Nedra and Steven make a great team! They are very careful and concerned…read more They were very prompt in picking us up. After the appointment, Steven was near the doctor's door, ready to call Nedra to bring the van to the door. (She was there!) It was so smooth and efficient, I look forward to riding with them again. I enjoyed getting to know them. It was a nice new van and it did not look like an ambulance!

If you're looking for non-emergency medical transportation that goes above and beyond, look no…read morefurther than NOLA Med Transport. From the very first phone call to the moment you arrive safely at your destination, their level of professionalism, compassion, and attention to detail is genuinely unparalleled. What sets NOLA apart is their deep commitment to quality over quantity -- you never feel like "just another ride." Their team, led by experienced medical professionals, treats every passenger with dignity and respect, ensuring your comfort and safety are always top priority. Whether it's a routine appointment, a surgery transport, or a specialized ventilator-supported trip, you can feel completely confident in their care. Their fleet of ADA-accessible vehicles is spotless and well-maintained, and the drivers are punctual, highly trained, and genuinely caring. They're exceptional not just in skill, but in heart -- taking the time to make sure you feel relaxed, secure, and cared for throughout the journey. Clients consistently rave about NOLA's responsiveness, professionalism, and warm, personal service. If you want transportation that is reliable, compassionate, and truly invested in your well-being, NOLA Med Transport is the gold standard in the Santa Clarita region and beyond. Highly recommended -- five stars, without hesitation!

Worst customer service that I've encountered in a long time. I explained that I scheduled…read moretransport for my husband via email and the person that answered the phone( Sam) affect was flat and discourteous. He simply could not figure out how to assist me to correct their error. I asked for a supervisor and was told he was the supervisor. I asked for the owner and was told he does not feel comfortable providing me that information. Then he proceeded to inform me that others are waiting to book transport was I ready to book for another day, $290 round trip fee. He basically made it known that I can take it or leave it. So I left it and writing this review instead. So, I strongly suggest that you be aware and careful using this medical transport service.

Now it all makes sense why this ridiculous company has soo many negative reviews…read more EXTREMELY UNORGANIZED, VERY RUDE AND DISRESPECTFUL to patients and their families. The manager is incompetent and lacks professionalism. I am surprised they are still in business! Another money-hungry useless entity. Called insurance and filed a complaint against them. Will go further and file a complaint with the better business bureau. Shame on you and your company!

Be wary of this service. We have used this service prior to this morning's fiasco with little…read moreissues. They weren't prompt on pick up, but they got my bed bound father to and from his medical appointments. Mind you, this service is not inexpensive. That being said, the experience this morning was awful. We scheduled a pick up at 7:15 for an 8:15 appointment about 15 miles away. I scheduled it with that time due to traffic. So, at 7:25, there is no pick up, so I called the office and left a message since they were closed. At 7:35, I called again since time was getting tight. I did get a call back and the gentleman on the line said, "I'm sorry. We scheduled the pick up time incorrectly. It's in the system for 9:15. We'll refund your money and reschedule for another time." My father is bed bound, suffers from vertigo, and doesn't do well on car trips. It's not easy to get him in his wheel chair. He has no use of his arms or legs, so it's not really easy to get him ready to go. And, it's not easy to get him to an appointment. Thanks for nothing. I am never using this service again and caution you to think twice before using a service that's created for people who need specialized assistance to transport themselves to and from medical appointments. I would ask the company to start sending out confirmation notices. The only confirmation I got was an email that said my credit card was charged. Once again, all they care about is your money.

One of the best medical transportation i have encountered. They arrived on time, and the journey…read morewas just pleasant and smooth, the workers were very respectable and kind. I was taken to my destination in a timely and fashionable manner. I have no complaints. Would definitely recommend.

I recommend . Responsibility guys. Very careful driver car clean and comfortable…read more .......

They are disgusting and disrespectful the one guy with the tattoos got in my face at the doctors…read moreoffice and got in the doctors face and was yelling at him they were aggressive with my father after I told them he has an opened wound they were still very aggressive the other guy was going 75-80 MPH on the freeway while watching a movie dispatch was contacted and yelled at me as well i filed complaints against them DO NOT allow them to have care of your loved ones. IF I COULD RATE THEM ZERO STARS I WOULD.

The worst company, we will not use their service anymore, because the car was dirty inside and the…read moredriver drove very fast

Fast and reliable transportation service. They were quick and helpful. Recommend to anyone.read more

Assist Transit provided outstanding service for my mother, and I can't recommend them enough…read more My mother is legally blind and requires extra attention.The driver patiently explained everything he was doing. He even took extra care when driving over bumps. Our driver was patientpatient especially when picking her up after hospital discharge and transporting her to and from oncology appointments. We've used several transportation companies in the past, including ACCESS, and Assist Transit stands out by far. Their vans are always clean. Highly recommend them. Respectful, door-to-door wheelchair transportation for a loved one, this is the company to call. Btw they also do Gurney trips and dont mind having an extra passenger.

The drivers were nice and respectable. They are always on time and drive safe. I would recommend…read morethem to anyone who needs the type of services they offer.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

accurate service price friendly Rodney Amos very helpful with the task regarding transport with…read morePapa Gary Camille dispatcher also accurate with schedule thank you guys Mr. and Mrs. Guarino and son

We appreciated being able to book a last-minute appointment. Everything went very smoothly. We will…read moredefinitely use the service again!

5 stars are not enough for MediZoom. Absolutely top notch service start to finish. Easy booking,…read moresuperb administration, VERY flexible with scheduling, spotless vehicle. I used them for post outpatient surgery ride service home from St John's Hospital Oxnard. Owner James was my main point of contact from initial booking through the ride home. Delighted to have a fellow veteran at the helm of this business. The recovery staff at St John's were gushing with praise as well. I overheard conversation among staff praising MediZoom as the nicest, easiest, friendliest, and most professional service they have ever dealt with. My discharge nurse actually took several business cards from James when he picked me up, for future use by the Hospital. Simply outstanding all around.