them the officer on seen called and no one will respond guess time for a different route

Used this location three times within the past few months. Excellent customer service with each…read morevisit. Want to give a shout out to Jackson for his extra assistance in helping make my hookups and check-in process seamless.

Need to get a hitch installed? This is your place in Johnson County, and pretty much just about…read moreanywhere else that there's a U-Haul location. I researched this online briefly, made an appointment, dropped my car off for service, and was able to pick it up same day with a 1 1/4" hitch receiver installed. Sounds simple, right? Well, that's because it is. I needed this hitch receiver so that I could use a tray or a bike rack for a myriad of purposes, and at just over $250 to install, this is exactly what I needed. Samantha was super helpful, very responsive, and even answered my silly questions with a smile on her face. Outstanding service and outstanding experience!